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Commercial Loan Documentation Supervisor (Remote - OR, WA, ID & CA)

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.


With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.


As a Commercial Loan Documentation Supervisor with Banner Bank, you will Oversee the day-to-day operations of the Commercial Loan Documentation Team, including the accurate and timely processing of new loan files and audit of closed files. Provide leadership for staff, including coaching and development. Assist Unit Manager in the establishment and the execution of departmental goals.


In this role you will have the opportunity to:
  • Oversee day-to-day operations and loan documentation function aiming to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people, processes, and technology. Provides leadership, coaching, mentoring, and development to team members, assisting in the resolution of commercial loan documentation issues. Act as a point of contact between Commercial Loan Operations team members and Commercial Banking Centers, modeling professional communication and high service standards.
  • Responsible for interpreting and explaining complex regulatory requirements and Bank policies and procedures to team members and business lines in a professional manner. Ensure team members maintain a current understanding of day-to-day work procedures.
  • Maintain an in-depth knowledge of the Bank's Commercial and Commercial Real Estate loan products, services, and processes.
  • Oversee pipeline review and documentation request distribution. Responsible for providing timely communication to support staff, underwriters, and business lines. Acts as an escalation point for team members to resolve documentation related issues. Collaborate with Unit Manager on development/monitoring of production metrics.
  • Partner with the Unit Manager in the development, implementation, and monitoring of Loan Operations procedures to ensure quality control, exceptional performance standards, and high regulatory and compliance ratings. Assist in the development and maintenance of the department’s standard operating procedures and process guides.
  • Responsible for the integrity of loan documentation. Lead multi-process work teams responsible for the documentation and quality control of commercial and commercial real estate loan documents, including but not limited to, utilizing loan origination systems, LaserPro, and OnBase within internal guidelines and regulatory requirements to ensure that loan documents are processed accurately and within established service level agreements and guidelines.
  • Responsible for participating in required training on pertinent compliance laws and regulations as required by the Bank.
  • Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.


Education & Certifications
  • Associate's degree: Related field required (an equivalent combination of education and experience may be considered)


Experience
  • 4 or more years of experience in commercial and commercial real estate loan documentation and administration including experience with complex loans required
  • 2 or more years of experience leading a project, process or team required


Knowledge, Skills and Abilities
  • Advanced knowledge of commercial, commercial real estate, SBA 7a and 504 loan documentation. A solid understanding of bank regulatory compliance issues, and all areas of Commercial and/or Commercial Real Estate lending servicing policy and procedures. Extensive understanding of title, escrow, and general documentation flow and functions.
  • Ability to lead in a deadline-driven environment with frequent changes in priorities and an unwavering emphasis on customer service, teamwork, and quality/ accuracy. Ability to monitor and realign workflow to ensure all servicing functions are performed in accordance to the established Service Level Agreements and meet customer expectations.
  • Advanced knowledge of federal and state laws and regulations relating to loan documentation.
  • Extensive experience fostering effective relationships with both frontline team members and various business units to support the organization and team's success.
  • Proficient in Word, Excel, and Outlook. Advanced knowledge of LaserPro loan processing software. Knowledge regarding collateral perfection and relative to Uniform Commercial Code (UCC) collateral, real estate, titled vehicles, marine vessels, agriculture, and aircraft security. Experience in working and managing queues within a loan origination workflow preferred.
  • Possess excellent written and verbal skills with the ability to communicate professionally and effectively. Ability to lead, coach, and mentor a team. Possess strong organizational skills, and the ability to multi-task with strong attention to detail.


Travel
  • 10%


Compensation & Benefits
  • Targeted starting salary range (based on experience): $73,000-$115,00
  • Incentive and commission compensation may be awarded for eligible roles
  • Comprehensive employee benefits, including medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
  • Get more information at: Employee Benefits | Banner Bank


Please take time to review Banner Bank's Consent & Privacy notice before applying.


Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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CEO of Banner Bank
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Mark J. Grescovich
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Average salary estimate

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$73000K
$115000K

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What You Should Know About Commercial Loan Documentation Supervisor (Remote - OR, WA, ID & CA), Banner Bank

At Banner Bank, we pride ourselves on our commitment to service, community, and our incredible employees. As a Commercial Loan Documentation Supervisor, you’ll play a pivotal role in overseeing the operations of our Commercial Loan Documentation Team, ensuring that new loan files are processed accurately and efficiently. You will not only manage daily tasks but also coach and develop your team to achieve their best. Working remotely from Oregon, Washington, Idaho, or California, you’ll be at the forefront of enhancing client service and upholding regulatory compliance standards. With over 130 years of serving customers, our focus on employee growth and community makes us one of the Best 100 Banks in America, as recognized by Forbes. Your day-to-day will include interpreting complex regulations to assist your team and ensuring everyone is up-to-date on procedures. Additionally, you will oversee loan documentation integrity and resolve any issues that arise, all while monitoring production metrics alongside the Unit Manager. Your expertise in commercial loan products and regulatory compliance will guide your leadership approach. As part of a team dedicated to providing exceptional banking services, you’ll enjoy a culture rooted in support and excellence. If you’re looking for a fulfilling opportunity where your leadership skills can shine and your influence matters, consider joining us at Banner Bank!

