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HVAC Service Technician - job 2 of 2

Company Name

Hamilton Plumbing, Heating, A/C, Rooter

Overview

 

Hamilton Heating and Cooling/American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

 

Responsibilities

At Hamilton, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! We are seeking HVAC Technicians who can troubleshoot, service, and repair residential heating and cooling systems.

 

Technicians can expect:

  • Year-round full-time work.
  • High performers will have the opportunity to earn more than $100k per year.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

Qualifications

  • At least 2 years of RESIDENTIAL HVAC experience.
  • EPA Certification (Certification assistance may be available).
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid drivers license with good driving record.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available, amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy. 

 

Average salary estimate

$75000 / YEARLY (est.)
min
max
$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HVAC Service Technician, ARS-Rescue Rooter

Join the dynamic team at Hamilton Plumbing, Heating, A/C, Rooter as an HVAC Service Technician in Shawnee! At Hamilton, we pride ourselves on providing exceptional residential services, and as part of American Residential Services, we have been the leading provider in the U.S. for over four decades. Your role as an HVAC Technician will be crucial, as you’ll troubleshoot, service, and repair residential heating and cooling systems, ensuring our customers enjoy the best comfort in their homes. You'll benefit from year-round full-time work, and for high performers, there's a lucrative income potential, with earnings exceeding $100k annually! We're dedicated to your professional development, offering comprehensive training tailored to enhance your technical, sales, and safety skills. Plus, our industry-leading benefits include low-cost medical insurance starting at just $5 per week, a 401(k) plan with company match, and paid time off. Enjoy a flexible work schedule with no on-call or overnight shifts, a fully stocked company vehicle you can take home, and a professional uniform system. If you have at least two years of residential HVAC experience and a solid work ethic, this is your chance to shine with Hamilton. Join us and look forward to a rewarding career where your skills are celebrated and compensated well!

Frequently Asked Questions (FAQs) for HVAC Service Technician Role at ARS-Rescue Rooter
What are the primary responsibilities of an HVAC Service Technician at Hamilton Plumbing, Heating, A/C, Rooter?

As an HVAC Service Technician at Hamilton Plumbing, Heating, A/C, Rooter, your main responsibilities include troubleshooting, servicing, and repairing residential heating and cooling systems. You'll ensure optimal performance and comfort for our clients by addressing system malfunctions and performing routine maintenance to avoid future issues. Building strong relationships with customers through excellent service is key to your success.

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What qualifications are required for the HVAC Service Technician position at Hamilton Plumbing, Heating, A/C, Rooter?

To qualify as an HVAC Service Technician at Hamilton Plumbing, Heating, A/C, Rooter, you must have at least two years of residential HVAC experience and possess an EPA certification, although certification assistance is available. Strong communication skills and a proven work ethic will help you excel. Candidates are required to pass a pre-employment drug screening and background checks.

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What kind of training does Hamilton Plumbing, Heating, A/C, Rooter provide for HVAC Service Technicians?

Hamilton Plumbing, Heating, A/C, Rooter offers extensive training for its HVAC Service Technicians. The in-house Learning & Development team provides comprehensive programs covering technical skills, sales, safety, and leadership to ensure you're well-prepared. Whether you're new or looking to advance your career, you'll find opportunities for growth and development with us.

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What benefits can an HVAC Service Technician expect at Hamilton Plumbing, Heating, A/C, Rooter?

As an HVAC Service Technician at Hamilton Plumbing, Heating, A/C, Rooter, you'll enjoy a competitive benefits package. This includes low-cost medical insurance, dental and vision options, health savings accounts or flexible spending accounts, a 401(k) with company match, paid time off, holiday pay, and company-paid life insurance. Access to these benefits starts just 31 days after employment!

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Is there a work-life balance for HVAC Service Technicians at Hamilton Plumbing, Heating, A/C, Rooter?

Absolutely! Hamilton Plumbing, Heating, A/C, Rooter values work-life balance and offers flexible shift schedules without requiring on-call or overnight work. This allows HVAC Service Technicians to maintain a healthy balance between their personal lives and professional commitments while enjoying full-time employment opportunities.

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Common Interview Questions for HVAC Service Technician
What experience do you have with residential HVAC systems?

When answering this question, detail your hands-on experience with various HVAC systems, including troubleshooting, maintenance, and repair tasks you've performed. Highlight any specific brands or technologies you are familiar with and showcase your problem-solving skills in real-world scenarios.

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How do you ensure customer satisfaction in your service?

Discuss your approach to customer service, emphasizing active listening, clear communication, and follow-up. Share examples of how you've gone above and beyond to meet customer needs or resolve issues, enhancing their overall experience.

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Can you describe a challenging HVAC issue you've faced and how you resolved it?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Describe the challenge clearly, your role in it, the actions you took to fix it, and the positive results that followed, showcasing your problem-solving ability.

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How do you keep up with changes in HVAC technology and regulations?

Talk about the resources you use to stay informed, such as industry publications, webinars, training workshops, and professional organizations. This demonstrates your commitment to continuous learning and being a knowledgeable technician in the field.

Join Rise to see the full answer
What safety precautions do you take when working on HVAC systems?

Describe specific safety procedures you follow, including the use of personal protective equipment, adherence to OSHA guidelines, and practices to prevent accidents in both residential and commercial settings. Show your understanding of the importance of safety in preventing workplace hazards.

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How would you handle a disagreement with a customer or a team member?

Highlight your conflict resolution skills, focusing on effective communication and empathy. Discuss how you would listen to their concerns, remain calm, and work collaboratively to reach a fair solution that satisfies both parties.

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Can you provide an example of a time when you taught a customer about their HVAC system?

Provide a specific instance where you educated a customer about their system's features, maintenance tips, or operational guidelines. This showcases your expertise and commitment to empowering customers to take care of their HVAC systems.

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What do you enjoy most about working as an HVAC Technician?

Reflect on aspects that excite you about the HVAC profession, such as problem-solving, working with technology, helping people maintain comfort in their homes, or the variety of tasks you encounter daily. This personal touch makes your response genuine.

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How do prioritize your work when you have multiple service calls in a day?

Explain your method for managing time and tasks, such as assessing urgency, scheduling effectively, and maintaining open communication with dispatch to ensure all clients receive timely service without sacrificing quality.

Join Rise to see the full answer
Why do you want to work for Hamilton Plumbing, Heating, A/C, Rooter?

Discuss what attracted you to Hamilton, highlighting aspects such as their reputation in the industry, commitment to employee growth, benefits offered, and your alignment with their values. Convey your enthusiasm for being part of their team.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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DATE POSTED
April 6, 2025

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