Adaptive Behavior Support (ABS) Services Coordinator

Join CASL as an Adaptive Behavior Support (ABS) Services Coordinator and Make a Difference 

Are you passionate about making a difference in the lives of individuals with autism and developmental disabilities? Do you thrive in a dynamic, collaborative environment that values inclusivity and transformation? Join us at the Chinese American Service League (CASL) as our new Adaptive Behavior Support (ABS) Services Coordinator and help shape the future of behavioral health services! 

Your Mission: 

The Adaptive Behavioral Support (ABS) Services Coordinator plays a pivotal role in leading the development and operation of CASL’s innovative ABS Services team, providing critical therapy to children and adults with Autism Spectrum Disorder (ASD) and intellectual or developmental disabilities. This leadership position is responsible for designing and executing individualized and group therapy sessions that target behavioral needs, functional development, and social-emotional growth. The ABS Coordinator will oversee and support a multi-disciplinary team, including Mental Health Clinicians and Occupational Therapy Assistants, while offering education and guidance to caregivers to promote well-being in the home environment. Reporting to the Director of Clinical Services, the Coordinator will also drive grant compliance and spearhead community outreach efforts, expanding CASL’s impact on underserved populations and ensuring that ABS programs align with the highest standards of care and regulatory requirements.   

About CASL: 

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development. 

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.  

To hear about: 

CASL's history, watch here 

CASL's future, watch here 

Your Impact: 

As an Adaptive Behavior Support (ABS) Services Coordinator you will: 

Key Responsibilities: 

• Collaborate closely with the Director of Clinical Services, conduct Behavior Assessment and Treatment Planning (BATP), focusing on assessing the individual’s current maladaptive or disruptive behaviors, functional skills, skills deficits, skill acquisition and maintenance of skills, and developing or updating individualized treatment goals; work independently once the ABS Developmental Clinician credential is obtained.   
• Collaborate with multi-disciplinary teams multidisciplinary team within the Department of Behavioral Health and Clinical Services (BHCS) and with external providers to improve the assessment and treatment planning to maximize the potential impacts of interventions per individual’s needs, developmental stages, and strengths.  Impact will be measured through client progress evaluations. 
• Conduct assessments including administering, scoring, and interpreting assessment; interviewing with the individual’s caregiver(s); doing non-face-to-face analysis of treatment history; and discussing findings and recommendations with the individual and their parent or guardian (or other caregiver), as appropriate. 
• Discuss and review the BATP with the individual and the individual’s parent or guardian and ensure all are signed.   
• Lead ABS therapy sessions, such as DIRFloortime®, an evidence-based intervention, or other evidence-based therapy sessions for children and adults with a diagnosis of Autism Spectrum Disorder (ASD) and/or intellectual/developmental disorders, per individualized treatment plans.   
• Utilize ABS principles to facilitate social, emotional, and intellectual capacities rather than focusing exclusively on skills and isolated behaviors.   
• Understand and incorporate an individual’s developmental journey in the intervention.   
• Create a supportive and engaging therapeutic environment, harnessing the key affective (emotional) aspect of these relationships to promote development. Measure success through client engagement and developmental milestones. 
• Provide education and guidance to parents/caregivers/guardians on implementing ABS strategies at home. 
• Provide caregiver education to implement ABS strategies at home, focusing on consistent routines, skill development, and emotional regulation. Progress will be evaluated based on follow-up reports from caregivers. 
• Collaborate with caregivers to establish consistent routines and expectations. 
• Receive regular clinical supervision from the Director of Clinical Services or other designated supervisors to ensure adherence to clinical standards. Provide therapeutic services within the scope of clinical licenses. 
• Provide other clinical/therapeutic services to individuals and families within the scope of the clinical license(s).  

• Supervise staff by evaluating, assigning cases, and creating schedules. Provide constructive feedback and ensure staff are meeting program goals and performance expectations. Staff performance will be measured by client outcomes and adherence to clinical standards. 
• Develop relationships with service departments to ensure comprehensive case management for clients, collaborating on multidisciplinary treatment plans. Monitor effectiveness through client outcomes and service utilization. 
• Evaluate treatment options and create comprehensive service plans for clients to address their identified needs and goals, and/or collaborate with other clinical or medical professionals as required.  
• Provide feedback and contribute ideas to the Development and Marketing team on conducting ABS Services Program media campaign, outreach, and revamping agency and ABS Services Program specific webpage following the guidelines of the grant(s) or contract(s) and track engagement metrics to evaluate the campaign's success. 
• Provide clinical supervision and training for staff, ensuring continuous professional development and clinical growth. Evaluate staff progress through regular supervision reports and professional development milestones. 
• Work closely with individual or caregiver and Electronic Health Record Systems Specialist in obtaining prior authorization if needed.   

