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Academy Design Manager - Global Corporate and Investment Banking

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!About the Academy:The Academy is Bank of America’s award-winning onboarding, education, and professional development organization. The Academy supports the onboarding, coaching and development of teammates across the enterprise. The mission of the Academy is to equip employees with the skills, knowledge, and resources to succeed in their careers, engrain a client-centric culture, support our brand in the marketplace, and foster career growth and professional development.Job Description:The Academy Design Manager (ADM) typically leads/manages a team accountable for driving employee development, actively participating in strategic initiatives and cross-organizational projects. This role works on multiple priorities at once, including program design, analysis, deliverables, communications and deployment. The ADM demonstrates strategic thinking, tactical planning and project management skills along with the ability to analyze and prioritize multiple projects, influencing and making recommendations with autonomy. This leadership role develops strong partnerships and coordination with both Academy teammates and line of business partners, often including matrixed, senior-level stakeholder engagement.Responsibilities:This The Academy Design Manager (ADM) will support the Global Corporate and Investment Banking organization by developing and maintaining Academy programs. The Academy Design Manager is an accomplished leader responsible for delivering business solutions and high-impact process improvements that support associate development priorities. This leader combines strategic thinking and tactical planning to manage initiatives that deliver transformative results that impact the business.This role is responsible for mitigating risks while managing the execution of high-visibility, complex initiatives and requires competency in working on multiple priorities at the same time, including design, build, communications, deployment, and continuous improvements. This individual may lead end-to-end project or program management activities as well as cross-functional work groups to champion change. They must also excel in achieving success through leading and influencing business stakeholders by leveraging their ability to cultivate strong partnerships with both Academy teammates and senior-level line of business partners.Required Qualifications:• 3+ years of experience within or supporting Global Corporate and Investment Banking.• Minimum of 5 years experience in a training development and content design role.• Excellent interpersonal and relationship management skills to build and maintain credibility and influence with teammates and stakeholders across a complex matrix environment.• Able to aggregate multiple sources of information and details to communicate a high-level story quickly, succinctly, and effectively.• Strong organizational skills with ability to prioritize work, manage complexity and deliver solutions on tight deadlines.• Strong written, oral, and active listening communication skills, including ability to drive consensus among partners.• Solutions focused, positive and resilient with the ability to overcome obstacles and challenges and remain agile to changing business needs and priorities.• Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed.• Proficiency in day-to-day risk identification and mitigation, and ability to communicate and reinforce the bank’s risk culture.Desired Qualifications:• Demonstrated experience within Global Corporate & Investment Banking, Global Markets and/or Global Research.• Previous experience in building and maintaining learning programs.• Instructional design experience and ability to create innovative learning solutions using various modalities.Skills:• Learning Design and Development• Organizational Effectiveness• Program Management• Relationship Building• Talent Development• Executive Presence• Inclusive Leadership• Process Management• Process Simplification• Stakeholder Management• Budgeting• Coaching• Drives Engagement• Performance Management• Process DesignShift:1st shift (United States of America)Hours Per Week:40
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What You Should Know About Academy Design Manager - Global Corporate and Investment Banking, Bank of America

At Bank of America, we believe in making financial lives better through connections. We’re dedicated to providing a workplace that supports diverse talent while focusing on health, wellness, and career development. We’re looking for an Academy Design Manager in Dallas, TX to join our award-winning Academy team, which plays a vital role in onboarding, coaching, and developing teammates. As the Academy Design Manager, you'll lead a team that drives employee development initiatives across the Global Corporate and Investment Banking division. Your work will involve strategic planning, project management, and collaboration with various stakeholders. You will design impactful programs that foster a client-centric culture and drive professional growth, all while managing multiple priorities. You’ll be instrumental in implementing high-visibility initiatives that bring transformative results for our employees. Your ability to think critically, lead inclusively, and communicate effectively will be key in this role. At Bank of America, you won’t just have a job; you’ll have a chance to build a meaningful career while making a difference in our communities. So if you are passionate about driving change and talent development, we’d love to hear from you and discuss how you can contribute to our mission!

