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Enterprise Sales Manager

About Us

Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world—including Stripe, Etsy, and Robinhood—to schedule, forecast, and organize their support teams. We’ve raised $70m in funding from the likes of NEA, Emergence Capital, and Stripe itself. You’ll be joining a special group of people who learned the ropes at companies like Stripe, Google, Atlassian, Twitter, Airbnb, Looker, NEA, Bain, and more.

The Role

As an Enterprise Sales Manager, you’ll spearhead the development and execution of our enterprise sales strategy, leading an initial team of four enterprise Account Executives as we continue to expand our footprint upmarket. This is a unique opportunity to join a fast-growing startup, develop and scale a team, and make a significant impact on the growth of the company.

This role is based out of our SF office and will require coming into office on Mondays and Thursdays.

What You Will Do:

  • Develop and execute a strategic plan to achieve and exceed sales targets

  • Lead, mentor, and scale a high-performing team of enterprise Account Executives, fostering a collaborative and results-driven culture.

  • Identify and capitalize on new market opportunities, driving Assembled’s continued expansion in the enterprise segment.

  • Work closely with cross-functional teams (Marketing, Customer Success, Product) to align sales strategies with company objectives and ensure seamless execution.

  • Manage sales forecasting, reporting, and overall pipeline management, ensuring accurate and timely performance tracking.

  • Bring creative solutions to complex challenges, iterating on our sales process as we grow and scale.

What You Will Need:

  • Based in San Francisco (this role is hybrid in-office on Mondays and Thursdays)

  • 8+ years of experience, with 3+ years building and managing high-performing SaaS sales teams

  • Deep understanding of the enterprise sales cycle and experienced in selling to enterprise level accounts

  • A strong track record of recruiting, retaining, and developing top sellers

  • Data-driven mindset with experience using sales metrics to drive decision-making and performance improvements.

  • Proven track record of success in achieving and exceeding sales targets, with a history of closing large, complex deals

  • Previous experience selling into Customer Support is preferred but not required

 

Our U.S. benefits

  • Generous medical, dental, and vision benefits 

  • Paid company holidays, sick time, and unlimited time off

  • Monthly credits to spend on each: professional development, general wellness, Assembled customers, commuting and community-support agriculture (CSA)

  • Paid parental leave 

  • Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices

  • 401(k) plan enrollment

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Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enterprise Sales Manager , Assembled

As an Enterprise Sales Manager at Assembled, you’ll be stepping into an exciting role with a mission to elevate the way customer support teams operate. Our workforce management platform is already making waves with prestigious clients like Stripe, Etsy, and Robinhood, and now we need visionary leaders like you to help us expand even further into the enterprise market. With over eight years in the sales sphere and three years of experience managing high-performing SaaS sales teams, you’ll take the reins of a growing team of enterprise Account Executives, guiding them in developing personalized strategies that not only meet but exceed our ambitious sales targets. Imagine leading a group that thrives on collaboration and innovation, working closely with marketing, customer success, and product teams to align our sales efforts with broader company objectives. You’ll drive initiatives and identify new market opportunities while also managing critical aspects like sales forecasting and pipeline management. If you possess a knack for creative problem-solving and a solid track record in closing complex deals, this could be the perfect opportunity for you to make a significant impact on Assembled’s trajectory. Plus, with a hybrid work model and exceptional benefits, including unlimited time off and professional development credits, joining our San Francisco office on Mondays and Thursdays means you’ll be part of a vibrant, supportive company culture. Ready to spearhead the sales revolution? Let’s chat!

Frequently Asked Questions (FAQs) for Enterprise Sales Manager Role at Assembled
What are the main responsibilities of an Enterprise Sales Manager at Assembled?

As an Enterprise Sales Manager at Assembled, your main responsibilities include developing and executing a strategic sales plan, leading and mentoring a team of Account Executives, identifying new market opportunities, working with cross-functional teams, managing sales forecasting and overall pipeline management, as well as bringing creative solutions to complex challenges.

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What qualifications are needed for the Enterprise Sales Manager role at Assembled?

To be successful as an Enterprise Sales Manager at Assembled, you’ll need at least 8 years of experience with a strong background in building and managing SaaS sales teams. A deep understanding of the enterprise sales cycle, proven track record in achieving sales targets, and experience in recruiting top talent are also critical. Previous experience selling to customer support is a plus.

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What is the work environment like for an Enterprise Sales Manager at Assembled?

The work environment for an Enterprise Sales Manager at Assembled is dynamic and collaborative. You'll work out of our San Francisco office on Mondays and Thursdays, with a hybrid model in place. Our culture promotes innovation and teamwork, with regular interactions across various departments like marketing, customer success, and product development.

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How can an Enterprise Sales Manager drive success in sales at Assembled?

Success as an Enterprise Sales Manager at Assembled can be driven by utilizing a data-driven mindset, consistently analyzing sales metrics to inform decisions, and fostering a results-oriented culture among your team. Effective communication with marketing and product teams can also align strategies and ensure the sales process is seamless.

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What benefits does Assembled offer to their Enterprise Sales Manager employees?

Assembled offers a comprehensive benefits package for their Enterprise Sales Manager, including generous medical, dental, and vision coverage, unlimited time off, paid parental leave, a hybrid work model with a catered daily lunch, and monthly credits for professional development and wellness. Additionally, employees can contribute to a 401(k) plan.

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Common Interview Questions for Enterprise Sales Manager
What strategies would you implement as an Enterprise Sales Manager at Assembled?

In response to this question, you should outline a multi-faceted approach that includes developing a clear sales strategy, leveraging data analytics for decision-making, and fostering a culture of collaboration and high performance within your team.

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How do you ensure your sales team exceeds their targets?

You can discuss the importance of setting clear expectations, regular performance reviews, continuous training, and supporting your team with the right tools and resources to equip them to succeed.

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Can you describe your experience with the enterprise sales cycle?

When addressing this question, share specific examples from your past work experiences, highlighting your understanding of the complexities involved in enterprise sales, including relationship-building and managing lengthy sales processes.

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What metrics do you consider most important for measuring sales success?

Focus on metrics such as sales growth, average deal size, conversion rates, and customer retention rates, explaining how these indicators help you identify areas for improvement and drive strategic decisions.

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How do you handle underperforming sales team members?

Emphasize your approach to mentoring and providing constructive feedback. Discuss how you would identify root causes, develop improvement plans, and offer coaching to help team members succeed.

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Describe a complex deal you successfully closed in your previous role.

Give details on the deal's complexity, the strategies you employed, the stakeholder involvement, and ultimately how you navigated the challenges to close the deal successfully.

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How would you collaborate with other departments at Assembled?

Reiterate the importance of communication and collaboration across departments such as marketing, customer success, and product development, discussing how you would facilitate this process to align efforts and achieve company goals.

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What motivates you as a leader in sales?

Share your passion for building high-performing teams and achieving ambitious goals. Discuss how celebrating wins, fostering a positive team culture, and driving professional growth for your team members motivate you.

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What do you know about Assembled's customer support platform?

Demonstrate your understanding of Assembled's customer support platform by discussing its unique features, such as workforce management, scheduling, and forecasting, and how it aligns with the needs of modern customer support teams.

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Why do you think you’re a good fit for the Enterprise Sales Manager role at Assembled?

Conclude by aligning your experience, skills, and values with Assembled's mission and culture, ensuring you highlight how you can contribute to the company's success and growth in the enterprise market.

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Full-time, hybrid
DATE POSTED
December 31, 2024

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