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Member of Corporate Planning, Salesforce Programs

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.


Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.


The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. 


As Anchorage Digital’s Member of Corporate Planning, Salesforce Programs, you are responsible for designing and implementing firmwide go-to-market operational processes, supporting product ownership of the firm’s supportive go-to-market systems including in particular Salesforce, and providing program management expertise in routine business requirements’ intake, solutioning, prioritization, delivery, and results’ reporting. You are capable of independently owning your sales operations deliverables, identifying within go-to-market activities the highest-impact challenges to solve, setting the right course of action and clear goals, organizing your work, and holding yourself and teammates accountable for challenges of material difficulty and scope.


You are aware of Anchorage Digital’s strategy in order to guarantee its successful implementation within the firm’s go-to-market teams, pursuant to your deliberate planning and goal-setting within the team. You are a well-rounded sales operations program management professional with strong analytical, communication, and project management skills, with the ability to significantly contribute to medium-to-large program development efforts in connection with go-to-market process enhancements, and to the culture within Anchorage Digital.


We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Corporate Planning, Salesforce Programs role:


Technical Skills:
  • Demonstrate knowledge in what constitutes sound and effective management of firmwide sales processes and programs, with a strong understanding of Salesforce and related sprint-planning processes.
  • Demonstrate broad experience in traditional go-to-market activities, using in-depth professional concepts, knowledge, insights and Anchorage’s objectives to develop, apply and resolve complex problems in creative and effective ways, contributing significantly to both go-to-market effectiveness and culture.


Complexity and Impact of Work:
  • Support day-to-day program management in connection with Salesforce, including by way of periodic program management rituals.
  • Work closely with go-to-market-, legal team-, and finance team-management to identify high-impact opportunities within go-to-market and related processes.
  • Develop and drive adoption in connection with departmental go-to-market policies and procedures in connection with the use of Salesforce and the sales programs that it supports.
  • Support consistent use of Salesforce firmwide including by way of consistent representation of sales operations business requirements, and provide for consistent efforts to ensure Salesforce data integrity.
  • Design and administer effective Salesforce reporting to surface and oversee identified data quality issues, track Salesforce enhancement progress, and support periodic go-to-market planning activities.
  • Provide ad hoc support for go-to-market sales initiatives.


Organizational Knowledge:
  • Are aware of the strategy of Anchorage Digital, the top company objectives expressing that strategy, and the main efforts underway to guarantee its successful implementation.
  • Monitor the development of the company objectives and/or trends that may affect Anchorage Digital’s capacity to succeed.
  • Work on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.


Communication and Influence
  • Help team members understand the strategic goals of Anchorage and how their work relates to these. Effectively communicate strategy, rationale, and progress within the team and to external stakeholders.
  • Promote a positive environment, listen and speak with empathy to their team members and other villagers.
  • Understand others' context or underlying needs, motivations, emotions or concerns and adjust communication to ensure maximum impact and effectiveness.
  • Face sensitive and complex situations which require the ability to change the thinking of, or gain acceptance from, while preserving relationships.
  • Interact occasionally with senior management or executive members on matters concerning several functional areas, departments, and/or customers.
  • Act as an ambassador and role model of Anchorage’s culture and values.
  • Ensure cross-functional alignment in delivering on go-to-market objectives.


You may be a fit for this role if you have:
  • Proficiency in Salesforce and systems design.
  • Experience in maturing sales programs and supportive systems within a fast paced technology company.
  • Experience developing data quality assurance tooling to measure and monitor key performance indicators to ensure that go-to-market teams are executing effectively on asserted targets.
  • Advanced communication and presentation skills.


Although not a requirement, bonus points if:
  • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)


About Anchorage Digital: Who we are


The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. 


Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

 

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.


Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.

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CEO of Anchorage Digital
Anchorage Digital CEO photo
Diogo Mónica | Nathan McCauley
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$120000K

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What You Should Know About Member of Corporate Planning, Salesforce Programs, Anchorage Digital

Join Anchorage Digital as a Member of Corporate Planning, Salesforce Programs, where you'll play a pivotal role in shaping our go-to-market strategies. At Anchorage Digital, we’re not just building a platform; we’re creating the future of finance! You’ll get to design and implement operational processes that enhance our sales effectiveness while supporting our cutting-edge technology in the world of digital assets. Your expertise in Salesforce will allow you to drive our firm’s sales initiatives, helping to solve the most impactful challenges that arise within our go-to-market activities. This role empowers you to take ownership of your responsibilities and foster a culture of accountability and excellence among your teammates. As part of a dynamic team, you will influence the adoption of policies and create seamless reporting structures that will enhance how we use Salesforce across our organization. You’ll also have the opportunity to work closely with our legal and finance teams, ensuring we maximize our efforts while aligning with Anchorage Digital's strategy and objectives. Here, your strong communication and project management skills will be crucial in promoting our goals and ensuring every team member understands how their efforts contribute to our mission. If you’re ready to take the next step in your career and make a significant impact in the fast-paced world of digital finance, we want to hear from you! Come join us and help define the future at Anchorage Digital!

Frequently Asked Questions (FAQs) for Member of Corporate Planning, Salesforce Programs Role at Anchorage Digital
What are the main responsibilities of a Member of Corporate Planning, Salesforce Programs at Anchorage Digital?

