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Manager-Compliance - job 8 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join Team Amex as a Manager-Compliance and play a pivotal role in steering compliance efforts for our Global Network Partnerships at American Express in New York, New York! We are searching for someone who is not only knowledgeable but also passionate about compliance and risk management. In this dynamic position, you'll be at the forefront of ensuring we adhere to essential regulatory requirements while supporting innovative business strategies. Your experience will allow you to oversee compliance risk management programs, engage in participant due diligence, and work closely with various stakeholders to uphold our mission of delivering exceptional customer experiences. You’ll contribute to important evaluations and risk assessments, helping to create a robust compliance framework that aligns with our values. But it’s not all about responsibilities; at American Express, we believe in backing our colleagues with unmatched support, including competitive salaries, flexible work arrangements, comprehensive benefits, and career development opportunities. Embrace the chance to expand your skills in a collaborative environment that values integrity and respect, making meaningful impacts in compliance and ethics. Let’s lead the way together and achieve excellence in compliance practices!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the key responsibilities of the Manager-Compliance at American Express?

As a Manager-Compliance at American Express, your primary responsibilities include developing and implementing comprehensive compliance oversight programs for Global Network Partnerships. You'll ensure adherence to compliance risk management frameworks while effectively challenging risk reduction efforts. You'll also oversee participant due diligence and collaborate with various stakeholders, including the General Counsel and Global Financial Crimes Compliance teams.

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What qualifications are needed for the Manager-Compliance role at American Express?

To excel as a Manager-Compliance at American Express, candidates should have a solid background in compliance risk management, particularly in areas like Anti-Money Laundering and Data Privacy. A relevant university degree and compliance qualifications are essential, along with excellent communication and analytical skills. Proven experience in auditing and control evaluation is also beneficial.

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How do I apply for the Manager-Compliance position at American Express?

To apply for the Manager-Compliance position at American Express, candidates should visit the careers section of the company's website. Ensure your resume highlights relevant experience in compliance risk management, as well as any skills that align with the responsibilities outlined in the job description. Prepare a cover letter that showcases your passion for compliance and how it aligns with American Express’s values.

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What benefits can I expect as a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, you'll enjoy an attractive benefits package that includes competitive salaries, bonus incentives, and comprehensive healthcare coverage. The company prioritizes the well-being of its colleagues with offerings like retirement matching, paid parental leave, wellness programs, and flexible working arrangements tailored to fit your personal and professional needs.

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What is the work environment like for the Manager-Compliance at American Express?

The work environment for the Manager-Compliance at American Express emphasizes collaboration, inclusivity, and growth. The company offers a flexible working model, allowing for onsite, hybrid, or fully virtual arrangements depending on your role. This supportive culture fosters teamwork and encourages professional development, making it an ideal setting for compliance professionals to thrive.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management?

When answering this question, highlight specific projects or initiatives where you implemented compliance risk management frameworks. Discuss the strategies you employed to identify and mitigate risks, and how your efforts positively impacted the organization’s compliance landscape.

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How do you ensure effective collaboration with stakeholders?

To effectively answer, share examples of times when you successfully collaborated with cross-functional teams, such as legal and financial compliance. Emphasize your communication skills and your adaptability in navigating different perspectives to achieve common compliance goals.

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What methods do you use for conducting compliance evaluations?

Discuss your approach to compliance evaluations, mentioning tools or processes you use to assess compliance programs. Highlight your ability to analyze data and feedback to refine compliance policies and practices, ensuring ongoing effectiveness and relevance.

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How would you handle a compliance breach in your area?

Explain your process for addressing compliance breaches by first conducting a thorough investigation to understand the root cause. Discuss the importance of transparent communication, corrective actions to remediate issues, and implementing preventive measures to avoid future occurrences.

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What do you view as the most significant regulatory challenges in compliance today?

Share insights into current regulatory landscapes and key challenges, such as adapting to evolving data privacy laws or anticipating compliance risks within emerging technologies. Your awareness of the regulatory environment will illustrate your preparedness for the role at American Express.

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Can you give an example of a successful compliance project you led?

Provide a detailed account of a compliance project where you were instrumental in its success. Focus on the objectives, your specific contributions, the challenges faced, and the measurable outcomes achieved. This showcases your leadership and problem-solving skills.

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How do you prioritize compliance tasks in a fast-paced environment?

Discuss strategies you use to manage your time effectively and prioritize tasks based on urgency and impact. Highlight tools you employ for tracking deadlines and how you communicate with your team to ensure nothing falls through the cracks.

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What role does technology play in compliance management today?

Emphasize your understanding of how technology aids in compliance management, from data analytics for risk assessment to automated reporting. Discuss any experience you have with compliance software and how it improves efficiency and accuracy.

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How do you stay updated on compliance regulations?

Describe your methods for keeping informed about compliance regulations, such as attending industry conferences, participating in professional organizations, or subscribing to regulatory updates. This shows your commitment to continuous learning and professional growth.

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What is your approach to training colleagues on compliance matters?

Explain how you tailor training programs to your audience, ensuring engagement and understanding. Share examples of interactive training methods you've used that foster compliance awareness and encourage a culture of accountability within the organization.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2997 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

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