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Employee Experience Associate

Artsy is looking for a proactive, organized Employee Experience Associate to execute day-to-day operations and build a welcoming, inclusive experience in our New York office. This is a part-time (20-30 hours a week) position, and will report to our Director of People Operations. 

You will be responsible for everything that ensures the New York office runs smoothly, using your resourcefulness and attention to detail to keep the office in tip top shape. You’ll work alongside the rest of the People Team to foster a strong culture in the office, including organizing events to build team cohesion. When fully ramped, you’ll be that one person that everyone in New York can rely on to make their time in the office productive and enjoyable. 

What You’ll Do:

  • Work with People Operations and IT Teams to prepare all new New York hires for onboarding

  • Own all ongoing office processes such as kitchen & supply stocking, repairs & maintenance, employee requests

  • Manage outside vendors, including cleaning staff, repair workers, deliveries, etc

  • Plan & execute events for New York team, including attending events outside of regular work hours

  • Manage workplace systems such as request tickets and hot desking 

Who You Are:

  • Must be in-person based out of our NYC office (20-30 hours/week)

  • Must be currently located and authorized to work in NY

  • Reliable — you’re punctual, responsive, on top of your schedule, and you always meet your deadlines

  • Highly organized — you love checklists, processes, and catching every last detail

  • Self-starter — you can structure your own days, find your own answers, and operate confidently on your own

  • Good prioritization — you’re able to quickly identify and tackle all matters of crises, in order of urgency

  • Calm under pressure — you can bring order from chaos, stay solutions-focused, and keep your calm

  • Strong communicator — you can interact with all types of personalities and you’re comfortable navigating feedback

  • Hospitality mindset — you are friendly, gracious, and always thinking about your teammates’ experience

What We Offer:

  • Beautiful office space, with fantastic views!

  • Opportunity to reimagine the art industry while working with a talented, diverse, international team.

  • Competitive salary and equity

  • Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles

  • Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture

  • Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more

The salary range for this role is $22-25 an hour. Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team.

Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Artsy Values

Artsy has five core values that will inform your experience at Artsy.

For the Love of Art: We have relentless curiosity, empathy, and passion for collectors, artists, and the art market. We are here to make the art world more fair and welcoming.

Own Our Outcomes: We are all individual owners of Artsy’s shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.

Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us. 

Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.

Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.

Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

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CEO of Artsy
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Average salary estimate

$48880 / YEARLY (est.)
min
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$45760K
$52000K

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What You Should Know About Employee Experience Associate, Artsy

Artsy is searching for a fantastic Employee Experience Associate to join our vibrant New York office! In this part-time role, with hours ranging from 20 to 30 per week, you'll be reporting to our Director of People Operations and playing a pivotal role in creating an engaging environment for our team. You'll be the backbone of our office operations, ensuring everything runs seamlessly. Your duties will involve preparing new hires for onboarding, overseeing office supplies and maintenance, and managing interactions with external vendors. Planning events that enhance team spirit and collaboration will also be part of your toolkit. We want someone who's reliable, organized, and a true self-starter – the one that everyone can count on for a productive workday! Your positive attitude and strong communication skills will be essential in interacting with diverse personalities and addressing employee needs effectively. And let’s not forget about our fantastic office space with stunning views and a culture that champions your development and work-life balance. If you're ready to make an impact at Artsy, come be a part of our mission to transform the art world into a more welcoming space for everyone. We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Employee Experience Associate Role at Artsy
What responsibilities does an Employee Experience Associate have at Artsy?

The Employee Experience Associate at Artsy is responsible for maintaining smooth day-to-day operations in the New York office. This includes everything from onboarding new hires and managing office supplies to organizing team events aimed at fostering a vibrant workplace culture. You will be the go-to person for employee requests and ensuring that the office environment is pleasant and efficient.

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What qualifications do I need to become an Employee Experience Associate at Artsy?

To become an Employee Experience Associate at Artsy, you need to be reliable, highly organized, and possess excellent communication skills. Being a self-starter is essential, as you’ll need to structure your own days and tackle crises efficiently. Additionally, being located in New York and authorized to work in the U.S. are required for this part-time role.

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Does the Employee Experience Associate role at Artsy require prior experience?

While prior experience in a similar role can be an asset, Artsy values skills like organization, communication, and a hospitality mindset even more. If you're dedicated, proactive, and enjoy enhancing team dynamics, you’re likely to fit well at Artsy, regardless of your previous job titles.

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What is the work schedule for the Employee Experience Associate role at Artsy?

The Employee Experience Associate role at Artsy is part-time, with a flexible schedule of 20 to 30 hours a week. The specific hours can be arranged based on mutual agreement, but the position requires in-person attendance at the New York office.

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What opportunities for professional development does Artsy provide for the Employee Experience Associate?

Artsy emphasizes the professional growth of its employees, offering mentoring, training sessions, and regular feedback opportunities. As an Employee Experience Associate, you’ll also engage in community-building activities and events designed to help you expand your network and skills within the art industry.

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Common Interview Questions for Employee Experience Associate
Can you describe a situation where you had to manage multiple office tasks at once?

When responding to this question, it’s important to highlight your ability to prioritize and stay organized. Share a specific example that illustrates how you successfully managed multiple deadlines, emphasizing your resourcefulness and effectiveness in bringing tasks to completion.

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How do you handle unexpected challenges in an office environment?

Employers love to hear examples of adaptability. Discuss a time when you faced an unexpected challenge at work and how you remained calm under pressure while finding a solution. This could include resource management, handling emergencies, or recovering from a scheduling mix-up.

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What strategies do you use to foster team cohesion through events?

In your answer, provide insight into your planning process for events that enhance team cohesion. Discuss how you gauge team interests and involve others in creating enjoyable experiences. Mention specific examples of successful events you’ve organized in the past.

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Why do you want to work as an Employee Experience Associate at Artsy?

This is your chance to convey your passion for creating positive employee experiences. Talk about your interest in the art world, your alignment with Artsy’s core values, and your eagerness to contribute to a vibrant office culture that makes a difference in people’s work lives.

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How would you ensure smooth onboarding for new hires at Artsy?

Share your approach to welcoming new employees, from preparation to follow-up. Discuss how you would collaborate with People Operations and IT teams, ensuring that new hires feel valued from day one, and highlight specific practices that promote seamless integration into the company.

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What role does communication play in your daily tasks?

Effective communication is vital for an Employee Experience Associate. Discuss how you interact with various team members, vendors, and guests. Highlight your ability to listen, understand needs, and provide clear information to maintain a harmonious office environment.

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Describe your experience with managing vendor relationships.

When answering, discuss your previous experience handling vendor communications and management. Explain how you prioritize relationship-building, negotiate terms, and ensure that service delivery meets your team’s expectations.

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What is your approach to maintaining an organized workspace?

Provide insight into your personal organization strategies, such as creating checklists or using management tools. Discuss how this organization translates into your responsibilities as an Employee Experience Associate, ensuring the office operates efficiently.

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How do you stay calm under pressure during busy office periods?

Discuss your mindfulness techniques and prioritization skills. Share a specific example where you faced high-pressure situations and how you managed stress to maintain focus and continue to deliver effective results.

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What would you consider the most important aspect of employee experience in the workplace?

In your response, highlight factors such as inclusivity, support, open communication, and opportunities for professional growth. Relate these aspects back to Artsy’s culture and how you envision contributing to improving employee satisfaction.

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Artsy’s mission is to expand the art market to support more artists and art in the world

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Part-time, on-site
DATE POSTED
December 5, 2024

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