Manager, Recruiting Operations

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are seeking a dynamic and detail-oriented Recruiting Operations Manager to oversee and optimize our talent acquisition processes. This pivotal role will focus on streamlining recruitment workflows, managing data and systems, and enhancing the overall efficiency and effectiveness of our recruiting team. If you are passionate about operational excellence and have a knack for enabling teams to deliver exceptional results, we want to hear from you!

What You’ll Do:

• Program Management: Lead cross-functional projects, partnering closely with Program Managers, Hiring Teams and Recruiting Leaders to positively impact the wider Talent team and everyone involved in hiring and onboarding new employees

• Recruitment Process Optimization: Design, implement, and refine scalable recruiting processes to ensure operational efficiency.

• Recruiting Coordination Leadership: Lead a team of Recruiting Coordinators and enable the function to perform coordination activities across the Talent Acquisition experience with the highest standards in close collaboration with hiring teams and cross functional stakeholders

• Talent Acquisition Technology Management: Oversee and modernize recruitment systems (e.g., Applicant Tracking Systems, assessment tools) to enable BetterUp to execute a world class technology-forward recruiting and assessment process. Ensure proper utilization, integrations, and training for the team.

• Reporting & Analytics: Design and maintain dashboards to track key recruiting metrics, provide insights, and support data-driven decision-making.

• Compliance & Documentation: Ensure adherence to local, regional, and global employment regulations and maintain accurate documentation.

• Vendor Management: Proactively manage the vendors and partners in the coordination space to maximize results and extend the impact of the function

If you have some or all of the following, please apply:

• 7+ years of experience in Talent Acquisition

• 3+ years of experience leading a recruiting operations team in a shared service model or Center of Excellence environment, including responsibility for TA tooling, processes and reporting

• 3+ years of experience designing and leading cross-functional programmatic efforts in the TA or HR space

• 3+ years of experience in a growth stage start up, building recruiting operations capabilities including tooling, processes and reporting infrastructure.

• Expert knowledge of Applicant Tracking Systems (Ashby preferred) including the latest AI and leading edge recruiting and assessment tools

• A passion and skill for leading, coaching and developing team members

• Process driven with strong habits and a passion for efficiency improvement

• Proven track record of building and supporting high growth, high performing talent teams

• A passion for finding solutions, creating efficiencies, optimizing systems and making things happen

• Great follow through and ownership of tasks

• A growth mindset and natural curiosity

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental, and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $150,000 – $259,000.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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