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Customer Service Representative - FULLY REMOTE image - Rise Careers
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Customer Service Representative - FULLY REMOTE

We are committed to exceeding our customer's expectations by providing quality customer support. As a member of our team, you will be joining a hard-working group that is serious about providing exceptional service! We are looking for individuals who are dedicated, energetic and have a passion for providing outstanding customer service. Come join our winning team where we have all the right answers!


What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. We offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement


Responsibilities
  • Answer inbound calls as well as assist customers who have specific requests/inquiries.
  • Capturing information and entering data into a computer in a timely manner.
  • Operate our customer service database and read relevant call-handling instructions.
  • Relay messages and route calls to the appropriate resources.
  • Follow up on the calls of the client with clerical duties as well as liaising with other departments.
  • Dedicate your work time to providing personalized customer service at the highest level.


Skills/Knowledge:
  • Previous call center experience preferred.
  • Previous customer service experience.
  • Utilities customer service experience preferred.
  • Medical office setting customer service experience preferred.


$25.55 - $28.40 an hour
Requirements:
• Education:
• High School Diploma or GED Equivalent.
• Ability to pass a criminal background check.
• Competencies:
• Reliable internet connection and attendance.
• Pleasant and friendly mannerisms, with a sound knowledge of telephone etiquette.
• Basic computer navigation skills.
• Quick and correct typing - ability to create grammatically correct responses without spelling errors.
• Positive attitude and a passion for learning.

Average salary estimate

$56108 / YEARLY (est.)
min
max
$53144K
$59072K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Datadog Hybrid Merrillville, IN
Posted 10 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Seeking a bright and energetic entry-level secretary to provide vital clerical support in our fast-paced office environment in Merrillville, IN.

MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 22, 2025

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