Technical Program Manager — Data & AI, Privacy

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. If you are an ambitious, high-energy individual who is not afraid of challenges, we’re looking for you. The Growth Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for Apple Services. The team focuses on the timely delivery, strategy, and execution of in-app messaging sent to millions of users across multiple Apple Services, including: Apple TV+, Music, Arcade, App Store, and Apple One. We're looking for a Technical Program Manager with a focus on AI/ML, Data and Privacy that will support our Growth Marketing initiatives and work at the intersection of marketing, operations, and technology. You will ensure we use the best practices, features, marketing guidance, as well as privacy guidelines to launch best in class experiences globally. You will also partner closely with global cross-functional teams to help drive operational efficiency for the Growth Marketing Operations Team. Come join a fast-paced and innovative marketing team that focuses on delivering results!

Description

The primary duty of the Technical Program Manager is to drive innovation and results through strategic technical partnerships. The role will collaborate with Product, Engineering, Data Science, Legal, and Marketing stakeholders to support the design, build, and execution of personalized experiences. The focus will be on advancing the use of data signals and driving new AI/ML capabilities in a privacy preserving way in order to make all communications more contextual and relevant to Apple customers. You will leverage Apple’s data assets to enable our marketers to make decisions that reach the right users at the right time. Some of the initiatives we work on include supporting new product launches, designing data solutions in order to acquire, engage, and retain customers across our suite of Apple Services. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: - Translating business problems into data initiatives - Presenting analyses to technical and non-technical stakeholders, - Creating monitoring systems to inform global operations - Developing and validating data design for marketing optimizations - Ensuring we adhere to best practices and privacy guidelines

Minimum Qualifications

8+ years experience managing large cross-functional projects that require deep understanding of technical design, back-end architecture, and data pipelines. Experience leading projects that involve AI/ML integration into automated marketing messaging and consumer facing applications. Experience working with privacy and legal teams to evaluate global data usage. Strong communicator with excellent verbal and written presentation skills - able to evangelize data informed decision-making at all levels. Capable of producing high quality deliverables within tight deadlines with limited oversight. Flexibility to deal with rapidly changing, time-constrained schedules. Expert proficiency with databases and data retrieval, including SQL. Excellent verbal & written communication skills. Ability to communicate ideas clearly and to all levels of management Strong analytical thinking, analysis, and problem-solving skills

Preferred Qualifications

B.S. / M.S. in relevant or quantitative discipline: Engineering, Computer Science, Data Science, Mathematics, or Statistics. Strong understanding of Growth Marketing initiatives and consumer lifecycles. High proficiency working with Python, with experience in LLMs preferred. Experience in working across different global cultures a plus. Strong leadership skills with the ability to partner effectively and influence stakeholders Experience working with on-device data, or AI/ML solutions.