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OverviewNotable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don’t just make software. We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation’s healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set the new standard for innovation in healthcare.As a Strategic Account Executive at Notable, you will own retention and growth strategy, executive relationship management and strategic alignment for our growing list of leading health system partners.The ideal candidate for this role is a leader who can wear many hats, with proven ability to learn quickly and adapt. We’re looking for someone who can not only be the face of Notable to partner C-suite executives, but who can also build and drive excellence across a function.Responsibilities...• Lead relationship cultivation to surface new verticals and growth areas to create more value within existing client base• Participate in Quarterly Business Reviews, Joint Operating Committees, and other meetings with clients’ leadership team to drive strategic alignment, product education, and growth opportunities.• Define and implement stakeholder mapping and account plans that strategically build a network of key contacts and advocates in order to further align to strategic priorities and metrics to drive account growth.• Own the full sales cycle, from identifying opportunities to building relationships with key stakeholders to negotiation and contracting for expansion opportunities with current partners.• Codify account management processes and structures to drive longitudinal relationship management, retention, and growth.• Approach the market with a beginner's mind, bringing iterative feedback back to product and solutions teams in order to continually improve Notable’s ability to drive outsized outcomes for our partners.• Align internally with sales, deployments, marketing, and solutions teams to evolve our product and service.You’re a great fit if you…• Drive to understand clients’ business goals, anticipate future needs and identify solutions• Are a team player with a high level of integrity and desire to assist your tribe - you can be flexible as the organization scales rapidly• Approach challenges with a beginners mind and desire to learn• Have a proven capacity to develop relationships with key stakeholders and optimize enterprise customer accounts, you understand what it means to evangelize your product• Are entrepreneurial, creative, resourceful, self-starter in a fast-paced environment• Are resourceful - might not have all the answers, but you know how to find themRequirements• 6+ years of management consulting, sales, or strategic account management experience at an enterprise level, with leadership a plus• Experience understanding enterprise customer needs and translating them into achievable goals• Experience in SaaS companies in the healthcare industry• Experience owning commercial targets and revenue retention/growth• Impeccable verbal, written communication, presentation and articulation skills with attention to detail• Ability to make thoughtful, actionable recommendations and quickly build consensus with senior-level internal and external stakeholders• Able to travel up to 60%Beware of job scam fraudsters! Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.Compensation Range: $130K - $150K
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What You Should Know About Strategic Account Executive, Notable

Are you ready to make a difference in the healthcare world? At Notable, we’re pioneering intelligent automation to improve the way healthcare systems operate. As the Strategic Account Executive in Las Vegas, NV, your mission will be to foster retention and growth strategies that elevate our partnerships with leading health systems. You won’t just be another cog in the machine; your role will allow you to cultivate relationships with C-suite executives, understand their business goals, and directly contribute to innovative solutions that help alleviate administrative burdens in healthcare. Collaborating with a dynamic team, your responsibilities will span from conducting Quarterly Business Reviews to full-cycle sales management. You’ll dig deep into account management processes, identify growth opportunities, and bring valuable feedback to our product teams. We seek an adaptable leader with a knack for relationship-building and a passion for problem-solving. With at least six years of experience in management consulting, sales, or strategic account management, particularly in the healthcare SaaS space, you will thrive in this role if you approach challenges with curiosity and a beginner’s mindset. At Notable, you’ll find a culture that values integrity, creativity, and teamwork. So, if you’re ready to step into a role that not only elevates your career but also impacts the healthcare landscape, join us at Notable!

Frequently Asked Questions (FAQs) for Strategic Account Executive Role at Notable
What are the key responsibilities of a Strategic Account Executive at Notable?

As a Strategic Account Executive at Notable, you’ll take charge of developing retention and growth strategies, managing executive relationships, and ensuring strategic alignment with our top health system partners. You'll lead relationship-building efforts, participate in crucial meetings, cultivate new verticals for value addition, and define stakeholder maps for effective account management.

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What qualifications are needed to apply for the Strategic Account Executive position at Notable?

To be considered for the Strategic Account Executive position at Notable, applicants should have a minimum of six years in management consulting, sales, or strategic account management at an enterprise level. Experience in the healthcare SaaS industry is highly preferred, along with strong verbal and written communication skills, and a proven ability to manage relationships with key stakeholders.

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How important is experience in the healthcare SaaS industry for a Strategic Account Executive at Notable?

Experience in the healthcare SaaS industry is crucial for a Strategic Account Executive at Notable, as understanding the unique challenges and opportunities within this field allows you to better anticipate client needs, drive innovation, and create tailored solutions that align with strategic priorities for our partners.

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What qualities make someone a great fit for the Strategic Account Executive role at Notable?

A successful Strategic Account Executive at Notable will have a strong drive to understand client business goals, a collaborative spirit, and the ability to flexibly adapt in a rapidly scaling environment. Candidates should be resourceful, entrepreneurial, and possess excellent relationship-building skills that can help evangelize our products effectively.

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What is the compensation range for the Strategic Account Executive role at Notable?

The compensation for the Strategic Account Executive position at Notable ranges between $130K and $150K, reflecting the significance of this role in driving retention and growth strategies within our key health system partnerships.

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Common Interview Questions for Strategic Account Executive
How have you built and maintained relationships with C-suite executives in previous roles?

Discuss specific strategies you used to engage with C-suite executives, such as understanding their business goals, providing valuable insights during meetings, and maintaining ongoing communication to nurture the relationship over time.

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Can you describe a time when you identified a growth opportunity within an existing account?

Provide an example that showcases your analytical skills and strategic thinking. Detail the steps you took to identify the opportunity, how you presented it to the client, and the positive outcomes that followed.

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What strategies do you employ to prepare for a Quarterly Business Review?

Mention your process for gathering data, assessing any changes in the client’s business, creating a structured agenda, and developing insights that will add value to the discussion, always focusing on aligning with the client’s goals.

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How do you approach negotiations with enterprise clients?

Share your negotiation strategy, focusing on understanding the client's needs, advocating for mutual value, and maintaining a collaborative tone to forge win-win outcomes. Highlight any successful negotiations from your past experiences.

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What is your experience with account management processes?

Discuss the methodologies and tools you've employed for effective account management, including relationship tracking, performance metrics, and continuous improvement strategies that led to higher retention and satisfaction rates.

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How do you handle difficult conversations with clients?

Emphasize the importance of empathy, active listening, and clear communication. Share a specific instance where you navigated a difficult conversation to a positive resolution, highlighting your conflict resolution skills.

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How do you ensure that you stay aligned with internal teams while managing accounts?

Explain your approach to collaboration and communication with sales, marketing, and product teams. Share tools or practices you use to facilitate alignment and ensure that all parties are informed and engaged throughout the account management process.

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What innovative solutions have you implemented for clients in your previous roles?

Describe specific innovative projects or solutions you’ve developed to meet client needs. Highlight the results of these solutions and how they propelled the client’s success, showcasing your problem-solving skills.

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How do you track and measure the success of your account management efforts?

Discuss the metrics and KPIs you utilize to assess account health, such as client satisfaction scores, retention rates, and growth percentages. Share how you adapt your strategies based on these insights.

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Why do you believe you would be a great fit for the Strategic Account Executive role at Notable?

Articulate your passion for healthcare innovations, your relevant experience, and your eagerness to contribute to Notable's mission. Highlight any unique skills or perspectives that make you stand out as a candidate.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 8, 2024

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