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Operations Team Lead CDL

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Job Description

As an Operations Team Lead , you’ll be a Primo Brands Ambassador in the marketplace and within our branch, leaving a positive impression on both our internal and external customers. Candidates must have highly-developed communication skills and demonstrate strong leadership by setting a positive example for their team and living our core values each day. Primary responsibilities include overseeing route drivers and deliveries to homes and businesses, improving productivity, and streamlining branch activities to maximize results and achieve peak performance.

Hours: Monday through Friday, 6:00 AM start time until route completion, flexible with schedule as needed.

Pay: Starting annual salary $59710 / year, paid bi-weekly.

Location: Melbourne, FL.

Benefits:  Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Employees are eligible for benefit election on day 1 of employment.


Skills Required:

  • Manage and oversee all branch operations and ensure an efficient operation on a day-to-day basis
  • Improve productivity and streamline branch activities to maximize results and achieve peak performance
  • Support the team with decisions and help when needed; communicate and actively participate within the team; problem solve and manage conflict within the team; provide coaching/feedback where appropriate; train new hires; coach/teach upselling techniques
  • Behave in a way that ensures safety for themselves and others by operating vehicles in safe and responsible manner; complete DOT required documentation daily; follow defined safe work practices; take ownership of personal safety, and that of co-workers and the public
  • Support with daily branch closing activities, driver execution reviews, and team morning meetings as needed
  • Lead the team to achieve and exceed sales targets by coaching team members on effective language and techniques for upselling products.
  • Available for route coverage and flexible work hours as needed based on business needs
  • Collaborate with the Operational Leader to develop and implement strategies for improved customer service

Qualifications

Requirements:

  • High school diploma, GED or equivalent work experience
  • Ability to secure and maintain a Class B CDL license with airbrake endorsement is preferred
  • Motor Vehicle Record (last 3 years) – no major driving offenses including DUI/DWI, reckless driving, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal incident
  • Must be 21 years of age or older (DOT requirement)
  • Prior experience in a supervisory or leadership role overseeing a team of employees is preferred
  • Experience with Microsoft Word, Excel, Outlook and Power BI is preferred

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

 

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you need any assistance or accommodations due to a disability, please contact us at  BlueTritonHR@bluetriton.com

Average salary estimate

$59710 / YEARLY (est.)
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$59710K
$59710K

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What You Should Know About Operations Team Lead CDL, BlueTriton Brands

Primo Brands is a leading branded beverage company in North America, and we are looking for an Operations Team Lead to join our dynamic team in Melbourne, FL. As the Operations Team Lead, you will be the face of Primo Brands, enhancing our reputation not only among our customers but also within our team. Your primary mission will be to oversee our fantastic route drivers, ensuring deliveries to homes and businesses run smoothly and efficiently. You will play a critical role by improving productivity and streamlining our branch activities to achieve peak performance. We’re all about teamwork, so you’ll support your team by providing coaching, training new hires, and helping them upskill in upselling techniques. Safety is paramount, and you’ll lead by example, ensuring that everyone operates vehicles responsibly and adheres to the defined safety protocols. With a Monday to Friday schedule starting at 6 AM, you can enjoy a work-life balance while benefiting from medical, dental, and vision insurance, a 401(k) plan, and over 20 days of paid vacation annually! If you have a high school diploma or GED, hold or can maintain a Class B CDL with an airbrake endorsement, and possess strong leadership qualities, you might just be the perfect fit for this role. Join us at Primo Brands and make a difference by ensuring we provide healthy hydration to our customers daily while fostering a culture of respect and diversity.

Frequently Asked Questions (FAQs) for Operations Team Lead CDL Role at BlueTriton Brands
What are the responsibilities of an Operations Team Lead at Primo Brands?

As an Operations Team Lead at Primo Brands, you'll be responsible for overseeing daily branch operations, enhancing productivity, and ensuring efficient delivery routes. You will coach your team, improve upselling techniques, and collaborate with the Operational Leader to boost customer service and sales targets.

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What qualifications are required to become an Operations Team Lead at Primo Brands?

To qualify for the Operations Team Lead position at Primo Brands, candidates should have a high school diploma or GED. A Class B CDL with airbrake endorsement is preferred, along with previous experience in a supervisory role and familiarity with Microsoft applications.

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What is the work schedule for the Operations Team Lead at Primo Brands?

The Operations Team Lead at Primo Brands generally works Monday to Friday, starting at 6 AM until route completion, offering a flexible schedule depending on business needs. This allows for a good work-life balance.

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How does Primo Brands ensure a safe working environment for Operations Team Leads?

Primo Brands prioritizes safety by requiring Operations Team Leads to operate vehicles responsibly and to adhere to strict safety protocols. Team leads must also participate in daily safety checks and ensure that all team members follow defined safe work practices.

Join Rise to see the full answer
What benefits are offered to Operations Team Leads at Primo Brands?

Operations Team Leads at Primo Brands enjoy a robust benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, generous paid time off, and employee discounts, all available from day one of employment.

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Common Interview Questions for Operations Team Lead CDL
Can you describe your leadership style as an Operations Team Lead?

When discussing your leadership style, highlight how you prioritize communication and collaboration with your team. Provide examples of how you motivate team members and facilitate a positive work environment at Primo Brands.

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How do you handle conflicts within your team as an Operations Team Lead?

Discuss your conflict resolution strategies, emphasizing active listening and problem-solving. Share examples of past experiences where you've successfully resolved conflicts and improved team dynamics at Primo Brands.

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What strategies do you use to improve productivity in a branch setting?

Discuss relevant methods you’ve implemented, such as optimizing routes, training employees in upselling techniques, and fostering a culture of accountability. Relate these strategies back to your potential role at Primo Brands.

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How would you ensure safety procedures are followed by your team?

Explain the importance of safety and compliance, and provide examples of how you have previously conducted training sessions or created checklists to ensure all team members adhere to safety standards.

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What experience do you have with route planning and optimizing deliveries?

Share any relevant experiences where you’ve successfully executed route planning strategies to maximize efficiency. Highlight knowledge of logistics that would help you excel as an Operations Team Lead at Primo Brands.

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What role does customer service play in the Operations Team Lead position?

Emphasize the importance of delivering high-quality customer service and how your role directly impacts customer satisfaction. Relate any past experiences that showcase your commitment to excellent service.

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How do you train new hires to ensure they are successful?

Detail your training processes including orientation, shadowing experienced team members, and offering constructive feedback. Convey the significance of mentoring new employees at Primo Brands.

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How would you handle team members who consistently miss their targets?

Discuss your approach to performance management, outlining the importance of understanding the root causes of underperformance and developing individualized improvement plans for team members at Primo Brands.

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Can you give an example of a successful upselling technique you implemented in a previous position?

Share a specific case where you trained your team on effective upselling practices, leading to increased sales. Highlight how this experience can be beneficial to your role at Primo Brands.

Join Rise to see the full answer
What attracts you to the position of Operations Team Lead at Primo Brands?

Discuss your passion for the beverage industry, commitment to healthy hydration, and the values of Primo Brands that resonate with you. Explain how this role aligns with your career goals and professional aspirations.

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BlueTriton Brands offers an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water and other water brands including Poland Spring® Brand, Deer Park® Brand, Ozarka® Brand, Ice Mountain® Brand, Zephyrh...

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Full-time, on-site
DATE POSTED
April 14, 2025

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