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Staff Compliance Engineer

Join our team at ASAPP, where we're developing transformative Vertical AI designed to improve customer experience. Recognized by Forbes AI 50, ASAPP designs generative AI solutions that transform the customer engagement practices of Fortune 500 companies. With our automation and simplified work processes, we empower people to reach their full potential and create exceptional experiences for everyone involved. Work with our team of talented researchers, engineers, scientists, and specialists to help solve some of the biggest and most complex problems the world is facing.


Building trust with our customers is part of our everyday mission at ASAPP. Compliance is front and center of that approach. We accomplish this by starting early, shifting left, and designing robust and fit compliance programs to build trustworthy products. Our objective is to make it easy to rely on our compliance and certifications, security features, and assurance so that the constantly evolving regulatory landscape is front and center for our customers - and their customers - that benefit from the ASAPP products.


What you'll need
  • At least eight years of cumulative experience in compliance, risk management, technology audit, data protection, technology, or software development, with a minimum of five years in compliance or certification roles
  • Minimum of five years in compliance or certification roles
  • Proven experience with AI integrations or integration software
  • Ability to exercise good judgment around the balance of compliance and business needs


What you'll do
  • Support regulated customers in maintaining elevated control requirements for regulatory compliance & controls
  • Manage certification audits (SOC 2 Type II and PCI) end to end, executing self-assessments, and leading new certification efforts
  • Maintain and monitor active security for a few hundred controls in operation, ensuring proper operation and maintaining artifacts
  • Execute internal risk assessments and maintain a risk register
  • Manage vendor and partner risk assessment programs
  • Maintain security policies and documentation
  • Enable compliance automation and manage the technology for compliance posture, artifact management, and scaling automation
  • Work closely with internal teams to standardize and scale compliance processes and controls across the company
  • Provide technical interpretation of framework requirements to key stakeholders for controls implementation


What we'd like to see
  • CISA, CISSP certifications preferred
  • Working experience in AWS security controls from a compliance perspective
  • Working experience in evaluating 3rd party vendor security compliance reviews
  • Experience working with development/engineering/architecture/technology teams to clearly communicate privacy expectations with engineering teams and contribute beyond the interpretation of privacy laws and regulations
  • Experience coordinating with Legal to refine regulatory requirements, contractual obligations, and identify operational gaps to manage risk with regulatory compliance and contractual compliance
  • Strong verbal and written communication skills are essential for effective customer interaction


ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-VR1 #LI-Remote

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What You Should Know About Staff Compliance Engineer, ASAPP

Are you ready to take your career to the next level? Join us at ASAPP as a Staff Compliance Engineer! We're at the forefront of developing transformative Vertical AI that improves the customer experience, and we need your expertise to help us achieve that. ASAPP has been recognized by Forbes AI 50 for our innovative generative AI solutions that reshape how Fortune 500 companies engage with their customers. As a Staff Compliance Engineer, you'll be an essential part of our mission to build trust with our customers through robust compliance programs. In this role, you will manage certification audits, maintain security policies, and lead risk assessments, ensuring our operations meet high regulatory standards. We value your judgment, especially when balancing compliance needs with business goals. This position is fully remote and offers the flexibility to work from Argentina. If you have at least eight years of experience in compliance or related fields and a passion for using technology to solve complex problems, then this opportunity is perfect for you! Together, we can empower companies to rely on our compliance measures and certifications, making the regulatory landscape easier to navigate for everyone involved. Come and be a part of ASAPP, where your skills will help in creating exceptional customer experiences around the globe!

Frequently Asked Questions (FAQs) for Staff Compliance Engineer Role at ASAPP
What are the responsibilities of a Staff Compliance Engineer at ASAPP?

As a Staff Compliance Engineer at ASAPP, your responsibilities will include supporting regulated customers with compliance requirements, managing certification audits like SOC 2 Type II and PCI end-to-end, executing internal risk assessments, and maintaining an active security posture. You will also work closely with internal teams to standardize and scale compliance processes across the company.

