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Executive /Administrative Assistant - job 16 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75016 / YEARLY (est.)
min
max
$49904K
$100128K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

Join Team Amex as an Executive Assistant in New York, New York, and be a part of a global family dedicated to making a positive impact! At American Express, we're all about backing our colleagues and customers, creating a work environment where everyone feels seen and heard. As an Executive Assistant for the US Regulatory Relations team, you'll juggle a variety of important tasks, from managing complex schedules for our Vice Presidents to coordinating meetings and ensuring smooth communication across departments. Your keen attention to detail will shine as you handle meeting arrangements, support onboarding of new hires, and even dive into various ad-hoc projects. This role requires someone who thrives under pressure, is a pro at using MS Office applications, and loves to collaborate with a diverse team. You'll be our go-to person for everything administrative, making sure the team runs seamlessly. Plus, you will appreciate our commitment to your growth with excellent benefits and a supportive work-life balance—because at American Express, we believe your personal journey matters as much as your professional one. So if you're self-motivated, proactive, and eager to contribute to an organization that truly values its people, we can't wait to meet you and lead the way together!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the main responsibilities of an Executive Assistant at American Express?

As an Executive Assistant at American Express, you'll take on diverse responsibilities including managing calendars, coordinating meetings, and facilitating communication among high-level executives. You will assist the US Regulatory Relations team with scheduling, prepare reports, handle travel arrangements, and support onboarding processes. Your role is vital in ensuring that operations run smoothly.

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What qualifications are required for the Executive Assistant position at American Express?

To be a successful Executive Assistant at American Express, you need at least 2 years of experience in a similar role, exceptional organizational and communication skills, and proficiency in Microsoft Office applications. A Bachelor's degree is preferred but not mandatory. Familiarity with office management technologies and the ability to adapt to rapidly changing priorities are essential.

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How does American Express support career development for Executive Assistants?

American Express is committed to your professional growth. As an Executive Assistant, you'll have access to numerous training opportunities and career development resources. The company encourages a culture of learning where you can enhance your skills and explore new pathways, ensuring that your career journey is as unique and meaningful as you are.

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What is the work environment like for an Executive Assistant at American Express?

At American Express, the work environment is dynamic and collaborative. You'll be joining a team that values integrity, respect, and teamwork. We embrace flexibility in our working model, allowing you to choose between onsite, hybrid, or fully virtual arrangements depending on your role and needs, ensuring you have a work-life balance that fits your lifestyle.

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What benefits can an Executive Assistant expect to receive at American Express?

As an Executive Assistant at American Express, you'll enjoy a competitive salary, bonus incentives, comprehensive health benefits, and a generous retirement savings match. The company also offers a flexible working model, extensive parental leave policies, and access to wellness support, demonstrating a strong commitment to the well-being of all employees.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience managing calendars and scheduling for executives?

In my previous role, I managed multiple executives' calendars by prioritizing their time and coordinating across various departments. I ensured that meetings were scheduled efficiently, taking into account travel times and overlapping commitments. I utilized tools like Outlook to manage schedules while keeping executives informed of any changes, demonstrating my strong organizational and time management skills.

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How do you handle tight deadlines and competing priorities in an administrative role?

In a fast-paced environment, I prioritize tasks based on urgency and importance. I make use of task management tools to keep everything organized and ensure that I allocate time blocks for high-priority items. By communicating openly with my team, I keep everyone informed and adjust as necessary, allowing me to manage multiple projects simultaneously.

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What communication methods do you prefer to use when dealing with executives?

I believe in tailoring my communication style to the preferences of the executive I am supporting. Whether it’s through emails, calls, or in-person meetings, I ensure that I maintain professionalism and clarity. I typically use concise, clear language and always confirm understanding to foster effective communication.

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Can you give an example of a challenging situation you encountered in your administrative role and how you resolved it?

In my previous position, I once had a discrepancy with meeting rooms that led to double bookings. I quickly reached out to all parties involved, apologized for the inconvenience, and proposed alternative meeting times. I effectively communicated with the facilities team to ensure both parties were accommodated, showcasing my problem-solving abilities under pressure.

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How do you ensure accuracy in your administrative tasks, such as expense reporting?

Accuracy is key in administrative tasks. I double-check all entries against receipts and documentation while using software to assist with calculations. Maintaining organized files and consistent communication with team members ensures that all expense reports are submitted accurately and on time.

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What tools and technologies are you comfortable using in an office setting?

I am proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as Outlook for email management. Additionally, I'm experienced with various office management systems such as Concur for expense reporting and project management tools, ensuring I can adapt to any new software you might use.

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Describe how you would support onboarding new hires in your role as an Executive Assistant.

Supporting onboarding involves ensuring that all logistics are handled, such as preparing welcome materials and scheduling orientation sessions. I would facilitate introductions with key team members and provide new hires with the necessary resources to get them settled. My organizational skills ensure that the process runs smoothly and efficiently.

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How do you foster collaboration within a team environment?

I foster collaboration by actively engaging with my colleagues, promoting open communication, and sharing relevant information. I believe in team meetings to bring about collective solutions and regularly seek feedback. Building strong relationships helps create an atmosphere where everyone feels valued and motivated to contribute.

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What do you believe is critical for success as an Executive Assistant at American Express?

Success as an Executive Assistant at American Express hinges on excellent organizational skills, the ability to multitask under pressure, and strong communication skills. Being adaptable and fostering collaborative relationships also play a vital role. Plus, a commitment to upholding the values of the organization while supporting executives efficiently is paramount.

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Why do you want to work as an Executive Assistant at American Express?

I am drawn to American Express because of its global reputation for excellence and a commitment to employee growth. The culture of integrity and support aligns with my values, and I am excited about the opportunity to contribute to a team working toward making an impact. The professional growth opportunities available at American Express make it a perfect fit for my career aspirations.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4372 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

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