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Manager, Sales Expansion, SMB | NAM

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are looking for a Manager, Sales Expansion - SMB to lead a team of Account Executives responsible for driving revenue, stimulating growth and maximizing client lifetime value.
The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for clients. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.

Responsibilities:

  • Hire, coach and lead a highly engaged, high-performing team of account managers

  • Craft and deploy a tailored strategy for expanding, upselling and renewing Deel’s solutions

  • Develop and implement effective, repeatable processes and playbooks for your team that drive revenue retention and expansion

  • Closely partner with Customer Success to define and execute against rules of engagement and customer journey triggers

  • Measure your teams success based on revenue expansion and retention

  • Meet or exceed monthly and yearly revenue quota

Some key qualifications

  • 4+ years experience in B2B SaaS Sales as Account Executive or Account management (Full cycle sales experience)

  • 2+ years directly managing employees

  • You’ve built teams, and you get energy from designing new customer journeys and playbooks.

  • You have a proven track record of leading successful and consistent account management or sales teams

  • You’ve built clear and measurable KPIs for teams you have managed and you have delivered consistently against those KPIs

  • You’ve built successful cross-functional partnerships with Customer Success and Sales to deliver a great customer experience

  • You thrive in a fast-paced SaaS startup environment

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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CEO of Deel
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Alex Bouaziz
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What You Should Know About Manager, Sales Expansion, SMB | NAM, Deel

Join Deel, the international payroll and compliance market leader, as a Manager of Sales Expansion for SMBs. If you’re excited about breaking down hiring barriers and want to play a key role in a global team dedicated to innovation, this position is for you. With over three thousand passionate team members across more than 100 countries, Deel is on a mission to make hiring the best talent worldwide a reality. As the Manager, you will lead a dynamic team of Account Executives, driving revenue growth while crafting strategies for client retention and expansion. Your days will be filled with coaching high-performing teams, creating effective processes, and collaborating with Customer Success to enhance the customer journey. The ideal candidate is a natural leader who thrives in fast-paced environments and loves building new customer journeys. You’ll have a hand in developing and implementing playbooks that drive results while consistently meeting revenue quotas. Working at Deel means being part of a diverse and inclusive workplace that values your unique perspective. If you're ready to unleash your potential and make an impact in the world of SaaS sales, consider applying for this incredible opportunity at Deel!

Frequently Asked Questions (FAQs) for Manager, Sales Expansion, SMB | NAM Role at Deel
What are the key responsibilities of a Manager, Sales Expansion at Deel?

As a Manager of Sales Expansion at Deel, your core responsibilities will include leading a team of Account Executives, developing tailored strategies for expanding and renewing Deel's solutions, and implementing effective processes that drive revenue retention. You will closely collaborate with Customer Success to enhance the customer journey, measuring your team's success against key revenue metrics.

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What qualifications are required for the Manager, Sales Expansion position at Deel?

Candidates interested in the Manager, Sales Expansion role at Deel should possess over 4 years of experience in B2B SaaS Sales with full cycle experience in account management. Additionally, you need a minimum of 2 years managing employees, a proven record of achieving KPIs, and the ability to foster strong cross-functional partnerships.

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How does Deel support their employees in the Manager, Sales Expansion role?

Deel is committed to offering competitive compensation and benefits for the Manager, Sales Expansion position. Employees enjoy perks like tailored computer equipment, stock grant opportunities, and flexible remote work options, ensuring you have the resources to succeed while maintaining work-life balance.

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What type of work culture can I expect at Deel as a Manager, Sales Expansion?

At Deel, you will be part of an inclusive and diverse culture that values learning and innovation. The collaborative environment encourages creativity and supports personal growth, making it a fulfilling place to work as a Manager of Sales Expansion.

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What is the growth potential in the Manager, Sales Expansion role at Deel?

The Manager, Sales Expansion position at Deel offers significant growth potential, especially given the company’s rapid expansion and recent funding milestones. Your impact on driving revenue and developing teams can open up further leadership opportunities as Deel continues to grow.

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Common Interview Questions for Manager, Sales Expansion, SMB | NAM
Can you describe your leadership style as a Manager, Sales Expansion?

When discussing your leadership style, emphasize your focus on coaching and empowering your team. Mention how you foster collaboration, set clear goals, and maintain open communication. Share specific examples, highlighting how these methods have led to team success.

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What strategies would you implement to drive revenue growth?

Outline specific strategies such as developing tailored approaches for customer engagement, leveraging data analytics to identify new opportunities, and creating repeatable processes that enhance client relationships. Discuss how you would implement these strategies while measuring their effectiveness.

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How do you approach building a high-performing sales team?

Detail your approach to hiring, training, and mentoring team members. Discuss the importance of aligning team goals with company objectives and share how you foster a culture of accountability and recognition to maintain high performance.

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Can you give an example of a successful sales strategy you've developed in the past?

Prepare a well-organized story that includes the problem, your actionable solution, and the positive outcomes. Highlight specific metrics that demonstrate your success in driving revenue and improving client satisfaction.

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How do you measure the success of your team?

Discuss the key performance indicators (KPIs) you would track, such as revenue growth, customer retention rates, and individual performance metrics. Emphasize the importance of regular reviews and feedback sessions to align team efforts with organizational goals.

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What methods do you use to create an effective customer journey?

Talk about your strategies for mapping the customer journey, incorporating feedback from Customer Success teams, and adjusting processes based on client interactions. Highlight how a positive journey can lead to higher retention and upsell opportunities.

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How do you handle underperforming team members?

It's crucial to show empathy and understanding. Discuss your approach in identifying the root causes of underperformance and how you implement support strategies, including training and enhanced communication, to help them improve.

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What cross-functional collaborations have you led in your previous roles?

Illustrate your experience collaborating with teams like Customer Success, Marketing, or Product Development. Share examples of how such partnerships have led to successful outcomes, enhancing customer satisfaction and driving revenue.

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How do you keep up with industry trends in SaaS sales?

Share how you follow industry publications, attend relevant conferences, and leverage professional networks to stay informed about trends and best practices. Discuss how you incorporate this knowledge into your team strategies.

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Why do you see yourself as a fit for the Manager, Sales Expansion role at Deel?

Craft your response by aligning your skills, experiences, and values with Deel's mission and culture. Emphasize your excitement about contributing to a diverse, global team and how your previous successes make you well-suited to drive revenue and client satisfaction.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 3, 2025

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