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Virtual Chat Assistant

Job Overview:We are looking for a Live Chat Support specialist to assist customers via live chat. This is a remote position, so you can work from home.Key Responsibilities:• Respond to customer inquiries through live chat.• Provide quick and accurate answers to customer questions.• Assist customers with troubleshooting basic issues.• Document and track customer interactions.• Escalate complex issues to higher-level support if needed.RequirementsQualifications:• Good communication and typing skills.• Ability to multitask and handle multiple chat conversations.• Basic problem-solving skills.• Ability to work independently.• Previous experience in customer support is a plus, but not required.Benefits• Flexible working hours.• Work from anywhere.• Opportunity to gain experience in live chat support.
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$3000K
$5.4K

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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 14, 2024

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