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Plan Administrator

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.Job Summary: NQ Plan Administrator is an integral part of the client services team that plans, develops, delivers and services clients’ corporate non-qualified plans.Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.• Perform duties to implement, track, monitor, and maintain client non-qualified benefit plan accounts, fund investments and distributions.• Responsible for developing and maintaining full understanding of day to day workflow processes required for client plans assigned.• Facilitate daily transactional activity with the Trustee and trading desk.• Serve as initial escalation point for participant call center inquires, and has responsibility for responding in accordance with published standards while acting as a liaison with the client and Newport to ensure accuracy of plan recordkeeping and data.Management Responsibilities• NoneRequired Education, Experience and Certificates, Licenses, Registrations• Bachelor’s degree in a business related field or industry experience, or a combination of education and industry experience.• 2+ years’ experience working in a related position in the retirement services sector.• Strong MS Office skills to include Excel, Word, PowerPoint, and Adobe.• Have the ability to work under pressure in a very fast paced environment and demonstrated track record of consistently meeting and/or exceeding performance expectations.Preferred (but not required) education or skills for this role• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.• Ability to write reports, business correspondence, and procedure manuals.• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.• Ability to apply advanced mathematical concepts utilizing current spreadsheet and accounting database software programs.Competencies• Analytical• Avid Leaner• Detail oriented• excellent verbal and written communication skills• Planning and organizing• resourceful• team plalyer• Time ManagementOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

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What You Should Know About Plan Administrator, Ascensus

Join Newport, an Ascensus company, as a Plan Administrator in Philadelphia, PA, and become a key player in helping employers provide their associates with a secure financial future. In this role, you will be part of a dedicated client services team that plans, develops, delivers, and supports corporate non-qualified plans. Your responsibilities will include implementing, tracking, monitoring, and maintaining client non-qualified benefit plan accounts, as well as overseeing fund investments and distributions. You will quickly become familiar with the day-to-day workflow processes necessary for the client plans assigned to you. Additionally, you'll facilitate daily transactions with the Trustee and trading desk while acting as the first responder to participant inquiries in a busy call center. Your ability to communicate effectively and provide accurate information will be critical in ensuring proper plan recordkeeping and data management. If you have a bachelor's degree in a business-related field or significant industry experience, along with over two years of experience in the retirement services sector, we want to hear from you! Your strong skills in MS Office, particularly Excel and Word, will be essential to your success. At Newport, we believe in being independent and responsive, and we're looking for someone who embodies these values. So, if you're ready to embark on an exciting career in retirement planning, apply now to help us make a difference!

Frequently Asked Questions (FAQs) for Plan Administrator Role at Ascensus
What are the primary responsibilities of a Plan Administrator at Newport?

As a Plan Administrator at Newport, you will be responsible for implementing, tracking, monitoring, and maintaining client non-qualified benefit plan accounts. You will also facilitate daily transactional activities, respond to participant inquiries, and ensure accurate plan recordkeeping, all while working closely with clients and the Newport team.

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What qualifications do I need to apply for the Plan Administrator position at Newport?

To apply for the Plan Administrator position at Newport, you should have a bachelor’s degree in a business-related field or equivalent industry experience, plus a minimum of two years in a related role within the retirement services sector. Proficiency in MS Office, particularly Excel and Word, is also required.

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How does Newport support its Plan Administrators in Philadelphia?

Newport is committed to supporting its Plan Administrators by providing thorough training, resources, and a collaborative team environment. You'll be part of a client services team that emphasizes continuous learning and effective solutions, ensuring you have everything you need to succeed in your role.

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What skills are crucial for a successful Plan Administrator at Newport?

A successful Plan Administrator at Newport should possess strong analytical skills, attention to detail, excellent communication abilities, and the capability to work under pressure in a fast-paced environment. Familiarity with advanced mathematical concepts and resources for time management will also be beneficial.

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What is the work environment like for a Plan Administrator at Newport?

The work environment for a Plan Administrator at Newport is dynamic and collaborative, where you will be part of a dedicated team focused on client services. You can expect a fast-paced setting with opportunities for problem-solving and professional growth.

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Common Interview Questions for Plan Administrator
Can you describe your experience with managing non-qualified benefit plans?

When answering this question, highlight any relevant positions you've held and specific tasks you've performed related to non-qualified benefit plans. Mention your understanding of plan administration, compliance, and reporting.

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How do you handle stressful situations while meeting performance expectations?

Discuss strategies such as staying organized, prioritizing tasks, and taking a proactive approach to address issues. Provide examples from past experiences where you've successfully met challenges.

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What tools do you use for tracking and analyzing data?

In your answer, reference your proficiency in MS Office tools like Excel and any specific software you may have used for data tracking or analysis. Explain how you've used these tools to enhance your workload efficiency.

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How do you prioritize your tasks as a Plan Administrator?

Explain your method for prioritizing tasks based on deadlines, importance, and client needs. Providing a specific example of how you've juggled multiple responsibilities can strengthen your answer.

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How would you ensure the accuracy of plan recordkeeping?

Discuss your attention to detail and your process for verification and cross-checking data. Include any specific techniques you use to maintain accuracy in recordkeeping.

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What role does effective communication play in your job as a Plan Administrator?

Describe how clear and effective communication is essential in working with clients, trustees, and within your team. Share specific examples of how you have used communication to resolve issues or clarify expectations.

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Can you provide an example of a challenging situation you faced as a Plan Administrator and how you resolved it?

Share a specific example of a past challenge in your role, detailing the steps you took to resolve it. Highlight your problem-solving skills and the outcome of your action.

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How do you keep up to date with changes in regulations regarding retirement plans?

Mention the resources you utilize to stay informed about industry trends, regulations, and best practices, such as professional associations, online courses, and reading publications.

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Why are you interested in working at Newport as a Plan Administrator?

Express your enthusiasm for Newport and its mission to support financial futures. You might talk about the company culture, values, or specific aspects of the role that align with your career goals.

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What do you think is the most important quality for a successful Plan Administrator?

Reflect on qualities like attention to detail, strong analytical skills, effective communication, and the ability to work under pressure. Support your answer with relatable examples of how these traits benefit the role.

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Our Core Values—People Matter. Quality First. Integrity Always.—are more than words. They serve as our compass for how we conduct business with clients and our associates. By putting the focus on people, we’ve created a culture that is guided by p...

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Full-time, on-site
DATE POSTED
December 10, 2024

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