Job details

Sr. Director, Technical Account Management and Customer Engagement

Axon is on a mission to Protect Life with innovative devices and cloud software. They seek a Senior Director to lead Technical Account Management and ensure exceptional support and product adoption among public safety clients.

Skills

Leadership skills
Technical support expertise
Customer relationship management
Communication skills
Problem-solving skills
Strategic thinking

Responsibilities

Lead multiple teams of Technical Account Managers and support engineers
Drive delivery of exceptional technical support
Enhance public safety through effective technology usage
Manage executive customer relationships
Monitor team performance and implement improvements
Facilitate training and knowledge sharing within the team

Education

Bachelor's degree in a relevant field
Master's degree preferred

Benefits

Competitive salary
401k with employer match
Discretionary paid time off
Paid parental leave
Medical, Dental, Vision plans
Fitness Programs
Mental wellness support

To read the complete job description, please click on the ‘Apply’ button

Axon Glassdoor Company Review

4.1

Axon DE&I Review

4.1

CEO of Axon

Rick Smith

Approve of CEO

Average salary estimate

$197086.5 / YEARLY (est.)

min

max

$151605K

$242568K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Performance Bonus

Paid Holidays

By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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