Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
In Office Customer Service Representative - Laurel, MD image - Rise Careers
Job details

In Office Customer Service Representative - Laurel, MD

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

  • Check out what we offer:

    • Access to insurance available at 31 days of employment
    • Low-cost Medical Insurance options, starting at $5 per week
    • Dental and Vision Insurance options
    • Health Savings Account or Flexible Spending Account
    • 401(k) with company match
    • HSA and Flexible Spending Account
    • Paid Time Off & Holiday Pay
    • Company paid life insurance
    • Learn more by visiting www.myarsrewards.com/ 

Salary Range:  $21  $22

Schedule:  FLEXIBLE AVAILABILITY PREFFERED

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant. We are seeking a few incredible people to join our Call Center Team that is known to set the standard for customer support and quality assurance.

 

Customer Service Representatives can expect:

  • Year-round work as we service multiple trades with multiple busy seasons.  
  • Competitive pay options based on your skill and availability.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • Clean office environment with great equipment and a strong team ready to grow along side of you.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.  
  • Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
  • Must report daily to our office, this is not a work from home opportunity.   
  • Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)  
  • All candidates are required to undergo pre-employment drug screen and background checks.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy

Average salary estimate

$44720 / YEARLY (est.)
min
max
$43680K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

ARS-Rescue Rooter is hiring a full-time Dispatcher in Laurel, MD to manage technician scheduling and coordinate customer service calls onsite.

Photo of the Rise User

Experienced HR professional needed to lead human resources and partner with leadership at AJ Perri in Tinton Falls, NJ.

Photo of the Rise User
Posted 6 days ago

CentroMed seeks a bilingual Customer Service Representative to provide exceptional patient support and registration in a mission-driven healthcare setting.

Remote Medical Administrative Assistant role supporting scheduling and administrative tasks in a full-time, temp-to-hire capacity.

Photo of the Rise User
IGS Hybrid South Carolina Remote - SCANA/Aiken
Posted 7 days ago

Responsible for contacting customers and collecting outstanding payments for inactive SCANA accounts, ensuring excellent service and compliance in a remote role.

Photo of the Rise User
Posted 5 days ago

Pearl Health seeks an experienced Customer Success Manager to enhance provider engagement and success in value-based care initiatives from a primarily remote position.

Photo of the Rise User

Support client order processing and customer service as a part-time bilingual virtual assistant for The People Group in a remote freelance role.

Photo of the Rise User

Oversee and lead the Customer Service Representative team in medical file review processes at Dane Street, supporting high-quality client interactions and team performance.

Photo of the Rise User
eduMe Hybrid Los Angeles, California, United States
Posted 6 days ago
Dental Insurance
Vision Insurance
Paid Holidays

An exciting opportunity to manage key client relationships and drive customer success at eduMe, a leading AI-first frontline training platform.

CodeRabbit Hybrid No location specified
Posted 6 days ago

An innovative AI-focused company seeks a Customer Engineer in the Americas to provide technical solutions and champion customer success with their cutting-edge code review platform.

Photo of the Rise User

Customer-focused Teller position at Fifth Third Bank in Chillicothe, OH specializes in delivering quality banking services and operational support.

Seeking a bilingual Customer Service Representative to provide professional support for Transcard’s global payment solutions during weekend remote shifts.

Aims to enhance pet owner experiences through exceptional service and coordination at VEG's Miami emergency veterinary hospital.

Photo of the Rise User
Posted 7 days ago

Eurofins Scientific is looking for a Customer Service Representative to manage client communication and support within their international life sciences network.

Photo of the Rise User

Drive enterprise customer success initiatives at Hyro by leading high-performing teams and fostering long-term partnerships with major health systems.

ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

229 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
T
24 people applied to Virtual Assistant at The Flex
R
16 people applied to Track & Trace at Rehire
Photo of the Rise User
100+ people applied to Virtual Chat Assistant at Apple