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Director, Partner Enablement - IAM/IGA

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.


The Director, Partner Enablement will be responsible for the Partner facing enablement activities to ensure successful deployments and help clients realise “Time to Value” goals including the adoption of best practices, valid deployment methodology and working within the defined Saviynt processes. In addition, the Partner Enablement Director drives strategic global initiatives within Saviynt based on a wide range of data and metrics to manage costs, identify risks, highlight cross sell/up sell opportunities and general business process improvements.


WHAT YOU WILL BE DOING
  • Through regular cadence with key partners:-
  • Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
  • Understand partner’s strategic goals and advise on how to achieve them
  • Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics
  • Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk
  • Track go-live dates in your region, identify aged/deferred go-lives at risk
  • For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership)
  • Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include – No. of successful deployments, No. trained/certified resources, Saviynt Solutions contributions.
  • Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
  • From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
  • Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
  • Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge
  • Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
  • Challenge the Status Quo  and identify areas for improvement both externally with partners and internally with functional teams
  • Communicate the Saviynt vision and product roadmap
  • Managing upsell and cross-sell opportunities
  • Driving expansion opportunities
  • Negotiating contracts and pricing


WHAT YOU BRING
  • Bachelor’s/ equivalent in Engineering
  • 10+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
  • 10+ years of experience in a channel/partner management enablement or a related role within IAM/IGA organization
  • Thorough domain knowledge in all areas of IAG
  • Strong understanding of channel sales dynamics, partner ecosystems, and go-to-market strategies with a proven track record of building scalable training programs.
  • Excellent communication, presentation, and interpersonal skills with demonstrated experience in working cross functionally to build content and deliver trainings.
  • Experience with sales enablement tools and platforms is preferred.
  • Deep understanding of sales processes, methodologies, and best practices.
  • User Lifecycle Management, Provisioning and Reconciliation
  • Direct customer or partner interaction and management skills
  • Strong technical presentation and communication skills, both verbal and written
  • Ability to present and communicate at an executive level
  • Must be able to thrive in a fast paced, high energy environment
  • Ability to work independently, adapt quickly, and maintain a positive attitude


We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs.


You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


If required for this role, you will:

Complete security & privacy literacy and awareness training during onboarding and annually thereafter

Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy

> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy

>Personnel Security Policy

> Privacy Policy


Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!


Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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CEO of Saviynt
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Sachin Nayyar
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What You Should Know About Director, Partner Enablement - IAM/IGA, Saviynt

Join Saviynt as the Director of Partner Enablement - IAM/IGA, where you will be at the forefront of empowering our partners to achieve remarkable success! In this exciting role, you'll be responsible for orchestrating partner-facing enablement activities that ensure seamless deployments and help our clients realize their ‘Time to Value’ goals. With Saviynt's innovative Enterprise Identity Cloud, you'll help partners embrace best practices and refine deployment methodologies, all while working within our unique Saviynt processes. Your strategic expertise will drive global initiatives as you analyze data and metrics to manage costs, identify risks, and uncover valuable cross-sell and upsell opportunities. Through regular interactions with key partners, you'll gather feedback, advise on strategic goals, and enhance their workflows, ensuring that they are set up for continuous improvement. You will have the opportunity to monitor partner engagement using platforms like Freshdesk, and you’ll facilitate training sessions and workshops to boost their knowledge and capabilities. Additionally, your exceptional communication skills will allow you to present the Saviynt vision and product roadmap effectively at partner-focused events. If you’re ready to challenge the status quo and thrive in a high-energy environment, this is the chance for you to grow and advance your career in a company that truly believes in sustaining a positive work culture. Let’s power and protect the world of identity together!

Frequently Asked Questions (FAQs) for Director, Partner Enablement - IAM/IGA Role at Saviynt
What are the main responsibilities of the Director, Partner Enablement at Saviynt?

As the Director of Partner Enablement at Saviynt, your main responsibilities will include overseeing partner-facing enablement activities, facilitating deployments, gathering feedback for continuous improvement, advising partners on achieving strategic goals, and driving global initiatives using data metrics to manage costs and identify opportunities. You'll also track go-live dates, monitor partner engagement, and help create content for quarterly newsletters.

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What qualifications are needed for the Director, Partner Enablement position at Saviynt?

To qualify for the Director of Partner Enablement role at Saviynt, candidates should possess a Bachelor’s degree or equivalent experience in Engineering, along with 10+ years in IAM/IGA roles, particularly in channel/partner management. A strong understanding of identity governance and the ability to communicate effectively at all levels, both verbally and in writing, are essential.

