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Senior Engineers - job 11 of 17

American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.

Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with platform engineering, architecture, design, and implementation. Experience must include: 1 year of experience defining and designing technical specifications; 1 year of experience with Agile development, Ansible/Terraform, Linux, and Python shell scripts; 1 year of experience with AWS cloud administration; 1 year of experience with code review; 1 year of experience with CICD tools Git, Jenkins, and XL Release; 1 year of experience with containerization platforms, including Docker and Kubernetes; 1 year of experience with Couchbase DB and Postgres; 1 year of experience with distributed system Kafka; 1 year of experience with monitoring tools, including ElasticSearch; Grafana, Prometheus, and Splunk; 1 year of experience with secrets management tools, including HashiCorp Vault; and 1 year of experience with OS/Infrastructure administration, including lRHEL and VMWare. Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ   

Salary Range:  $151,757.00 - $190,000.00 annually

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

 

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

 

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

 

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

 

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

 

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

 

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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$151757K
$190000K

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What You Should Know About Senior Engineers, American Express

Looking to advance your career as a Senior Engineer? American Express Travel Related Services Company, Inc. is excited to invite talented engineers to join our dynamic team in Phoenix, Arizona! As a Senior Engineer, you'll play a vital role in developing innovative digital and automated solutions that our customers rely on. Your primary responsibilities will include designing and developing software applications that align with user needs, creating flow diagrams, testing software resilience, and continuously improving our engineering processes. We're seeking someone with a solid background in computer science or a related field, alongside at least 5 years of hands-on experience in platform engineering and architecture. Your expertise in Agile development, various scripting languages, AWS cloud administration, and containerization platforms like Docker and Kubernetes will be invaluable here. At American Express, we value holistic well-being, offering competitive salaries, generous benefits, and a positive work environment that supports your career growth while respecting your personal life. With the flexibility of telecommuting up to two days a week, you can balance your professional and personal commitments effortlessly. Join us at American Express and drive the engineering solutions of tomorrow!

Frequently Asked Questions (FAQs) for Senior Engineers Role at American Express
What are the primary responsibilities of a Senior Engineer at American Express?

As a Senior Engineer at American Express, you will be essential in designing and developing software applications, translating user needs into systems architecture, and validating application performance. You're expected to create process flow diagrams and test software resilience while incorporating user story analysis to enhance software solutions.

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What qualifications are needed to apply for the Senior Engineer position at American Express?

To qualify for the Senior Engineer position at American Express, candidates must hold a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field. Additionally, at least 5 years of progressively responsible experience in platform engineering and architecture is essential, complemented by hands-on experience in Agile development and cloud technologies.

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What programming skills are essential for a Senior Engineer at American Express?

Senior Engineers at American Express must have proficiency in various programming and scripting languages, including Python, and a deep understanding of cloud environments like AWS. Experience with containerization tools such as Docker and Kubernetes is also highly valuable.

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Does American Express offer any remote working options for the Senior Engineer role?

Yes, American Express offers flexibility with the Senior Engineer position, allowing telecommuting for up to two days a week. This enables you to maintain a healthy work-life balance while being a part of our innovative engineering team.

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What benefits can Senior Engineers expect at American Express?

Senior Engineers at American Express enjoy an array of benefits, including competitive salaries, bonus incentives, a 6% company match on retirement plans, comprehensive medical coverage, free financial coaching, generous paid parental leave, and access to wellness centers. The company truly prioritizes the well-being of its employees.

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Common Interview Questions for Senior Engineers
Can you describe a challenging engineering problem you've solved in your career?

When addressing this question, showcase your problem-solving skills by discussing a specific engineering challenge. Detail the steps you took to resolve it, the technologies you utilized, and the positive outcome that resulted from your solution. Highlight your analytical skills to demonstrate your capability in a demanding role like that of a Senior Engineer.

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How do you ensure your software solutions align with user needs?

Explain your approach to gathering user feedback through processes like user story analysis. Talk about how you integrate that feedback into your designs, illustrating your focus on user-centric development. Demonstrating an understanding of user needs is crucial for a Senior Engineer.

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What experience do you have with Agile methodologies?

Share specific examples of your experience working in Agile environments, such as your roles in Agile ceremonies like sprints and retrospectives. Discuss any tools you use for Agile project management and how Agile has improved your team's functionality in software development.

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How do you stay updated with the latest technologies in software engineering?

Discuss your strategies for staying current, whether it’s through online courses, networking with professionals in the field, attending tech meetups, or reading industry-related publications. This question helps to showcase your passion for continuous learning, an essential trait for a Senior Engineer.

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Can you walk us through your experience with AWS cloud services?

Provide details about the specific AWS services you’ve worked with, how you incorporated them into your projects, and any challenges you faced along the way. Be prepared to discuss the advantages of using cloud services for scalability and reliability.

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What is your experience with containerization technologies like Docker and Kubernetes?

Discuss your hands-on experience with Docker and Kubernetes, including deployment processes, scaling applications, and managing containers. Highlight specific projects where these technologies made a significant impact on the delivery or efficiency of software deployments.

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How do you approach testing and validation of software applications?

Detail your methodology for ensuring software quality, which could include unit testing, integration testing, and performance testing. Mention any specific tools you use for testing and how you incorporate testing at all stages of the development lifecycle.

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What role do you believe documentation plays in software engineering?

Articulate your perspective on the importance of documentation in engineering. Explain how thorough documentation enhances collaboration, maintains clarity during development, and serves as a resource for future engineers working on the project.

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Describe your experience with monitoring tools like Grafana or ElasticSearch.

Elaborate on your experience with monitoring and logging tools. Share how you've implemented these tools to track application performance and user behavior, ensuring optimal service delivery and quicker issue resolution.

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How do you balance technical requirements with project deadlines?

Provide insights into your time management skills and prioritization strategies when balancing technical demands and project timelines. Discuss how effective communication and planning contribute to your ability to meet both sets of requirements.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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