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Sr Mgr-Product Management - job 2 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Primary responsibilities:

  •      Design and deliver Plan It’s long-term strategic vision to unlock incremental top-line and bottom-line growth
  •      Define and execute product roadmap that promotes Plan It’s strategic vision
  •      Structure analytic insights to identify new growth opportunities
  •      Gather customer research and industry insights and integrate learnings into strategic priorities
  •      Lead and collaborate with several internal partners, such as New Product Development, Risk, Legal & Compliance, Pricing, Technology etc.

Qualifications

  • Proven track record handling complexity in large multi-workstream initiatives and translating business and customer needs into strategic roadmaps
  • Previous experience in structuring and delivering data-based insights
  • Excels in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups
  • Provides strategic thought leadership to develop and iterate the product roadmap and backlog
  • Self-motivated with ability to lead multiple project priorities
  • Deeply inquisitive, enjoys problem solving, has strong attention to detail and a can-do demeanor
  • Bachelor’s Degree or equivalent experience plus 4+ years of total experience.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Mgr-Product Management, American Express

As the Sr Mgr-Product Management at American Express in New York, New York, your role is pivotal in shaping the future of our products. You'll be leading the charge in delivering a long-term strategic vision for our Plan It product, ensuring that we unlock growth opportunities that resonate with our customer base. Collaboration is key in this position; you'll work closely with teams across New Product Development, Compliance, Technology, and more to develop a comprehensive product roadmap that aligns with our company values. Your responsibilities will also include analyzing customer insights and market trends, applying structured analytics to guide our strategy, and guiding the team to identify new growth avenues. With a strong focus on leadership, you'll be expected to provide strategic thought, translating complex customer needs into actionable plans while fostering a culture of teamwork. If you're self-motivated, enjoy tackling intricate challenges, and possess a strong attention to detail, we want you on our team! At American Express, we celebrate our employees and offer a supportive environment where everyone can thrive professionally and personally. Join us and lead the way together with a company that genuinely values your contributions and provides comprehensive benefits to enhance your well-being.

Frequently Asked Questions (FAQs) for Sr Mgr-Product Management Role at American Express
What are the primary responsibilities of a Sr Mgr-Product Management at American Express?

A Sr Mgr-Product Management at American Express is responsible for designing and delivering the long-term strategic vision of the Plan It product, defining and executing the product roadmap, gathering and integrating customer research, and leading cross-functional collaborations with internal partners. This role focuses on identifying growth opportunities and guiding teams through complex projects.

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What qualifications are needed to apply for the Sr Mgr-Product Management position at American Express?

Candidates for the Sr Mgr-Product Management position at American Express should have a Bachelor’s Degree or equivalent experience, along with at least 4 years of experience in product management. A proven track record in handling complex initiatives and delivering data-based insights is essential, along with strong leadership and collaboration skills.

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How does American Express support the professional growth of its Sr Mgr-Product Management?

American Express is committed to the professional growth of its Sr Mgr-Product Management through career development programs and training opportunities. Employees receive comprehensive support that enhances their skills and helps them advance within the company, contributing to a fulfilling career journey.

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What benefits does American Express offer to its Sr Mgr-Product Management employees?

American Express offers a competitive salary with bonus incentives, a robust retirement savings plan with company matching, comprehensive medical and dental benefits, flexible working arrangements, parental leave, and access to wellness programs. These benefits are designed to prioritize the well-being of employees and support them in achieving a work-life balance.

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What is the work flexibility like for a Sr Mgr-Product Management at American Express?

At American Express, the Sr Mgr-Product Management role supports a flexible working model that can include onsite, hybrid, or fully virtual arrangements depending on the needs of the business. This flexibility enables employees to work in a manner that best suits their personal and professional lives.

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Common Interview Questions for Sr Mgr-Product Management
Can you describe your experience with product roadmaps in your previous roles?

When answering, emphasize how you have defined, executed, and adapted product roadmaps in line with strategic visions. Provide specific examples of how your contributions led to successful product launches or enhancements, showcasing your strategic thought process.

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How do you prioritize product features and initiatives?

Discuss your methodology for prioritization, such as using data-driven insights, customer feedback, and industry trends. Providing examples of past experiences where you successfully managed competing priorities can demonstrate your ability to make informed decisions.

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How do you approach gathering customer and industry insights?

Share your processes for conducting market research, gathering customer feedback, and synthesizing that information into actionable insights. Illustrate with examples how your insights shaped product strategies and drove growth.

Join Rise to see the full answer
Describe a challenging project you managed in a matrixed organization.

Focus on your role in coordinating with multiple teams, how you navigated complex dynamics, and the outcomes of the project. Highlight your communication, leadership, and problem-solving skills that contributed to the project's success.

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What strategies do you use to collaborate effectively across departments?

Highlight collaboration techniques such as regular cross-departmental meetings, shared goals, and leveraging communication tools to foster transparency. Describe how these strategies have benefited your past projects and improved team dynamics.

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How do you measure the success of a product after launch?

Discuss key performance indicators (KPIs) you use to assess product performance, including user engagement, revenue growth, and customer satisfaction metrics. Provide examples of adjustments you made based on this data post-launch to ensure continued success.

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Can you give an example of how you’ve used data to influence stakeholders?

Share a specific instance where you translated data into a compelling narrative to gain stakeholder buy-in on a product initiative. This showcases your ability to influence and align diverse viewpoints towards a shared goal.

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What inspires you about the world of product management?

Express your passion for creating customer-centric solutions and how product management allows you to combine analytical and creative thinking. This personal connection helps interviewers see your enthusiasm and commitment to the role.

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How do you keep current with industry trends and changes?

Discuss your strategies for staying informed, such as following industry publications, attending conferences, and networking with peers. Mention any specific resources or communities that have significantly influenced your understanding of the market.

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How do you handle feedback, both positive and negative?

Talk about your approach to receiving feedback, emphasizing your openness to constructive criticism and how you use it as a growth opportunity. Provide examples of changes you've implemented based on feedback to improve your work.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3642 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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