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Overnight Driver - Part Time - Hampton Inn & Suites Dulles - starting at $17/hour

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 


This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


This position is for the overnight shift, 11pm - 7am.


Responsibilities:
  • Guest Service: Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.  
  • Vehicles: Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash.   
  • Cost Control:  Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips. 
  • Safety/Risk Management:  Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks:  preventive maintenance, DOT, and required safety equipment.  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. 
  • Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.   


Required Skills and Experience:
  • High school diploma or GED preferred.
  • Current and valid drivers’ license with safe driving record required.
  • Must have appropriate class of driver’s license based on hotel vehicle requirements, and must be a minimum of eighteen (18) years of age for insurance purposes.
  • Prior hotel and/or related guest service experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
  • Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift.


B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.


Equal Opportunity Employer/Veterans/Disabled

Average salary estimate

$35440 / YEARLY (est.)
min
max
$35440K
$35440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Overnight Driver - Part Time - Hampton Inn & Suites Dulles - starting at $17/hour, B.F. Saul Company Hospitality Group

Looking for a part-time job with a twist? Join the B. F. Saul Company Hospitality Group as an Overnight Driver at the Hampton Inn & Suites Dulles, starting at $17/hour! Nestled in Sterling, Virginia, this role is perfect for those who thrive on providing exceptional service during the nighttime hustle. Your primary responsibilities will include safely transporting guests to their desired destinations with a smile, assisting with luggage, and answering any queries they have about the hotel and local area. Night shifts run from 11pm to 7am, ensuring your days remain free for personal pursuits. At B. F. Saul Company Hospitality Group, our team of over 1,000 hospitality professionals take immense pride in creating memorable experiences for our guests. You'll be expected to maintain the cleanliness and upkeep of the hotel vehicle while adhering to safety guidelines and traffic laws. If you have a passion for customer service and enjoy working in a supportive team environment, this could be the perfect fit for you! Bring your enthusiasm to the table and let's exceed guest expectations together!

Frequently Asked Questions (FAQs) for Overnight Driver - Part Time - Hampton Inn & Suites Dulles - starting at $17/hour Role at B.F. Saul Company Hospitality Group
What are the responsibilities of an Overnight Driver at Hampton Inn & Suites Dulles?

As an Overnight Driver at Hampton Inn & Suites Dulles, your primary responsibilities include safely transporting guests to their destinations, assisting with luggage, and providing information about hotel amenities and local attractions. You will also ensure the cleanliness and proper maintenance of the vehicle while adhering to safety and traffic regulations.

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What qualifications do I need to apply for the Overnight Driver position at Hampton Inn & Suites Dulles?

To apply for the Overnight Driver position at Hampton Inn & Suites Dulles, you should have at least a high school diploma or GED and a current, valid driver’s license with a safe driving record. Experience in a hotel or guest service role is preferred, along with the ability to lift up to 75 pounds regularly.

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What kind of work environment can I expect as an Overnight Driver at Hampton Inn & Suites Dulles?

As an Overnight Driver at Hampton Inn & Suites Dulles, you can expect a dynamic work environment where teamwork and guest satisfaction are prioritized. The role involves working during the night to provide excellent service to guests, with the support of a dedicated hospitality team who share the same goal of exceeding guest expectations.

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What hours will I be working as an Overnight Driver at Hampton Inn & Suites Dulles?

In the Overnight Driver position at Hampton Inn & Suites Dulles, you will be working the overnight shift from 11pm to 7am. This schedule allows for daytime flexibility, giving you the opportunity to manage personal commitments while contributing to the hotel's operations.

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How does B. F. Saul Company Hospitality Group support diversity in the workplace?

B. F. Saul Company Hospitality Group is dedicated to maintaining an equal opportunity workplace. They actively pursue and hire diverse professionals, ensuring a welcoming environment where all voices are heard, valued, and respected. This commitment extends throughout the organization, contributing to a rich culture of inclusivity.

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Common Interview Questions for Overnight Driver - Part Time - Hampton Inn & Suites Dulles - starting at $17/hour
Can you describe your experience with providing guest transportation services?

In answering this question, draw on specific examples from your previous experience where you safely transported guests and ensured their comfort. Highlight your attention to detail, knowledge of the local area, and how you aimed to exceed their expectations.

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How do you handle unexpected situations, such as a guest needing urgent assistance?

When addressing this question, showcase your problem-solving skills and ability to stay calm under pressure. Discuss a relevant situation where you successfully navigated a similar challenge while prioritizing guest satisfaction.

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What steps do you take to ensure the vehicle is in top condition for guest transport?

You should mention your commitment to vehicle maintenance, such as performing safety checks and cleanliness routines. Discuss your attention to detail and how following protocols ensures both guest safety and satisfaction.

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How do you prioritize your workload during busy shifts?

Talk about your ability to manage time effectively by organizing and prioritizing tasks based on urgency and guest needs. This shows your strong work ethic and ensures that guests receive timely assistance.

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What do you think is the most important aspect of guest service as an Overnight Driver?

Here, emphasize the importance of empathy and attentiveness to guests' unique needs. Explain how understanding their expectations and responding proactively contributes to an unforgettable experience.

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How do you stay motivated during overnight shifts?

Share your mindset and strategies for maintaining energy and enthusiasm, like focusing on the positive impact you have on guests' experiences and engaging with teammates to foster camaraderie.

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What do you know about B. F. Saul Company Hospitality Group and our values?

Do your research on B. F. Saul Company Hospitality Group prior to the interview. Reference their commitment to exceptional service, teamwork, and diversity. Express how their values align with your personal work ethic.

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How would you respond to a guest complaint about transportation?

Showcase your customer service skills by outlining how you would listen to the guest, empathize with their concerns, and offer immediate solutions or alternatives. It's crucial to demonstrate that guest satisfaction is your priority.

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Do you have experience working in a team-oriented environment?

Highlight instances from your past roles where you collaborated effectively with others, emphasizing communication and teamwork. This illustrates your ability to contribute positively to the hospitality setting.

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What strategies do you use to ensure safety when driving during nighttime hours?

Discuss your familiarity with safety protocols and driving best practices for nighttime conditions. Emphasize your awareness of surroundings, adherence to traffic laws, and commitment to passenger safety.

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LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 22, 2024

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