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VP of Indirect Channel Sales

Job Description

Balsam Hill, a leader in premium artificial Christmas trees and holiday décor, is seeking an accomplished leader to drive our indirect channel efforts and accelerate omnichannel growth through strategic wholesale partnerships and marketplace expansion.

Reporting to the Chief People & Growth Officer, the VP of Indirect Channel Sales will play a pivotal role in developing and executing comprehensive strategies to expand Balsam Hill's market presence through indirect channels. This role will drive strategic initiatives, manage complex relationships across multiple stakeholders, and ensure the successful execution of partnership-driven growth opportunities. While the primary focus will be on the U.S. business, successful candidates will provide mentorship and guidance to the international growth team, offering leadership and insight into international indirect channel growth.

If you’re a visionary leader with a passion for omnichannel innovation and a track record of driving impactful results through indirect sales channels, we want to hear from you. This full-time position is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. Regular travel (~10-20%) to key retail partners and team locations will be required, primarily within the U.S.

What you’ll do:

  • Develop and execute comprehensive indirect channel strategies that align with Balsam Hill’s direct digital and in-store experience and support our omnichannel goals
  • Lead and optimize Balsam Hill's indirect channel business, including:
    • Strategic relationships with national retailers
    • Marketplace partnerships and growth
    • Reverse logistics programs
  • Drive analytical decision-making through:
    • Demand planning and forecasting
    • Supply chain optimization
    • Sales performance analytics
    • Channel profitability analysis
  • Collaborate cross-functionally with:
    • Merchandising teams on product development and assortment strategy
    • Marketing teams on channel-specific programs and brand positioning
    • Operations teams on supply chain and reverse logistics
    • Technology teams on e-commerce and system integrations
    • International business teams on strategies to accelerate indirect international channel growth
  • Lead strategic planning and execution for:
    • Amazon business growth and optimization
    • National account management
  • Lead the team to achieve business outcomes by promoting collaboration and alignment with organizational values; translate company initiatives into a clear vision, aligning team actions with company priorities while fostering performance and professional development

What you bring to the table:

  • 20+ years of progressive retail and account management experience; global experience strongly preferred
  • 10+ years of leadership experience with P&L responsibility
  • Proven track record in omnichannel retail strategy and execution
  • Extensive experience in:
    • Strategic planning and execution
    • Channel strategy development
    • Product marketing and development
    • Amazon marketplace optimization
  • Demonstrated success in managing relationships with major retailers (Target, Costco, Sam’s Club, Lowes, Home Depot, Amazon, Walmart, etc.)
  • Strong background in both traditional retail and eCommerce
  • Experience in multi-channel sales team leadership (direct and indirect); proven ability to recruit and develop high-performing teams
  • Track record of successful cross-functional leadership, relationship building, and stakeholder management
  • Leadership competencies:
    • Strong analytical and data-driven decision-making
    • Executive presence and communication skills
    • Change management and organizational development expertise

Note: the responsibilities and scope of this role are subject to change as business needs evolve.

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

  • Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
  • Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
  • Up to $2,000 annual funding toward HSA accounts
  • Medical, transit, dependent care FSA
  • Infertility coverage offered on all medical plans
  • Generous parental leave program and flexible return options
  • Company-paid life and AD&D insurance
  • Company-paid short and long-term disability insurance
  • 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
  • Employee Assistance Program (EAP) and other mental health and wellness perks
  • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
  • Paid 5-week sabbatical leave after 10 years of employment
  • Annual continuous learning benefit up to $1,000 per person, per fiscal year
  • Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
  • Generous team member merchandise discount
  • Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $229,700 - $287,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

#LI-Hybrid

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$258350 / YEARLY (est.)
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$229700K
$287000K

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What You Should Know About VP of Indirect Channel Sales, Balsam Brands

Balsam Hill, a leading name in premium artificial Christmas trees and holiday décor, is on the lookout for a visionary VP of Indirect Channel Sales to join our dynamic team in Redwood City, CA. This exciting role is your chance to shape our indirect channel efforts and fuel our omnichannel growth through strategic wholesale partnerships and marketplace expansion. As a VP at Balsam Hill, you'll work closely with the Chief People & Growth Officer and play a pivotal role in crafting comprehensive strategies that expand our market presence. Your expertise will help in developing relationships with major retailers, optimizing our marketplace performance, and ensuring seamless operational processes. Enjoy the hybrid work model that lets you balance office collaboration with remote flexibility. Additionally, your insights will guide our international growth team, sharing your wealth of experience in the U.S. market. If you are passionate about integrating innovation with retail strategies and have a track record of driving impactful results, we’d love for you to be part of our journey to create joy together. Are you ready to lead, inspire, and contribute to a culture that values relationship-building and authenticity? Join us at Balsam Hill!