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What qualifications do you need to apply for the Staff Compliance Engineer position at ASAPP?

To apply for the Staff Compliance Engineer position at ASAPP, you should have at least eight years of cumulative experience in compliance, risk management, or technology audit, with a minimum of five years specifically in compliance roles. Preferred certifications include CISA or CISSP, and experience with AI integrations and AWS security controls will be beneficial.

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What skills are important for a Staff Compliance Engineer at ASAPP?

For the Staff Compliance Engineer role at ASAPP, strong verbal and written communication skills are essential, especially for effective interaction with customers and internal teams. You should also possess good judgment in balancing compliance with business needs, along with the capability to interpret complex regulatory frameworks.

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How does ASAPP ensure compliance with regulatory standards?

ASAPP ensures compliance with regulatory standards by implementing robust compliance programs that include regular certification audits, risk assessments, and automated compliance processes. The Staff Compliance Engineer will play a crucial role in maintaining and documenting these standards to reassure our customers.

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What is the work environment like for a Staff Compliance Engineer at ASAPP?

The work environment for a Staff Compliance Engineer at ASAPP is collaborative and dynamic. Being a fully remote role based in Argentina, you will collaborate with talented researchers, engineers, and specialists across various domains, helping to address compliance in an ever-evolving regulatory landscape while enjoying flexibility in your work life.

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Common Interview Questions for Staff Compliance Engineer
Can you describe your experience with compliance audits?

When answering this question, highlight specific audits you have managed or participated in, such as SOC 2 Type II or PCI audits. Discuss the processes you used and how you ensured compliance throughout, showcasing your role in executing self-assessments and preparing for audits.

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How do you prioritize compliance requirements against business needs?

To effectively respond, share a specific example where you successfully struck a balance between compliance and business objectives. Discuss your decision-making process, the stakeholders you involved, and the ultimate impact of your approach on the business.

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What strategies do you use to ensure ongoing compliance?

When asked about strategies for ongoing compliance, mention techniques such as regular audits, monitoring compliance controls, and using compliance automation tools. Emphasize the importance of maintaining documentation and keeping informed about regulatory changes.

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How familiar are you with data protection regulations?

You should demonstrate your knowledge of data protection regulations relevant to your jurisdiction, such as GDPR or CCPA. Discuss your experience applying these regulations within organizations and how you ensured compliance across various departments.

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What role do you see compliance playing in technology development?

Focus on the importance of integrating compliance considerations early in the technology development lifecycle. Share examples of how you've worked with engineering and development teams to ensure privacy expectations were communicated clearly.

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Can you explain how you would handle a compliance breach?

When answering this, emphasize your approach of immediate assessment, containment, and remediation. Discuss the importance of stakeholder communication, evaluating the breach impact, and implementing measures to prevent future incidents.

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How do you stay updated with changes in compliance regulations?

To answer, mention the resources you utilize to stay informed, such as industry publications, webinars, and professional networks. Highlight any memberships you have in compliance organizations or relevant certifications that require ongoing education.

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Describe your experience in vendor risk assessments.

Discuss specific processes you’ve implemented to evaluate third-party vendors’ compliance with security standards. Explain how you've collaborated with vendors to address compliance gaps and ensured alignment with your company's requirements.

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What are the key components of a successful compliance program?

Just mention essential components like a strong risk assessment framework, regular training for staff, effective monitoring and auditing processes, and clear policies and documentation. Provide examples of how you've contributed to these components in previous roles.

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How would you communicate compliance requirements to non-technical stakeholders?

Focus on using clear, straightforward language and visuals when discussing compliance requirements with non-technical stakeholders. Share examples of how you've successfully conveyed complex compliance concepts in accessible terms.

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If you are interested in working with us, please visit our careers page at https://www.asapp.com/careers.

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Full-time, remote
DATE POSTED
January 14, 2025

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