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Manager-Compliance - job 14 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join American Express as a Manager-Compliance and be a key player in shaping the future of compliance within our Global Network Partnerships team! This role is essential in supporting the establishment and execution of a robust compliance oversight program, and you'll work closely with a diverse array of stakeholders. As a part of Team Amex, you will use your expertise in compliance risk management to provide thoughtful guidance and effective challenge to our business units. You’ll be immersed in vital areas such as participant due diligence, compliance monitoring, and program execution, making an impactful contribution to our mission of maintaining high ethical standards and compliance with local regulations. In this dynamic role, you will be involved in collaboration with various teams like General Counsel, Financial Crimes Compliance, and Global Privacy to ensure that our operations adhere to the rigorous policies and procedures that govern us. At American Express, we value your growth and offer opportunities to learn from industry leaders, spectrum-wide benefits, and a meaningful career that evolves with you professionally and personally. Embrace the chance to lead and innovate in the fast-paced payments industry while ensuring that our business remains compliant and trustworthy. With an inclusive culture that champions diversity, you will find a place at Team Amex where your contributions are recognized, and your career can thrive. Let’s lead the way together!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the key responsibilities of the Manager-Compliance at American Express?

The Manager-Compliance at American Express is responsible for developing and executing a thorough compliance oversight program within the Global Network Partnerships team. This includes oversight of participant due diligence, compliance risk assessments, and collaboration with various stakeholders to ensure adherence to enterprise-wide policies and local regulations.

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What qualifications do I need to apply for the Manager-Compliance position at American Express?

To qualify for the Manager-Compliance position at American Express, candidates should have experience in compliance risk management within a matrix organization, strong analytical skills, excellent communication abilities, and a working knowledge of the payments industry. A university degree and/or compliance qualifications are required for this role.

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How does compliance oversight work within Global Network Partnerships at American Express?

Compliance oversight within Global Network Partnerships at American Express is managed through a second-line oversight framework. This involves assessing compliance risk management activities, conducting compliance monitoring and testing, and providing advisory support in developing policies necessary for regulatory compliance.

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What is American Express' commitment to diversity and inclusion within the Manager-Compliance role?

American Express is dedicated to creating an inclusive workplace where all employees, including those in the Manager-Compliance role, feel valued and respected. The company actively promotes diversity and ensures that opportunities are available for individuals from all backgrounds to thrive and contribute meaningfully.

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What benefits does American Express offer for the Manager-Compliance role?

American Express provides a comprehensive benefits package for the Manager-Compliance position, including competitive salaries, bonus incentives, flexible working models, extensive health insurance options, paid parental leave, career development training, and wellness initiatives, ensuring a supportive environment for all employees.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management?

When answering this question, highlight specific experiences you’ve had in managing compliance risks, especially in areas like Anti-Money Laundering and Data Privacy. Tailor your response to examples that illustrate your ability to evaluate risks and implement management strategies effectively.

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How do you ensure that diverse stakeholders adhere to compliance policies?

Emphasize your communication and collaboration skills. Discuss how you engage with different stakeholders to foster understanding of compliance policies and encourage adherence through support and guidance.

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What is your approach to compliance monitoring and testing?

Share your methodical approach to compliance monitoring, detailing how you set up testing protocols, collect data, and analyze results to ensure compliance effectiveness, while also identifying areas for improvement.

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Can you give an example of a successful compliance initiative you led?

Prepare an example that showcases your leadership and problem-solving skills, explaining the initiative, its challenges, and the outcomes achieved. Highlighting measurable success will strengthen your response.

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How do you prioritize compliance tasks in a fast-paced environment?

Discuss your time management strategies, emphasizing how you assess urgency and importance to allocate your time efficiently. Provide an example of a time when prioritization was crucial to your compliance work.

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What do you believe is the biggest challenge facing compliance within the payments industry?

Discuss recent trends affecting compliance, including regulatory changes or technological advancements, and express how you stay informed and adaptable to tackle these challenges effectively.

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Describe a situation where you had to challenge a business decision for compliance reasons.

Illustrate your communication skills and integrity by describing a situation where you professionally addressed a compliance concern, the approach you took, and the resolution that was ultimately reached.

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What tools or systems have you used for compliance documentation?

Mention specific compliance management tools, documentation systems, or software you have used. Explain how these tools enhanced efficiency in maintaining compliance records and monitoring activities.

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How do you stay updated with changing regulations?

Discuss your proactive approach to keeping abreast of regulatory changes, such as attending industry conferences, participating in training sessions, and following relevant publications.

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How do you foster a culture of compliance within a team?

Emphasize your leadership style by discussing specific strategies you use to promote a compliance-oriented culture, such as providing training, encouraging open communication, and recognizing compliance efforts among team members.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2997 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 18, 2025

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