Frequently Asked Questions (FAQs) for Commercial Loan Documentation Supervisor (Remote - OR, WA, ID & CA) Role at Banner Bank
What are the main responsibilities of a Commercial Loan Documentation Supervisor at Banner Bank?

As a Commercial Loan Documentation Supervisor at Banner Bank, your main responsibilities include overseeing the operations of the loan documentation team, ensuring timely and accurate processing of loan files, and providing coaching and development for team members. You'll act as a vital communication link with the Commercial Banking Centers, interpret regulatory requirements, and maintain the integrity of loan documentation processes.

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What qualifications are required for the Commercial Loan Documentation Supervisor position at Banner Bank?

To qualify for the Commercial Loan Documentation Supervisor position at Banner Bank, candidates should possess an Associate's degree in a related field, or an equivalent combination of education and experience. Additionally, at least 4 years of experience in commercial and commercial real estate loan documentation and 2 years in a leadership role are required, along with a solid understanding of regulatory compliance and loan servicing policies.

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What skills are essential for success as a Commercial Loan Documentation Supervisor at Banner Bank?

Essential skills for success as a Commercial Loan Documentation Supervisor at Banner Bank include advanced knowledge of commercial loan documentation, a strong grasp of regulatory compliance, excellent communication skills, and the ability to lead a team effectively. Proficiency in loan processing software such as LaserPro and strong organizational skills are also critical to maintain quality and accuracy in loan documentation.

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How does Banner Bank support the professional development of its employees in the Commercial Loan Documentation Supervisor role?

Banner Bank is dedicated to fostering employee growth, offering resources for training and development. As a Commercial Loan Documentation Supervisor, you will benefit from continuous learning opportunities, mentoring, and access to the expertise of experienced colleagues to help you succeed and advance your career within the organization.

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What is the work environment like for a Commercial Loan Documentation Supervisor at Banner Bank?

The work environment for a Commercial Loan Documentation Supervisor at Banner Bank is supportive and collaborative. With a focus on remote work, you’ll have the flexibility to manage your responsibilities while also being part of a team committed to excellence in loan documentation. The culture emphasizes community involvement, employee volunteerism, and a commitment to high service standards.

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Common Interview Questions for Commercial Loan Documentation Supervisor (Remote - OR, WA, ID & CA)
Can you describe your experience with commercial loan documentation?

In answering this question, detail your previous roles that involved commercial loan documentation. Discuss specific types of loans you have worked on, the processes you utilized, and any compliance challenges you navigated. Highlight your understanding of documentation systems and how you ensured accuracy and completeness in loan files.

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How do you stay updated on regulatory changes in loan documentation?

Explain your approach to monitoring regulatory changes by mentioning sources such as industry newsletters, training sessions, and networking with professionals in the field. Highlight any specific examples where you adapted processes based on new regulations to ensure compliance within your team.

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Describe a challenging situation you faced while leading a team in loan documentation.

Share a significant challenge you encountered, focusing on your approach to resolve it. Include insights into your leadership techniques, communication with your team, and the final outcome. This shows your problem-solving abilities and leadership capabilities.

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How do you prioritize tasks in a high-pressure environment?

Provide an example of how you manage your workload in a fast-paced setting. Discuss your strategies for prioritizing tasks, delegating responsibilities, and ensuring that your team meets deadlines while maintaining quality. Showcase your organizational skills and ability to adapt.

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What leadership style do you adopt when mentoring team members?

Discuss your leadership style, whether it’s collaborative, transformational, or another type, and provide examples of how it has been effective in mentoring your team members. Emphasize the importance of communication and support in your approach.

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How would you handle a disagreement between team members regarding loan documentation processes?

Discuss your conflict resolution strategies, emphasizing the importance of open communication, active listening, and finding common ground. Provide a past example if applicable, where you successfully resolved a disagreement while maintaining team cohesion.

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What tools or software have you used for managing loan documentation?

Mention specific tools such as LaserPro, OnBase, or other loan processing software you have experience with. Discuss how you utilized these tools to improve productivity and quality in loan documentation processes.

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How do you ensure compliance while processing loan documents?

Explain your process for ensuring compliance, including conducting regular training, revising procedures as needed, and monitoring team performance. Share examples of how you have successfully implemented compliance measures in your past roles.

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Describe how you would develop a standard operating procedure for a new loan product.

Outline the steps you would take to gather information, collaborate with relevant stakeholders, and draft the standard operating procedure. Highlight your attention to detail and commitment to quality, ensuring all aspects are covered comprehensively.

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What motivates you in a supervisory role for loan documentation?

Discuss your passion for team development and the satisfaction you gain from helping colleagues succeed. Mention your dedication to achieving high-quality loan documentation and how this contributes to the overall success of the bank.

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Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong ...

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Full-time, remote
DATE POSTED
January 2, 2025

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