Frequently Asked Questions (FAQs) for Academy Design Manager - Global Corporate and Investment Banking Role at Bank of America
What are the main responsibilities of the Academy Design Manager at Bank of America?

The Academy Design Manager at Bank of America is responsible for leading employee development initiatives by managing multiple programs within the Global Corporate and Investment Banking sector. They focus on training design, project management, and stakeholder engagement to deliver high-impact solutions that enhance employee skills and support business goals.

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What qualifications do I need to apply for the Academy Design Manager position at Bank of America?

To apply for the Academy Design Manager role at Bank of America, you need at least 5 years of experience in training development and content design, plus 3 years of experience in Global Corporate and Investment Banking. Strong interpersonal and communication skills, alongside project management expertise, are essential to succeed in this position.

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How does the Academy at Bank of America contribute to employee growth?

The Academy at Bank of America is dedicated to supporting employee growth through comprehensive onboarding, education, and professional development programs. As part of their strategy, the Academy Design Manager oversees the creation and maintenance of programs that equip employees with essential skills, fostering growth and success throughout their careers.

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What skills are essential for success as an Academy Design Manager at Bank of America?

Successful Academy Design Managers at Bank of America should possess strong organizational skills, effective communication abilities, and a talent for relationship-building. Additionally, skills in program management, instructional design, and problem-solving are critical for driving impactful learning initiatives.

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What does a day in the life of an Academy Design Manager at Bank of America look like?

A typical day for an Academy Design Manager at Bank of America involves overseeing the development and deployment of training programs, collaborating with team members and stakeholders, managing multiple projects, and continuously assessing the effectiveness of educational initiatives to ensure they align with the needs of the organization.

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Common Interview Questions for Academy Design Manager - Global Corporate and Investment Banking
How do you prioritize projects as an Academy Design Manager?

When asked how to prioritize projects, emphasize your ability to assess business impact and stakeholder needs. Provide examples of successful prioritization strategies you’ve used in previous roles, showcasing how you balance immediacy with long-term goals.

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Can you discuss a time when you successfully led a complex training initiative?

When answering this question, highlight a specific instance where you designed and delivered a complex training program. Discuss your approach to planning, execution, and evaluation, emphasizing leadership and stakeholder engagement to showcase your capabilities.

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What strategies do you use for effective stakeholder management?

Discuss your strategies for building relationships and engaging stakeholders efficiently. Providing concrete examples of how you've successfully managed different stakeholders in past projects will demonstrate your communication and diplomacy skills.

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How do you ensure that your training programs are aligned with business objectives?

Explain your process for aligning training programs with business goals. Emphasize collaboration with business leaders and using data to assess needs, making sure your initiatives are relevant and measurable.

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Describe your experience with instructional design and technology in training.

When discussing your experience with instructional design, mention specific tools or technologies you’ve used and how they enhanced learning outcomes. Illustrate your ability to create engaging, effective training materials suited for diverse learning preferences.

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How do you measure the success of a training program?

Share the metrics or evaluation methods you’ve previously employed to measure training success. Discussing the importance of feedback, engagement, and behavioral changes shows your commitment to continuous improvement in your programs.

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What steps do you take to create an inclusive learning environment?

Talk about your strategies for fostering inclusivity, such as adapting content to cater to different learning styles and incorporating diverse perspectives. Examples of prior successes will illustrate your commitment to creating a welcoming educational setting.

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How do you stay current with trends in employee development and training?

Discuss your methods for staying informed about industry trends, such as attending workshops, participating in networking groups, or following relevant publications. Demonstrating a proactive approach to professional development shows your dedication to your role.

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What challenges have you faced in previous training initiatives, and how did you overcome them?

Reflect on a challenging situation and focus on the resolution, outlining the obstacles encountered, your strategic response, and the ultimate success of the initiative. This demonstrates your problem-solving skills and resilience.

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Why do you want to work as an Academy Design Manager at Bank of America?

When answering this question, align your values and career goals with Bank of America's mission. Emphasizing your enthusiasm for employee development and the opportunity to contribute to a leading organization will leave a positive impression.

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Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk ma...

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Full-time, on-site
DATE POSTED
December 21, 2024

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