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Sales Development Representative

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. 


As a BlackCloak Sales Development Representative, you’ll be responsible for generating pipeline for a dynamic, successful revenue team. You will develop both meetings and pipeline from your outbound efforts, working marketing leads, and responding to inbound inquiries - all meant to drive pipeline and top line revenue. You will also be charged with working alongside successful account executives on opportunities - both to ensure a win and to develop your own sales skills. If you are driven and drive results, you will have a lot of potential for career growth and promotion into a quota-carrying role.


You should be results-driven and enjoy building something from scratch, especially developing a territory in a new product category. If you are naturally curious with an eagerness to learn, you will thrive on this high-performance team.


What you will do
  • Excel at prospecting and lead qualification.
  • Drive a minimum of 16 meetings-occurred per month, earning additional compensation when you surpass this number
  • Keep your outreach activity levels high to drive success 
  • Provide sales support on active opportunities including but not limited to research, account planning, and quoting.
  • Learn and use sales tools to drive efficiency
  • Capture data and metrics for insights into improving the lead qualification and sales processes.
  • Provide metrics and reporting on what’s working for pipeline creation
  • Train and mentor sales development representatives as assigned.
  • Collaborate with the Corporate Account Manager and Client Success teams as needed to drive account satisfaction, renewals, and expansions.
  • Other duties as assigned.


What you need to be successful
  • Minimum 4 years total work experienceAssociates degree or bachelor of science, preferred
  • More than 1 year successful experience in a sales, business development, or lead qualification and prospecting roleProven ability  to generate leads, identify opportunities, and qualify them.
  • Knowledge of the MEDDICC qualification methodology preferred.
  • Excellent oral and written communication skillsExperience using a CRM and a sales automation system preferred
  • Ability to work in a fast-paced, geographically dispersed organizationTravel regularly (when safe) to represent the company at events.


$50,000 - $55,000 a year
Final offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About BlackCloak

BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. 


BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment.  Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes:


- 100% Remote Company100% employer-paid coverage for employees & 50% employer-paid coverage

for dependents for medical (3 plan options), dental and vision plans. 

- Health Savings Account with BlackCloak contributions.

- 100% Employer-paid life & short- and long-term disability insurance

- 401k with both traditional and roth options & an employer match for traditional contributions

- Company Equity Vacation and Sick Leave 

- 10 Paid Company Holidays 

- Wellness Days

- Paid Parental Leave

- Multiple off-sites and virtual events throughout the year 

- In-home office stipend 


We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.


Learn More about Us

Website: https://blackcloak.io

LinkedIn: /blackcloak

Twitter: @BlackCloakCyber

White Paper: https://bc.blackcloak.io/quantifying-the-business-need-for-digital-executive-protection-report-download


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$50000K
$55000K

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What You Should Know About Sales Development Representative, BlackCloak

At BlackCloak, we're on a mission to protect corporate executives and high-profile individuals from the risk of identity theft and hackers, and we're looking for a passionate Sales Development Representative to join our dynamic team! In this role, your main goal is to generate a robust pipeline for our revenue team through targeted prospecting efforts, managing marketing leads, and responding to incoming inquiries. You'll be responsible for driving at least 16 meetings a month, with the opportunity to earn extra rewards if you surpass that threshold. The environment here is fast-paced, rewarding, and perfect for those who thrive on building something from scratch, especially in a new product category. Your day-to-day will include collaborating with successful account executives, researching leads, and providing top-notch sales support to ensure account satisfaction and potential growth. We value curiosity and a strong drive for results, making this an ideal place for those ready to grow into a quota-carrying role. If you have a solid background in sales or business development and possess excellent communication skills, we want to hear from you! Join BlackCloak, where your contributions are not only valuable but also rewarded in a flexible and supportive environment that champions innovation and personal development.

Frequently Asked Questions (FAQs) for Sales Development Representative Role at BlackCloak
What are the responsibilities of a Sales Development Representative at BlackCloak?

