Sr B2B Strategic Adoption Mgr, Strategic Adoption Management (SAM) Team

Description

Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

Amazon Business (AB) Strategic Adoption Managers (SAMs) work with Strategic Account Executives (SAEs) to develop the strategy and solutions that help our largest Customers transform how they purchase for work using AB.

The SAM will develop relationships with Customer purchasing, finance, and and other business leadership personas to understand Customer challenges. As "go deep" experts within AB, SAMs use problem solving, data analysis, best practice, and creativity to structure programs that incorporate AB into Customers' existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs.

The Strategic Adoption Management team is most like an "Account Management" role within the Strategic Sales organization; While SAMs may identify new points of contact within customer accounts, SAMs do not develop net-new customers or business.

Roles and Responsibilities:
· Manage multiple concurrent Customer projects across a variety of industries

· Accelerate AB adoption through key Initiatives including data analysis, surveys, user outreach, AB specific programs, and relationship building

· Analyze Customer purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance

· Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions

· Oversee program execution including project recommendation, scheduling, leadership, and timely delivery across multiple and concurrent work streams

· Meet or exceed targets for Customer spend adoption

· Define requirements, scope program, and provide recommendations utilizing AB solutions.

· Look around corners to make sound, Customer obsessed recommendations

· Provide timely, clear and concise, and complete communications to Customer and Amazon Business Leadership

· Assess program risks, anticipate challenges, and request support in escalation management when necessary

· Relay Customer needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams

This role can be located out of any of the Amazon Business locations in the United States, which include Austin TX, Boston MA, Arlington VA, Chicago IL, New York NY, Tempe AZ and Seattle WA. 
Other locations may be possible upon further consideration.

Basic Qualifications

- Bachelor's degree or equivalent
- 5+ years of B2B or enterprise sales with a focus on hunting new business experience
- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels

Preferred Qualifications

- 7+ years of B2B or enterprise sales with a focus on hunting new business experience
- Experience identifying trends and needs to improve an already closed large-scale technology deal
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- Experience with sales CRM tools such as Salesforce or similar software
- Experience with Microsoft Office products and applications
- Knowledge of procurement and source to pay processes and solutions or equivalent experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,800/year in our lowest geographic market up to $176,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.