As a Member of Corporate Planning, Salesforce Programs at Anchorage Digital, your primary responsibilities include designing operational processes for our go-to-market strategies, managing Salesforce-related systems, and driving adoption of sales programs. You will support product ownership, facilitate routine business requirements’ intake, and ensure that our sales operations deliver high-impact results aligned with Anchorage’s strategic goals.

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What qualifications are required for the Member of Corporate Planning, Salesforce Programs role at Anchorage Digital?

To be considered for the Member of Corporate Planning, Salesforce Programs role at Anchorage Digital, applicants should possess proficiency in Salesforce and systems design. Experience in fast-paced technology companies, particularly in sales program development and strong communication skills, is vital. Candidates with a solid background in project management and data quality assurance will be well-suited for this position.

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How does the Member of Corporate Planning, Salesforce Programs contribute to the culture at Anchorage Digital?

In the role of Member of Corporate Planning, Salesforce Programs, your contributions significantly impact Anchorage Digital’s culture by fostering a positive and accountable environment. You will engage in regular communication with team members to promote strategic goals, listen empathetically, and adjust your approach to maximize team effectiveness. Your role serves as an ambassador of our company values, influencing the environment of collaboration and shared purpose.

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What skills are essential for succeeding as a Member of Corporate Planning, Salesforce Programs at Anchorage Digital?

Key skills essential for success in the Member of Corporate Planning, Salesforce Programs role at Anchorage Digital include strong analytical abilities, effective communication, and project management expertise. Additionally, proficiency in Salesforce and an understanding of firmwide sales processes will help you navigate complex challenges and drive successful outcomes for our go-to-market teams.

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What is the overall impact of the Member of Corporate Planning, Salesforce Programs role on Anchorage Digital's operations?

The Member of Corporate Planning, Salesforce Programs role at Anchorage Digital has a vital impact on our operations by ensuring that sales processes are efficient and well-structured. Through the effective management of Salesforce and the implementation of best practices, you will help streamline our sales initiatives, thus enhancing our ability to meet corporate objectives and successfully drive our mission forward.

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Common Interview Questions for Member of Corporate Planning, Salesforce Programs
How do you prioritize tasks when managing multiple projects as a Member of Corporate Planning, Salesforce Programs?

To effectively prioritize tasks, assess the impact and urgency of each project. Use tools like project management software to create a visual representation of timelines and dependencies. Communicate openly with your team and stakeholders to align on priorities, ensuring that critical deadlines are met while maintaining a focus on longer-term goals.

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Can you describe your experience working with Salesforce in a sales operations capacity?

In my previous roles, I managed Salesforce functionalities by integrating data quality assurance processes to enhance reporting and user adoption. I ensured all sales processes were properly implemented and maintained, fostering training sessions for my team to fully leverage Salesforce’s capabilities. This experience has given me insights into the critical role Salesforce plays in sales strategy.

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What strategies do you use to drive the adoption of new systems within a team?

Driving adoption of new systems involves clear communication of benefits, providing adequate training, and ensuring user-friendly interfaces. By involving team members in the implementation process—soliciting feedback and addressing concerns—I foster a sense of ownership that encourages users to champion the new systems.

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How do you ensure data integrity within Salesforce?

Ensuring data integrity within Salesforce involves establishing strict data entry guidelines, performing regular audits, and leveraging data quality tools. I advocate for consistent practices among users and conduct training sessions to emphasize the importance of accurate data entry, which directly impacts our sales operations.

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What role does team communication play in successful sales program management?

Team communication is crucial in sales program management as it ensures that all team members are aligned with objectives and progress. Regular updates, check-ins, and transparent channels foster collaboration, allowing for quick adaptations to strategy when necessary and creating a supportive environment where everyone feels engaged.

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Describe a complex problem you solved in a previous role related to sales operations.

In a previous role, we faced an issue with inconsistent reporting from Salesforce, which affected strategy alignment. I led an initiative to standardize reporting formats and enhanced user training on accurate data entry practices. Through collaborative efforts, we improved overall reporting accuracy, enabling better decision-making.

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How do you contribute to a positive workplace culture as a Member of Corporate Planning, Salesforce Programs?

I foster a positive workplace culture by promoting open dialogue, where team members feel safe to share ideas and challenges. I practice active listening, show appreciation for team efforts, and encourage collaboration, which helps create an environment where everyone feels valued and motivated to perform their best.

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What metrics do you use to monitor sales program effectiveness?

To monitor sales program effectiveness, I use metrics such as sales cycle length, conversion rates, data accuracy, and user adoption rates within Salesforce. By tracking these KPIs, I can identify areas for improvement and help the team stay aligned with our sales goals.

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Discuss your experience with developing go-to-market strategies.

My experience in developing go-to-market strategies includes conducting market research, analyzing competitive landscapes, and collaborating with cross-functional teams to align product offerings. I focus on identifying customer needs and tailoring our approach to deliver compelling value propositions, ensuring a successful market launch.

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How have you dealt with resistance from team members when implementing new processes?

Dealing with resistance requires understanding the underlying concerns of team members. I take the time to listen, address their apprehensions directly, and provide clear examples of the benefits of new processes. Engaging them in the implementation process also helps to alleviate concerns and foster buy-in.

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To invent solutions for the future of capital

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DATE POSTED
December 4, 2024

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