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Account Manager - Las Vegas (Nephrology)

Position Summary:

The Account Manager is a sales role and will represent Apellis to all relevant key accounts in your assigned geography. With the goal of building trust in the company, its values, its science, and the product. They will be accountable for understanding those accounts, building effective territory and key account plans that address the range of all pertinent stakeholders in the healthcare ecosystem.

The Account Manager will create and implement account plans in collaboration with other Apellis customer-facing teams aligned to their geography. In addition, the Account Manager will identify treatment patterns, help to map referral networks and work cross-functionally with their overlapping partners. Further, the Account Manager serves as the lead point of contact for other account management activities, such as speaker management, marketing engagement, and other commercial needs.


Key Responsibilities Include:

 

  • Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
  • Drive company revenue by achieving all sales/marketing objectives and goals.
  • Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
  • Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.). 
  • Establish and execute against business plans for key accounts in alignment with national strategy and resources. Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
  • Assess the treatment patterns and referral networks affiliated with key accounts.
  • Work collaboratively and compliantly with multiple stakeholders, including community engagement teams, patient services, medical affairs, and operations teams, in order to achieve account objectives.
  • Goes above and beyond to help fellow regional team members and Account Manager colleagues when needed. Proactively shares knowledge and expertise with others to contribute to the team’s overall success.
  • Effective utilization of all approved resources to help achieve territory and account objectives.
  • Proactively communicate with Regional Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
  • Responsible for sharing field insights back with home-office team and participation in internal workshops and insight readouts as well as regularly bringing forward innovative engagement tactics.
  • Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Apellis culture and values.

Education, Registration & Certification:

  • BA/BS degree

Experience:

  • 4+ years of biotech/pharma sales and account management experience
  • Experience working in Nephrology, Hematology/Oncology and/or rare disease market preferred; transplant and hospital/IDN experience is also valued
  • Experience in product launches preferred

Skills, Knowledge & Abilities:

  • Proven track record of sales success
  • Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
  • Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
  • Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations (including the ability to engage virtually).
  • Positive attitude and comfort in navigating ambiguity
  • Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence.
  • The ability to persevere and focus on solutions when encountering all obstacles.
  • Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
  • Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

Physical Demands and Work Environment:

  • Must be willing and able to fully comply with any and all applicable credentialing requirements for customer interactions.

Travel Requirements:

  • Must live in territory. Willing to travel domestically up to 75% of the time, including overnights, depending on territory.

Benefits and Perks:

Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/ to learn more.

Company Background:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn

EEO Statement:

Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.

For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Account Manager - Las Vegas (Nephrology), Apellis

Join Apellis Pharmaceuticals as an Account Manager in Las Vegas, where you'll be the driving force connecting our innovative treatments to the healthcare community. This exciting role emphasizes building strong relationships with key accounts in the nephrology sector, ensuring our ground-breaking therapies are available to those who need them most. You’ll navigate the intricacies of healthcare ecosystems, crafting effective territory plans that involve critical stakeholders like physicians, nurses, and clinic managers. Your expertise will be vital as you assess treatment patterns and referral networks, empowering healthcare teams with the insights they require. Collaborating with various customer-facing teams, you will implement strategies that align with Apellis’ mission to transform patient care through advanced therapies. Your success will directly impact our revenue goals while contributing to a culture of collaboration and integrity. If you have a passion for biotech, a knack for strategic thinking, and a commitment to excellent customer service, we’re excited for you to join the Apellis family!

Frequently Asked Questions (FAQs) for Account Manager - Las Vegas (Nephrology) Role at Apellis
What are the key responsibilities of an Account Manager at Apellis Pharmaceuticals?

As an Account Manager at Apellis Pharmaceuticals, your main responsibility is to establish and maintain influential relationships with key healthcare accounts. This involves navigating the sales landscape for nephrology, understanding treatment patterns, and creating tailored account plans that align with both local needs and national strategy. You'll also collaborate cross-functionally with other teams to ensure effective communication and implementation of plans.