Frequently Asked Questions (FAQs) for VP of Indirect Channel Sales Role at Balsam Brands
What are the responsibilities of the VP of Indirect Channel Sales at Balsam Hill?

The VP of Indirect Channel Sales at Balsam Hill is responsible for developing and executing comprehensive indirect channel strategies aimed at aligning with both digital and in-store experiences to support omnichannel growth. This includes managing relationships with major retailers, driving analytical decision-making through sales performance analytics, and collaborating cross-functionally with teams from merchandising, marketing, operations, and technology.

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What qualifications are required for the VP of Indirect Channel Sales at Balsam Hill?

Candidates aiming for the VP of Indirect Channel Sales at Balsam Hill should have over 20 years of progressive retail and account management experience, with at least 10 years in a leadership role with P&L responsibility. A proven track record in omnichannel retail strategy, strategic planning, and managing relationships with major retailers is essential. Global experience is preferred.

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What is the work environment like for the VP of Indirect Channel Sales at Balsam Hill?

The VP of Indirect Channel Sales at Balsam Hill will work in a hybrid environment, which currently involves in-office work on Monday, Tuesday, and Wednesday. This model allows for convenient collaboration and a balance with remote work flexibility. Regular travel to key retail partners and team locations across the U.S. (approximately 10-20%) will also be part of the role.

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How does the VP of Indirect Channel Sales contribute to international growth at Balsam Hill?

In their role, the VP of Indirect Channel Sales contributes to international growth by offering mentorship and leadership to the international business team. They provide insights into strategies that accelerate indirect international channel growth, leveraging their extensive U.S. market experience to guide global initiatives.

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What kind of team culture can the VP of Indirect Channel Sales expect at Balsam Hill?

At Balsam Hill, the culture is rooted in collaboration, authenticity, and caring for each other. The VP of Indirect Channel Sales can expect to be part of a team that values relationship building and strives for excellence. The company emphasizes professional development, leadership, and creating impactful experiences, both internally for employees and externally for customers.

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Common Interview Questions for VP of Indirect Channel Sales
Can you describe your experience with indirect sales strategies and how you’ve implemented them in previous roles?

In answering this, be sure to outline specific examples of indirect sales strategies you’ve developed or enhanced, highlighting measurable outcomes. Talk about your approach to identifying potential indirect sales channels and how you fostered partnerships with stakeholders to drive growth.

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What key performance indicators do you prioritize when analyzing indirect channel sales?

Prepare to discuss the KPIs that are most relevant to indirect sales, such as sales growth in the channel, relationship depth with partners, and channel profitability. Providing examples of how analyzing these KPIs has informed your strategic decisions can demonstrate your analytical capabilities.

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How have you collaborated with cross-functional teams in your previous roles?

Discuss your approach to collaboration with merchandising, marketing, operations, and technology teams. Providing examples of successful projects where you integrated feedback and objectives from various teams can illustrate your ability to foster cooperation.

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What is your strategy for building and maintaining relationships with major retailers?

Illustrate a strategic approach that includes regular communication, understanding the retailer's goals, and providing value through product support and marketing initiatives. Mention a successful relationship you've built and how it benefited both parties.

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How do you stay updated on the latest trends in omnichannel retail?

Share the methods you use, such as attending industry conferences, participating in webinars, and following industry publications. Discuss how these practices inform your strategies and decisions in driving omnichannel growth.

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What challenges have you faced in your past roles, and how did you overcome them?

Prepare to share a specific challenge related to channel sales or partner management, detailing the steps you took to analyze and address the issue. Emphasize adaptability and the importance of problem-solving skills.

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Can you give an example of a successful channel marketing program you’ve led?

Think of a channel marketing initiative that yielded significant results and describe the planning, execution, and metrics involved in measuring its success. Emphasize how you aligned it with broader business objectives.

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What role does data analysis play in your decision-making process?

Talk about the importance of data-driven decision-making in sales strategies. Provide examples of how data insights have influenced your approach, whether in forecasting demand or optimizing sales performance.

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How do you ensure your team remains aligned with the company’s vision and goals?

Discuss your leadership style, focusing on communication and feedback mechanisms that promote alignment. Share examples of team initiatives that reinforced the company's values and strategies.

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What motivates you as a leader in sales?

Share your passion for inspiring and mentoring teams, the excitement of hitting sales goals, and your dedication to creating a positive work environment. Relate this back to how those motivations align with Balsam Hill’s mission.

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Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy...

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Full-time, hybrid
DATE POSTED
December 18, 2024

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