Bartender (PT) - Courtyard by Marriott Tysons

As a Part-Time Bartender at Courtyard by Marriott Tysons, you will be responsible for greeting guests, preparing and serving alcoholic and non-alcoholic beverages, and ensuring compliance with health regulations and local liquor laws. You’ll also manage cash transactions using the POS system and maintain the cleanliness of the bar area by restocking and disposing of garbage. Creating an inviting atmosphere and providing exceptional guest service are also key parts of your role.

To apply for the Part-Time Bartender position at Courtyard by Marriott Tysons, you’ll need a high school diploma or GED, at least one year of bartending experience, and excellent customer service skills. While TIPS or CARE beverage service certification is preferred, the ability to obtain certification before starting is desirable. You should also be physically capable of lifting up to 50 pounds and be able to work in a fast-paced environment.

Working as a Bartender at Courtyard by Marriott Tysons offers a range of benefits! You’ll enjoy health, dental, and vision insurance, as well as short and long-term disability coverage. Plus, you can participate in our 401(k) retirement program and take advantage of tuition reimbursement opportunities. To recognize your hard work, we also offer discounted room rates for team members and their families, along with annual performance appraisals and wage increase opportunities.

At Courtyard by Marriott Tysons, part of the B. F. Saul Company Hospitality Group, we pride ourselves on our 'One Team!' values. We foster a supportive environment where team members are encouraged to communicate openly and collaborate effectively. Regular team meetings and member engagement surveys help ensure that everyone feels included and valued. We also celebrate achievements through annual team banquets and recognize standout members with our Leaders of the Month/Year program.

Yes, prior bartending experience is essential for the Part-Time Bartender role at Courtyard by Marriott Tysons. Candidates should have at least one year of experience behind the bar to ensure that they can efficiently serve drinks and manage guest interactions with confidence. This experience allows you to bring your unique flair to our bar and enhance the overall guest experience while adhering to our brand standards.

When discussing your experience with mixology, focus on the various cocktail recipes you know and the techniques you use. Highlight any specialized training or certifications you may have and mention your ability to create signature cocktails. Make sure to emphasize your passion for crafting drinks and how you've engaged guests in your previous roles.

Handling difficult customers requires patience and empathy. Explain that your approach involves listening to their concerns attentively, addressing their issues calmly, and seeking a solution that satisfies them while adhering to company policies. Share an example of a challenging situation you managed successfully, showcasing your conflict resolution skills.

The key aspects of customer service include attentiveness, empathy, and responsiveness. At the bar, making guests feel valued and welcome is vital. Discuss how you actively engage with guests, anticipate their needs, and ensure they have a memorable experience. Relate how these skills can enhance the guest experience and contribute to brand loyalty.

Compliance is crucial in the bartending role. Highlight your understanding of local liquor laws and health regulations, and explain the protocols you follow to ensure safety and adherence, such as checking IDs, controlling alcohol servings, and maintaining a clean bar area. Emphasize any training or certifications that have prepared you for this responsibility.

Maintaining cleanliness at the bar involves regular cleaning and organization. Describe your routine for disposing of waste, restocking supplies, and cleaning glassware. Additionally, talk about your commitment to following food safety standards and ensuring that the bar area remains inviting and hygienic for guests.

Teamwork is essential in a busy bar environment. Discuss your experience working collaboratively with other staff members to ensure smooth operations and provide exceptional service to guests. Talk about the importance of communication and support among team members and how you’re willing to step in to help others when needed.

During busy shifts, prioritization is key. Explain how you assess immediate needs, such as serving guests first, while also managing tasks like cleaning or restocking when less busy. You can mention any tools or strategies you utilize to keep organized and stay efficient under pressure.

When faced with an undecided guest, consider asking questions to understand their preferences in flavors. Introduce a drink that's both popular and easy to customize based on what you learn about their tastes. This demonstrates your knowledge and ability to connect with guests, enhancing their overall experience.

Staying updated on industry trends is crucial. Share the various sources you utilize, such as following well-known bartending influencers, reading industry publications, and participating in local bartender events or tastings. This shows your commitment to evolving your skills and offerings to enhance guest experiences.

Articulate your passion for hospitality and your admiration for the brand's commitment to guest satisfaction. Talk about how B. F. Saul Company Hospitality Group values fit with your values and how you believe your skills align perfectly with the mission of providing exceptional service and a welcoming atmosphere.