• Ensure accurate documentation of therapy sessions, treatment plans, and client progress in a timely manner, adhering to clinical and administrative standards. Compliance will be monitored through periodic audits of clinical records. 
• Maintain clear and concise progress notes and reports. 
• Contribute to the development and implementation of individualized treatment plans. 
• Develop ABS policy and procedures in collaboration with the Director of Clinical Services, ensuring alignment with existing BHCS protocols. Regular policy reviews will be conducted to ensure compliance with state and federal guidelines. 
• Prepare and provide regular program reports, documenting outcome indicators to the Associate Director who will report to management, board members, and funders. Success will be measured by the accuracy and timeliness of report submissions.  
• Assist the Director of Clinical Services on a grant proposal and reporting on related Caregiver Support Services Program; attend meetings along with the Associate Director with potential and current funders if needed.  
• Collaborate with the Director of Clinical Services in preparing ABS Services Program budgets, and career path development for supervised staff within the ABS Services Program 
• Provide weekly individual/group clinical supervision to staff for delivery of ABS services and clinical services to individuals and families within the scope of the clinical license.  
• Ensure compliance is met by the ABS team for the path of becoming an ABS provider.   
• Develop and run parent education groups and other evidence-based programming.  
• Develop and maintain relationships with community partners to connect clients with additional services/programs as required.  
• Conduct community outreach to increase awareness of behavioral health services, ensuring CASL’s services reach underserved communities. Measure success through outreach engagement and service utilization metrics. 
• Maintain confidentiality of all client records, adhering to CASL policies, HIPAA, and State of Illinois regulations. Monitor compliance through regular data audits. 
• Enter client records and case notes into Salesforce in a timely manner, ensuring accurate and up-to-date documentation to support transparency and data-informed decision-making. 
• Use Salesforce for data management, report generation, and administrative support. Ensure accurate entry of all data and measure performance through data integrity audits. 
• Ensure confidentiality of information is maintained appropriately by following CASL policies/procedures including the State of Illinois regulations. 
• Adhere to policies and procedures in the administration of programs and delivery of services. 
• Maintain clinical license by obtaining sufficient continuing education units, while working towards ABS accreditation with an estimated completion of 2-4 years.   

• Master's degree is required in social work, counseling, marriage and family therapy, speech-language pathology, occupational therapy 
• Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, Licensed Marriage and Family Therapist, Licensed Occupational Therapist, or Licensed Speech-Language Pathologist in the State of Illinois; if a clinical license is not obtained yet, the right candidate shall continue with the path and obtain the clinical license within 6 months of hire  
• Obtain DIRFloortime® Basic Level Certificate within 4 months of hire,  DIRFloortime® Proficiency Level Certificate within 9 months of hire, DIRFloortime® Advance Level Certificate within 12 months of hire; obtain other relevant substitute training as approved by the grant(s) or within the State of IL ABS rules  
• Experience working with children/adults with ASD and other developmental disabilities preferred 

• Bilingual proficiency in spoken and written English and Chinese (Cantonese preferred, Mandarin and/or Toishanese a plus) 
• Skilled in establishing rapport and fostering trust with children, adults, and families from diverse cultural backgrounds. 
• Exceptional interpersonal and communication skills, with the ability to effectively engage, listen, and collaborate with individuals from diverse backgrounds, including clients, families, and multidisciplinary teams. 
• Demonstrated passion for working with culturally, racially diverse, and underserved communities, with a focus on providing equitable and inclusive care. 
• Demonstrated expertise in data management using Salesforce, EHR systems, and other relevant platforms, ensuring timely, accurate and compliant clinical documentation. 
• Basic computer proficiency, including Microsoft 365 (Word, Excel), data entry and web navigation 
• Basic understanding of Salesforce or similar data management systems is a plus. 
• Ability to use Salesforce for data entry, report generation, and assisting with various administrative tasks.   

• Must be able to sit, stand, and walk for extended periods, with occasional lifting or moving of objects weighing up to 20 pounds. 

• Work is performed during the hours of 8:00 am to 7:00 pm in 8-hour shifts, Monday through Friday, and one rotational Saturday a month at minimum  
• Must be flexible and available to work after regular business hours when necessary (e.g., weekends and evening periods) 
• Accessibility to personal vehicle to accommodate home visits, outreach events, and other conferences that arise 
• Delivery of services in the home or community-based settings as needed 

Why Choose CASL: 

Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity. 

Empowerment: Support staff empowerment through skill development and growth opportunities. 

Collaboration: Be part of a workplace that thrives on collaboration and teamwork. 

Transformation: Envision and realize transformative changes in people, processes, and policies. 

Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths. 

Benefits: 

Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs: Medical, Dental, and Vision Coverage; Flexible Spending Account (FSA) & Health Savings Account (HSA); Life Insurance, AD&D Insurance, Disability Insurance; Voluntary Worksite Benefits, Pet Insurance; Employee Assistance Program (EAP).  

Additionally, our holiday schedule includes New Year’s Day, MLK Day, Chinese New Year, Memorial Day, Juneteenth, Independence Day, Labor Day,  Indigenous People’s Day, Thanksgiving, the Day After Thanksgiving, Christmas Day. 

Join Us and Make a Difference: 

Join us at CASL, where together, we create a brighter future for our community. 

Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application. 

At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.