Field Project Foreman: Roofing Division**

As a Field Project Foreman at Bone Dry Roofing, your primary responsibilities will include supervising roofing projects, ensuring that necessary repairs are completed as outlined in the scope of work, and serving as the main point of contact for the customer. You'll also be tasked with communicating with homeowners during the project, handling after-hours emergency calls if on rotation, and preparing invoices upon job completion.

To become a Field Project Foreman with Bone Dry Roofing, candidates should have a high school diploma or equivalent and a valid driver's license. Ideally, you should possess 1-3 years of industry experience. Additionally, the ability to safely climb ladders to access roofs and attics is necessary, as well as a focus on honest customer service.

The pay structure for a Field Project Foreman at Bone Dry Roofing is commission-based. This means you will earn a percentage of the projects you complete, giving you the opportunity to increase your earnings based on your hard work and the number of jobs completed successfully.

At Bone Dry Roofing, a Field Project Foreman can expect a range of benefits, including competitive commission-based compensation, medical, vision, and dental insurance. Additionally, we offer a 401(k) plan, company paid life insurance, short-term disability insurance, PTO, vacation, and sick time along with a company cell phone, truck, and fuel for job use.

While prior industry experience of 1-3 years is preferred for the Field Project Foreman position at Bone Dry Roofing, it’s not mandatory. Individuals with strong customer service skills and a diligent mindset will also be considered, especially those with military experience, as we value diverse backgrounds.

When answering this question, focus on specific projects you’ve supervised, the challenges faced, and how you successfully managed your team and resources. Highlight your ability to communicate effectively with both your team and customers.

Emphasize your problem-solving skills and the importance of clear communication. Reference a particular instance when you resolved a customer issue, showcasing your commitment to customer satisfaction.

Discuss your knowledge of safety protocols and training, as well as your personal experiences implementing safety measures. Provide examples of how you promote a safety-first culture among your team.

Explain the steps you take to ensure accurate invoicing, from collecting information on completed work to using the company's invoicing system. Mention the importance of timely and transparent billing for customer satisfaction.

Here, detail your approach to time management and organization. Share techniques you use, such as creating a task list or utilizing project management tools, to effectively oversee multiple projects.

Discuss your interpersonal skills and methods for engaging with customers, such as regular updates, responding to inquiries promptly, and following up after the project is completed to gather feedback.

This is a chance to showcase your problem-solving skills. Choose a project that had unique challenges and explain how you navigated them to lead to a successful outcome while maintaining customer satisfaction.

Talk about your criteria for evaluating subcontractors based on quality, timeliness, and communication. You might also mention your experience in providing constructive feedback to help them improve.

Illustrate your commitment to customer service by explaining your availability for emergency calls and the protocols you would follow to address the client's needs promptly and effectively.

Share personal motivations such as delivering quality work, enhancing customer satisfaction, or driving team success. Connect this to how it aligns with Bone Dry Roofing's customer service values.