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Manager-Compliance - job 7 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join American Express as a Manager-Compliance in the lively heart of New York City! In this role, you'll be an integral part of Team Amex, devoted to providing top-notch service to our customers and communities. We’re looking for someone who thrives on collaboration and has a passion for ensuring compliance in a fast-paced environment. Your main task will be to support the development and execution of a robust Compliance oversight program for Global Network Partnerships. You’ll work closely with a diverse group of stakeholders, ensuring we adhere to the regulatory landscape while supporting the growth of our network partnerships. Your previous experience in risk management and compliance programs will shine as you lead initiatives related to due diligence, risk assessment, and compliance monitoring. Perhaps you’re someone who is detail-oriented with excellent communication skills, ready to tackle challenges with a proactive approach. This is not just about policies; it’s about your ability to influence and make a tangible impact within the American Express network! Our company is known for recognizing its colleagues' contributions, so if you're ready to grow your career and make meaningful connections, Team Amex is the place for you. With flexible work arrangements and an array of comprehensive benefits, we support you in every step of your journey. We’re on the lookout for individuals who are as committed to excellence as we are. So, if you have the expertise in compliance, the drive to lead with integrity, and an eagerness to grow, we can’t wait for you to join us!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the main responsibilities of the Manager-Compliance at American Express?

The Manager-Compliance at American Express is responsible for supporting the development and execution of a Compliance oversight program for Global Network Partnerships. This includes performing participant due diligence, managing compliance evaluations, and collaborating closely with various stakeholders to ensure adherence to regulatory requirements. Additionally, the role involves providing credible compliance insights and guiding the evolution of policies and processes.

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What qualifications are needed to apply for the Manager-Compliance position at American Express?

Candidates looking to apply for the Manager-Compliance position at American Express should have experience in compliance risk management, specifically in a matrix organization. Ideal qualifications include expertise in areas like Anti-Money Laundering, Data Privacy, and Payments Regulations. Strong written and oral communication skills, analytical abilities, and a relevant university degree or Compliance qualifications are also necessary to excel in this position.

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How does the Manager-Compliance contribute to American Express's Global Compliance & Ethics team?

The Manager-Compliance plays a critical role within American Express’s Global Compliance & Ethics team by providing second-line oversight for Global Network Partnerships. They ensure compliance with internal and external policies, mitigate risks, and support initiatives that safeguard the company's reputation. Through their leadership and expertise, they help to embed a culture of compliance and ethical conduct across the organization.

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What type of work culture can a Manager-Compliance expect at American Express?

At American Express, a Manager-Compliance can expect an inclusive and dynamic work culture that values integrity, teamwork, and personal growth. The company encourages collaboration across various teams, provides opportunities for professional development, and supports a flexible working model. Colleagues at American Express are backed by comprehensive benefits that prioritize well-being, making it a welcoming environment for career advancement.

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What benefits does American Express offer to employees in the Manager-Compliance role?

American Express offers an attractive benefits package for employees in the Manager-Compliance role, including competitive salaries, bonus incentives, and a robust retirement savings plan with a 6% company match. Additionally, colleagues enjoy comprehensive healthcare options, generous parental leave, access to wellness resources, and numerous career development opportunities to ensure their personal and professional growth.

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Common Interview Questions for Manager-Compliance
Can you describe your experience in compliance risk management?

When answering this question, provide specific examples of your past experiences in compliance risk management. Highlight your familiarity with relevant regulations, any major projects or initiatives you've led, and how your actions contributed to mitigating risks. It's important to demonstrate how your expertise aligns with the requirements of the Manager-Compliance role at American Express.

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How do you conduct a compliance risk assessment?

In your response, outline the key steps you take when conducting a compliance risk assessment. Discuss the importance of identifying potential risks, analyzing data, and collaborating with cross-functional teams. Share any methodologies or frameworks you use, and emphasize the significance of ensuring compliance with both regulatory requirements and internal policies at American Express.

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What strategies do you implement to stay updated with regulatory changes?

Explain how you proactively keep track of regulatory changes that may impact compliance initiatives. Discuss resources such as industry publications, webinars, and professional networks that you engage with. Mention your commitment to continuous learning and how you integrate this knowledge into your compliance strategies to benefit the Manager-Compliance role at American Express.

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Describe a challenge you faced in a previous compliance role and how you overcame it.

Share a specific challenge you encountered in a compliance role and provide context. Discuss the actions you took to address the issue, any stakeholder engagement involved, and the outcome of your efforts. Illustrate how your problem-solving skills and ability to navigate complex situations make you a great fit for the Manager-Compliance position at American Express.

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How do you ensure effective communication with stakeholders regarding compliance matters?

Discuss your approach to communication, particularly in conveying compliance information to various stakeholders. Explain how you tailor your messaging based on your audience, utilize different communication channels, and foster open dialogue. Emphasize the importance of transparency and collaboration in building a culture of compliance at American Express.

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What role do you believe compliance plays in business growth?

In your answer, emphasize that compliance is not just a regulatory requirement but also a key driver of business growth. Discuss how a strong compliance program fosters trust with customers, reduces risks, and enables a company to pursue new opportunities. Cite examples of how compliance has supported growth objectives in your professional experience.

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How do you prioritize your work in a fast-paced environment?

Demonstrate your ability to manage multiple tasks by sharing your organizational strategies. Discuss how you identify urgent issues, use tools or systems for tracking progress, and communicate with your team to ensure that deadlines are met. This is important in a role like Manager-Compliance at American Express, where adaptability is crucial.

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Can you provide an example of how you’ve influenced policy development in a compliance context?

Respond with a specific instance where you've played a role in shaping compliance policies. Detail the process you followed, your contributions to discussions, and how you worked with various teams to align safety measures with business objectives. Highlight the impact of these policies on overall compliance effectiveness.

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What tools or technologies have you used in compliance monitoring and reporting?

Discuss any compliance platforms, software, or technologies you've utilized for monitoring compliance activities or reporting metrics. Share how these tools assist you in managing risk and supporting compliance frameworks. Mention your experience in leveraging data to enhance compliance initiatives at American Express.

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Why do you want to work as a Manager-Compliance at American Express?

When answering this question, express your passion for compliance and how it aligns with American Express's mission and values. Connect your personal and professional goals with what you know about the company culture and how you believe you can contribute positively to the Manager-Compliance role. Show enthusiasm for being part of a team dedicated to integrity and customer service.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

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