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How does Saviynt support the professional development of the Director, Partner Enablement?

Saviynt nurtures professional growth by offering a competitive total rewards package coupled with numerous learning opportunities. In the Director, Partner Enablement position, you will collaborate closely with different teams, enabling you to enhance your skills through challenging projects and gain insights from a dynamic work environment.

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What does the work environment look like for the Director, Partner Enablement at Saviynt?

At Saviynt, the work environment fosters collaboration and positivity. As the Director of Partner Enablement, you'll thrive in a fast-paced setting where teamwork is paramount. You will be surrounded by a supportive team that encourages growth and provides a welcoming atmosphere for innovation and adaptability.

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What are the opportunities for advancement for a Director, Partner Enablement at Saviynt?

As the Director of Partner Enablement at Saviynt, you will find numerous opportunities for career advancement. Your strategic role allows for engagement with upper management, giving you insight into company direction and the potential to move up within the organization as you demonstrate your impact on partner success and overall business improvements.

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Common Interview Questions for Director, Partner Enablement - IAM/IGA
How do you approach partner relationship management as the Director, Partner Enablement?

In approaching partner relationship management, it's crucial to first understand their strategic goals and challenges. I focus on building open communication channels, gathering feedback for continual improvements, and implementing best practices tailored to their needs. This partnership-driven strategy ensures we achieve our mutual objectives effectively.

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Can you describe your experience with channel sales dynamics and partner ecosystems?

My experience with channel sales dynamics spans over a decade, focusing on developing strong partner ecosystems. I have a proven track record of crafting scalable training programs that enhance partner performance while also identifying cross-sell and upsell opportunities, which is instrumental for growth within IAM/IGA.

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What strategies would you implement to track go-live projects effectively?

To track go-live projects effectively, I would implement a systematic tracking mechanism that identifies key milestones and risk areas. Regularly communicating with partners and internal teams allows us to mitigate risks proactively and adjustments to be made on time. Data analysis plays a critical role in pinpointing trends and making informed decisions.

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How do you plan to monitor engaging partner's performance?

Monitoring partner performance will involve using both quantitative and qualitative metrics. By analyzing data from engagement tools and collecting feedback from partners, we can create a comprehensive performance landscape identifying strengths and areas for enhancement. Regular reports and meetings can facilitate transparency and targeted interventions.

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What is your experience with creating training content for partners?

Creating training content involves understanding partner needs and aligning them with industry best practices. I have developed comprehensive training resources, including workshops and newsletters, that provide actionable insights and knowledge to empower partners, allowing them to achieve greater efficacy in their deployments.

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Describe a time you successfully managed a partner through a challenging deployment.

In one instance, I managed a partner facing extended delays due to unforeseen technical issues. By taking a proactive approach—conducting a thorough analysis, adjusting resource allocations, and facilitating open discussions with the partner—I was able to implement timely interventions that got the project back on track and enhanced our relationship.

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How do you ensure continuous improvement in partner enablement?

To ensure continuous improvement in partner enablement, I advocate for regular feedback loops, where we solicit input from partners regarding their experience and our processes. Coupling this feedback with data analysis allows us to refine and adapt our strategies continually, ensuring partners receive optimal support and resources.

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What communication styles do you adopt when presenting at partner-focused events?

When presenting at partner-focused events, I prioritize clarity and engagement. Adapting my communication style to the audience, I ensure that the content is relevant, showcases real-world applications of our solutions, and encourages interaction. Storytelling elements can also make technical topics more relatable and memorable.

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How do you stay updated with industry trends in IAG?

To stay updated with industry trends in Identity and Access Governance (IAG), I actively participate in professional networks, attend relevant conferences, follow thought leaders, and engage with industry publications. This proactive approach keeps me informed on emerging trends, enabling me to bring innovative insights to Saviynt and our partners.

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What key metrics would you track as the Director of Partner Enablement?

As the Director of Partner Enablement, I would track metrics related to deployment success rates, partner engagement frequency, training program effectiveness, customer feedback, and sales performance. These metrics provide a holistic view of partner health and guide strategic decisions to enrich the partner experience.

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We’re building revolutionary identity and security solutions to help the world’s largest companies migrate to the cloud and solve the toughest security challenges in record time. What’s our secret? Our people. We’re a global group of innovators wh...

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Full-time, remote
DATE POSTED
January 14, 2025

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