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Fraud Investigator I

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.


With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.


As a Fraud Investigator I position will be the primary person in charge of executing the Fraud Team’s administrative responsibilities. This role involves owning processes for Legal Payment Orders, Warranty Claims, Hold Harmless, Restitution Payments, Month-End Accounting and Reporting, and other duties as assigned. Additionally, you will contribute to safeguarding our organization against fraudulent activities. You will be responsible for conducting low to moderate complexity fraud investigations, reviewing financial transactions and other data sets. This role requires attention to details, analytical skills, and a curiosity to investigate. 



In this role you'll have the opportunity to:
  • Research relevant data sources and specialized materials for Fraud Team’s administrative responsibilities and financial crimes investigations.
  • Undertake basic fraud risk management activities such as risk identification, risk analysis, and risk mitigation and monitoring.
  • Undertake low to moderate complexity fraud investigations using automated, semi-automated, and manual methods.
  • Monitor and detect potential fraud risk threats and escalates to appropriate personnel in accordance with established procedures and standards.
  • Contribute to routine threat intelligence gathering and cataloging observations.
  • Maintain documentation of fraud risks, threats, vulnerabilities, and mitigation activities.
  • Responsible for complying with policies, procedures, security requirements, and government regulations.


Education & Certifications
  • H.S. Diploma: required (an equivalent combination of education and experience may be considered)


Experience
  • 2 or more years of experience in an investment or financial services environment required 



Knowledge, Skills and Abilities
  • Possess excellent written and verbal communication skills. Ability to display a high standard of professionalism when speaking to internal and external customers. 
  • Possess broad knowledge and understanding of financial operations or fraud prevention and detection. 
  • Ability to work under pressure in a deadline-driven environment while ensuring attention to details. Possess strong analytical skills and decision-making abilities. 
  • Knowledge of department policies and procedures. 
  • Knowledge of federal and state regulations related to banking operations and fraud investigation.


Travel
  • 0%


Compensation & Benefits
  • Targeted starting compensation range is based on location and experience: $28.00 - $35.00
  • Incentive and commission compensation may be awarded for eligible roles
  • Comprehensive employee benefits, including medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
  • 401k (up to 4% match with immediate vesting)
  • Tuition reimbursement up to $5,250 annually (minimum service requirement)
  • Read more about these and additional benefits at: Employee Benefits | Banner Bank


Please take time to review Banner Bank's Consent & Privacy notice before applying.


Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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CEO of Banner Bank
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Mark J. Grescovich
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Average salary estimate

$65750 / YEARLY (est.)
min
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$58000K
$73500K

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What You Should Know About Fraud Investigator I, Banner Bank

At Banner Bank in Bothell, Washington, we’re excited to welcome a new member to our team as a Fraud Investigator I! This role is perfect for someone who thrives on detail and enjoys unraveling the complexities of financial transactions. In this position, you’ll manage essential administrative responsibilities within our Fraud Team, focusing on tasks such as Legal Payment Orders, Warranty Claims, and Month-End Accounting. Your mission will be to conduct low to moderate complexity fraud investigations while utilizing various methodologies to identify potential fraud risks. You'll also help us safeguard our community against fraudulent activities by analyzing data and generating insights. If you have a knack for research and a curious mindset, you’ll be diving into data sources to enhance our fraud risk management efforts. Communication skills are key in this role as you’ll collaborate with multiple departments ensuring we maintain compliance with policies and regulations. With more than 130 years of history, Banner Bank is dedicated to community involvement and fostering a workplace of mutual respect and support, where you can truly help make a difference. If you’re eager to step into this rewarding position, we want to hear from you!

Frequently Asked Questions (FAQs) for Fraud Investigator I Role at Banner Bank
What are the main responsibilities of a Fraud Investigator I at Banner Bank?

As a Fraud Investigator I at Banner Bank, you will be the go-to person for handling the Fraud Team’s administrative duties. This includes managing Legal Payment Orders, Warranty Claims, and Month-End Accounting. You will conduct low to moderate complexity fraud investigations, analyze financial transactions, and monitor potential fraud threats. Your role is crucial in supporting our efforts to combat fraud and ensure compliance with all necessary regulations.