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What qualifications do I need to apply for the Account Manager position at Apellis?

To apply for the Account Manager role at Apellis Pharmaceuticals, you should have a BA/BS degree along with at least 4 years of experience in biotech or pharmaceutical sales. Experience specific to nephrology and familiarity with account management in rare disease markets are highly valued. Demonstrating strong sales success, effective communication skills, and the ability to navigate complex healthcare relationships is essential.

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How does the Account Manager role contribute to Apellis Pharmaceuticals' goals?

The Account Manager role at Apellis Pharmaceuticals is vital for achieving commercial objectives and driving revenue growth. By proactively managing relationships with key accounts, the Account Manager enhances customer experience, ensures optimal product engagement, and aids in identifying treatment patterns which ultimately informs strategic growth decisions, aligning with Apellis’ mission to deliver innovative therapies.

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What skills are important for an Account Manager at Apellis Pharmaceuticals?

An Account Manager at Apellis should have a strong combination of sales expertise, market knowledge, and emotional intelligence. Key skills include the ability to effectively build relationships, communicate clearly, and develop strategic account plans. Additionally, possessing a passion for understanding customer needs and navigating ambiguity in a fast-paced environment is crucial for success in this role.

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What travel requirements come with the Account Manager position at Apellis Pharmaceuticals?

The Account Manager position at Apellis Pharmaceuticals requires significant travel within your territory, up to 75% including overnight stays. Candidates must be willing to engage directly with healthcare professionals and key accounts across various locations, ensuring our innovative therapies are firmly established in the nephrology landscape.

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Common Interview Questions for Account Manager - Las Vegas (Nephrology)
How do you approach building relationships with key accounts in a sales role like the Account Manager at Apellis?

When discussing relationship-building, emphasize your strategy to understand the unique needs and dynamics of each account. Explain how establishing trust and open communication is vital, and give examples of how you've successfully nurtured relationships in past roles.

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Can you describe a successful sales experience relevant to the Account Manager position at Apellis?

Share a specific example where you met or exceeded your sales goals. Highlight the strategies you implemented, how you adapted to challenges, and the impact of your efforts on the account or territory. Metrics will help support your story.

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What strategies do you find effective when creating account plans?

Discuss your process for researching and assessing each account’s specific needs. Explain how you align your strategies with company objectives while ensuring they meet the customer's unique patterns and demands. Highlight collaboration, adaptability, and leveraging data.

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How do you handle objections from healthcare professionals when promoting a product?

Outline your approach to understanding the underlying concerns of healthcare professionals and providing evidence-based information to address those objections. Emphasize the importance of listening actively and fostering a consultative relationship.

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How do you ensure effective communication across cross-functional teams?

Explain how you facilitate regular communication and updates with cross-functional partners. Discuss the tools or methods you use to keep everyone aligned and how you encourage collaborative problem-solving to meet account objectives.

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What experience do you have in the nephrology sector?

Provide details about your previous roles related to nephrology, any relevant educational background, and specific achievements in that space. Highlight your understanding of market dynamics, key players, and treatment protocols.

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How do you stay current with market trends and changes in the healthcare landscape?

Talk about specific resources you utilize, such as industry reports, conferences, and networking with professionals. Describe how this continuous learning enhances your strategy and effectiveness in your role.

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Tell us about a time you had to adapt your strategy mid-implementation.

Share a scenario where circumstances changed, requiring you to pivot your strategy. Emphasize your problem-solving ability and flexibility, and the positive outcome from your quick adjustments.

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What motivates you in a sales role like the Account Manager at Apellis?

Share your passion for making a difference in patient care and how that drives your sales efforts. Discuss your personal goals and how aligning them with Apellis’ mission creates a fulfilling work environment.

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How do you assess the effectiveness of your account management tactics?

Elaborate on the key performance indicators (KPIs) you track, such as sales volume, customer feedback, and the success of outreach efforts. Provide examples of how you analyze this data to make informed decisions for future strategies.

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