As a Sales Development Representative at BlackCloak, you'll excel at prospecting and lead qualification, driving at least 16 meetings per month, providing crucial sales support on active opportunities, and collaborating with the Corporate Account Manager and Client Success teams. Your focus will be on developing potential leads and creating actionable insights to improve our sales processes.

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What qualifications are required for the Sales Development Representative position at BlackCloak?

The ideal candidate for the Sales Development Representative role at BlackCloak should possess a minimum of 4 years of total work experience, with at least 1 year in a sales or lead qualification role. A preferred qualification is knowledge of the MEDDICC qualification methodology and proficiency in CRM systems or sales automation tools.

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What does success look like for a Sales Development Representative at BlackCloak?

Success in the Sales Development Representative role at BlackCloak is driven by your ability to generate leads, qualify opportunities, and maintain high levels of outreach activity. You'll also play a critical role in fostering a collaborative environment with account executives to close deals and drive client satisfaction.

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What is the salary range for a Sales Development Representative at BlackCloak?

The salary for a Sales Development Representative at BlackCloak ranges from $50,000 to $55,000 per year. Final compensation is influenced by various factors including geographic location and candidate experience.

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What benefits can a Sales Development Representative at BlackCloak expect?

As a Sales Development Representative at BlackCloak, you'll enjoy many benefits, including 100% remote work, comprehensive health coverage, contributions to your Health Savings Account, a 401k with employer match, company equity, and generous vacation and paid parental leave, among others.

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Common Interview Questions for Sales Development Representative
How do you handle objections when trying to qualify leads as a Sales Development Representative?

When encountering objections, it's essential to actively listen and empathize with the prospect's concerns. Address their objections by highlighting relevant benefits and providing solutions that mitigate their concerns. Always follow up with questions to guide the conversation toward a solution.

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What sales tools or CRM systems have you used in past positions?

Discuss your experience with specific CRM systems, detailing how you've utilized them for lead management and tracking. Reflect on any sales tools that enhanced your productivity and effectiveness in reaching out, tracking prospects, and managing your sales pipeline.

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Can you provide an example of a successful lead you generated?

Share a detailed anecdote outlining the situation, your approach to prospecting, and the outcome. Emphasizing your steps in identifying, qualifying, and converting the lead will showcase your sales prowess and results-driven nature.

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What is your approach to prospecting in a competitive market?

It’s crucial to conduct thorough research and understand the pain points of your target audience. Tailoring your outreach with personalized messaging that asserts value can make you stand out and will showcase your understanding of their needs despite market competition.

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How do you stay organized in managing multiple leads and meetings?

Describe your organizational techniques or tools you prefer for tracking meetings and leads. Highlight the importance of prioritization and proactive follow-ups to ensure no opportunity is left unattended.

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What motivates you in a sales role?

Express a genuine passion for helping others and finding solutions that lead to success. Discuss how personal growth, meeting targets, or contributing to team achievements inspires you to excel as a Sales Development Representative.

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How do you collaborate with Account Executives?

Explain your strategy for effective collaboration by maintaining open communication, sharing insights, and supporting their sales processes. Highlight the importance of teamwork in converting leads and meeting client needs.

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What strategies do you use for effective cold outreach?

Discuss the critical elements of your cold outreach strategy, including personalization, timing, and follow-up sequences. Highlight how adapting your approach based on lead responses helps in achieving positive outcomes.

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What metrics do you use to measure your success as a Sales Development Representative?

Mention key metrics such as the number of meetings set, conversion rates, and lead qualification percentages. Explain how you utilize these metrics to drive your productivity and improve your outreach strategies.

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How do you keep up with industry trends related to digital executive protection?

Discuss your methods for keeping informed, whether through continual learning, following industry publications, or networking with professionals in the field. Highlight how such knowledge enables you to provide informed insights to prospects.

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BlackCloak's mission is to protect the personal digital lives of executives, high-profile & high-net-worth individuals & families.

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Full-time, remote
DATE POSTED
January 10, 2025

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