Director, Corporate Reputation and Communications

Avoq is seeking a Director to lead account teams and manage direct day-to-day client interaction on a portfolio of Reputation accounts, including oversight, development and execution of comprehensive, strategic plans for outreach, earned media and/or paid media.

WHO YOU ARE

• A strategist that can quickly analyze an issue, and mobilize a team around creative solutions
• Innately curious and motivated by providing innovative solutions to develop campaigns within the context of an ever-evolving political, corporate and media landscape
• Able to provide direct leadership on media outreach, audience development and campaign optimization
• Able to build strong relationships and establish clear lines of communication with senior internal team members, strategic partners, vendors and client teams alike
• An entrepreneur at heart and takes pride in delivering exceptional work products and client solutions
• Excited to work on a diverse variety of projects which draw on an array of skills
• Encouraged by and embraces a culture based on teamwork, collaboration, and intellectual curiosity

WHAT YOU’LL DO

• Serve as the account lead for a portfolio of clients across a range of sectors and issues directing day-to-day message strategy, crisis and executive communications

• Assist team to develop proactive reputation management campaign strategies to maintain, protect or reimagine brand reputation through a long-term narrative
• Act as strategic communications partner leading message strategy, crisis and executive communications for clients
• Help drive the implementation of issues management strategies that anticipate potential reputational challenges, outlining reactive and/or proactive issues management or crisis communication plans to mitigate or minimize reputational impact.
• Successfully integrate market research, insights and audience targeting tools and services into new business opportunities
• Oversee all campaign and account activity and deliverables for senior management
• Facilitate the training and development of all team members
• Advise clients through account development and growth
• Direct and manage the daily workflow and final product for proposal development, client campaigns, campaign activation and maintenance, regular reporting and budgeting, and ongoing status updates
• Review client deliverables for quality, ensuring that recommendations and work product are sound and viable
• Manage, mentor, and cultivate junior staff to deliver high quality work products and foster professional development
• Aid in new business generation, and serve as the lead project manager on proposals and pitches overseeing deadlines and approval process with Managing Partners Managing Directors, Senior Directors and Directors
• Assume accountability and ownership of campaign execution for assigned client accounts in support of the primary business developer

YOUR EXPERIENCE

As a qualified candidate, you have experience in all areas below:

• Quickly understand and analyze complex client challenges
• Serving as the trusted advisor to clients through account development and growth
• Clearly communicate strategies and tactics using compelling written and visual materials
• Track record of managing teams, time-sensitive workplans and budgets in a highly organized and efficient fashion
• Ability to build trust and relationships with clients and clearly communicate strategies and tactics
• Strong analytical thinking skills, highly collaborative and a data-driven problem solver
• Possess strong time management skills and able to meet simultaneous deadlines and manage multiple projects at once
• Excellent writing, research and presentation skills

As an exceptional candidate, you possess many of the following attributes:

• 7+ years of relevant strategic communications experience focused on reputation campaigns, executive communications and crisis management
• Subject matter expertise in at least one issue area or industry of focus for Avoq, including media and communications, campaign management, real estate and land use, labor, technology, education, energy & environment, health and life sciences, transportation & infrastructure, financial services, or law
• Experience in team and project management and presentation skills
• Understanding of reporting and application of analytics tools, and an eagerness to use in-house research tools to glean valuable campaign insights to ensure we are constantly optimizing 
• Ability to participate in knowledge share sessions to share and learn new strategies for optimizing and enhancing campaign performance

Candidates need not possess every attribute listed above to qualify for a role.  If you identify with this profile but don’t quite meet all of the criteria we strongly encourage you to apply to joining our winning team!

Avōq prides itself on the kind of innovation that is only achieved through inclusive collaboration and equal opportunity.  Maintaining a diverse staff of first-class talent (including those from BIPOC, LGBTQ communities, and others from historically underrepresented groups), and conferring a sense of value and belonging on each team member is central to our mission as expert communicators and advocates. 

The salary range for this role is $120,000 - $155,000

We offer a uniquely rich benefits package to support our team’s quality of life outside of work that includes: 

• 100% Company-paid Medical, Dental and Vision insurance
• Paid parental leave
• 401(k) contributions
• Flexible, hybrid work arrangements
• 12 paid company holidays per year, up to 39 days individual paid time off 
• Winter break: Offices close the last week of the year

Avōq also provides necessary assistance or modifications to the application process for prospective candidates. If you need support, please reach out to Talent@teamavoq.com and include your full name and the accommodation needed to assist you with the application process. Decisions to grant reasonable accommodations are made on a case-by-case basis.