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What qualifications are needed for the Fraud Investigator I position at Banner Bank?

To qualify for the Fraud Investigator I position at Banner Bank, you need a high school diploma and at least two years of experience in an investment or financial services environment. Strong analytical skills, attention to detail, and excellent written and verbal communication abilities are essential. Familiarity with financial operations, fraud prevention, and regulations related to banking is also important for success in this role.

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What skills are important for success as a Fraud Investigator I at Banner Bank?

Success in the Fraud Investigator I role at Banner Bank requires a broad understanding of financial operations and fraud detection methods. Strong analytical and decision-making abilities, combined with excellent communication skills, are vital. You'll also need to work well under pressure, maintain attention to detail, and remain compliant with established policies and regulations to effectively contribute to our Fraud Team.

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How does one contribute to fraud prevention as a Fraud Investigator I at Banner Bank?

In the Fraud Investigator I role at Banner Bank, you play a crucial part in fraud prevention by conducting investigations, analyzing data for patterns of suspicious activities, and monitoring potential fraud risks. Your insights will help in identifying, mitigating, and escalating threats, thus contributing significantly to the integrity of our banking operations.

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What does the career path look like for a Fraud Investigator I at Banner Bank?

The career path for a Fraud Investigator I at Banner Bank can lead to more advanced roles in fraud investigation and risk management. As you gain experience and demonstrate your skills, there will be opportunities for career advancement within our organization. Continuous learning and professional development are encouraged, which can further enhance your career trajectory in the financial services industry.

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Common Interview Questions for Fraud Investigator I
Can you describe your experience with fraud investigations?

When asked about your experience with fraud investigations, detail specific instances where you've successfully identified fraudulent activities or managed investigations. Highlight your analytical skills, attention to detail, and any tools or methodologies you used in your previous roles to detect fraud.

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What methods do you use for analyzing financial transactions?

In responding to this question, discuss both automated and manual methods you have employed in your analysis of financial transactions, including software tools, data analysis techniques, and your approach to identifying anomalies.

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How do you stay updated on regulations related to fraud investigation?

To answer this question effectively, explain how you engage in ongoing education—such as training, webinars, literature, and networking with industry professionals—to keep abreast of current laws and regulations that impact fraud investigations.

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What steps do you take when you detect potential fraud?

Detail the processes you follow upon detecting potential fraud, including initial assessments, escalation protocols, documentation practices, and your engagement with other teams or departments as you work to resolve the situation.

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Describe a challenging fraud case you worked on. What was your role?

When discussing a challenging case, provide insights into your specific role, the complexity of the situation, and the methods you applied to investigate and eventually close the case successfully. Focus on your contributions and teamwork throughout the process.

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How do you prioritize multiple fraud investigations?

In response, discuss your approach to prioritization based on factors like urgency, potential financial impact, and regulatory timelines. Mention how you efficiently manage time and resources to ensure thorough investigations.

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What are some key indicators of fraud that you look for?

When tackling this question, share the key indicators you monitor during investigations, such as transaction irregularities, high-risk patterns, and any behavioral cues. Your answer can reflect your analytical mindset.

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Can you provide an example of a successful risk mitigation strategy you've implemented?

In answering this, provide a clear example of a risk mitigation strategy you've employed, emphasizing your analytical process, engagement with stakeholders, and the overall impact of your strategy on reducing fraud risks.

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How do you communicate findings from your investigations to stakeholders?

Communicating findings effectively is key; describe your methods for presenting data and insights to various stakeholders, focusing on clarity, professionalism, and the importance of accurate information in decision-making.

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Why do you want to work as a Fraud Investigator I at Banner Bank?

When responding to this question, express your passion for fraud prevention and how your values align with those of Banner Bank. Illustrate your interest in making a positive impact on the community and contributing to the integrity of its banking operations.

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Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong ...

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Full-time, on-site
DATE POSTED
January 6, 2025

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