Banquet Houseperson - The Hay-Adams

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.

Position Summary:

Perform all physical set-ups, breakdowns, food delivery, clean ups of and to all the function rooms as needed.Care, maintenance and organization of Banquet equipment and function rooms and storage areas; to include maintenance and organization of equipment. Support of service staff, before, during and after dinner.

Specific Responsibilities:

·         The Hay Adams Handbook, the Departmental Standard Operating Manual and our policies and procedures are part of this Job Description.

·         Reports to Manager’s office to pick up Banquet event order and House-man worksheet and or any verbal instructions from Banquet Manager.

·         Keep up to date with the schedule.

·         Ensure daily cleaning of banquet office / pantry including floors, sinks, countertops, refrigerator, coffee machine, shelves; empty trash to main trash-collection at the security entrance, dirty dishes, glasses, etc. to stewarding.

·         Check function rooms daily for cleanliness, including floors, shelves, sinks, countertops etc.

·         Ensure that all dirty banquet linen is taken to laundry

·         Set and refresh water for meetings.

·         Responsible for ensuring stocking of all banquet supplies, especially in the banquet office.

·         Ensure that all cabinets and refrigerators in function rooms are clean, organized and stocked on a weekly basis.

·         Organize and stock supplies in storeroom on a weekly basis; make sure that all equipment is properly stored daily.

·         Assist in coordination of food service timing.

·         Run all banquet food to function rooms.

·         Assist banquet waiters in back of functions.

·         Responsible for checking / refreshing water for meetings.

·         Responsible for keeping floor landings / stairways clean.

·         Responsible for cleanliness and organization of 8th floor storage area.

·         Ensure proper set-up of function rooms as required by BEO including all equipment required. And break-down after functions.

·         Ensure proper table sets according to established standards.

·         Clean all spills and breakage immediately and maintain floor areas to ensure they are clean and dry.

·         Report any damaged or worn items in the banquets-department to the responsible Banquet Manager.

·         Report to a Manager after completion of task, the same applies for breaks and any kind absence from assigned working areas.

·         Close the department according to standard: responsible that all space used by banquets (to include the hall-, and stairway) is clean, that all furniture is in place, all lights are switched off, all food & dirty dishes are delivered to the kitchen and that all function rooms are locked.

·         As well as for any set-ups for functions, beginning the following morning before 10am. All Farm tables are wiped down and ready for next use.

·         Perform any additional duties as assigned.

Position Requirements:

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard.  The requirements listed below are representative of the knowledge, skill and/or ability required.

Supervisory Responsibilities

No supervisory responsibilities.

Education and Experience

High school diploma or general education degree preferred; three to six months related experience and/or training; or equivalent combination of education and experience. Knowledge of English.

Language Skills

Must be able to understand, read, and communicate in English.

Knowledge, Skills & Abilities

Must be able to read and understand a Banquets event order. Ability to write simple information.

General knowledge of the workings of the Banquets department and kitchen; knowledge of table settings and meeting set-ups; knowledge of AV equipment and set-up.

Ability to present information to superiors and other employees.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to add and subtract two-digit numbers and to multiply and divide. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to sit, kneel, crouch or crawl; and taste or smell. The employee must regularly lift and or/ or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Standards of Conduct:

The high ethical standards of The Hay-Adams must be upheld by all members of the company.  The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations,   etc., stated in the employee handbook and manuals are inviolable.  We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.

The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled