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Product Manager

🌳 About Bonsai

Bonsai helps thousands of small businesses around the world start, run, and grow their businesses. 🌳

The way the world works is changing: Small businesses are the backbone of the economy, driving innovation and job creation. Yet, managing administrative tasks can be overwhelming and distract from their core mission.

That's where Bonsai comes in. We take care of a small business’s admin work—contracts, proposals, invoices, payments, accounting & taxes, and even banking—so they can focus on the work they love.

We're profitable, growing quickly, and are backed by some of the world's best investors (YC, Matrix Partners, Index Ventures).

About the Role

We are looking for a Product Manager on our Core Product Team ****who will be responsible for the development and execution of the product roadmap. This includes identifying and prioritizing new features and improvements, working closely with engineering and design to build and launch new features, and collaborating with other teams to drive growth.

Responsibilities

  • You will be the Product Manager for Bonsai’s Core Product (known as Workflow) which helps our customers with everything from winning new business and delivering projects, through to getting paid.
  • You will work closely with the product development team and others to develop an impactful product roadmap that prioritizes new features, experiments and improvements based on customer feedback, market opportunities and business goals.
  • You will conduct in-depth customer research and analysis to understand what problems our customers face and identify key areas for improvement.
  • You will work closely with engineering and design to bring new solutions into our customers’ hands. This will include writing specifications and playing a project coordinator role to ensure a smooth release.
  • You will work closely with Product Marketing to help shape public releases and drive the adoption of new features.
  • You will define key success metrics for you and your team and analyze the performance of new releases.
  • You will conduct A/B tests to optimize funnel metrics.
  • You will play an active part in contributing to the overall product vision and strategy of Bonsai and helping discover new avenues for growth.
  • At least 3 years of relevant experience working on a consumer, SaaS or marketplace product as a Product Manager, ideally in a remote-first company.
  • You have top tier communication skills including excellent written and spoken English.
  • You have a strong track record of working with software engineers and designers to ship new products and features. Bonus points if you have a computer science or design background or equivalent technical experience.
  • You posses good design and UX skills and are passionate about making software intuitive and user friendly.
  • You have an excellent eye for detail and hold yourself and others to a high standard.
  • You’re comfortable with using data to guide your decision making. Bonus points if you have experience using tools such as Amplitude, Mixpanel, Google Analytics, etc.

You’ll be a great fit if the following qualities apply to you:

  • Action oriented: you strive to have an impact every day and can work at a high velocity. You are proactive and know how to get things moving when your team are stuck.
  • Team player: you are collaborative and know how to motivate others while working together to achieve an outcome.
  • Desire for ownership and impact: you want to make a real impact on the business and always take responsibility for your decisions.
  • Organized self-starter: you know how to prioritize your time effectively and get things done.
  • Enthusiasm for your craft: you bring passion and energy to your role and are committed to continuous learning and professional development.
  • Competitive compensation package — we know you will have a large impact on the company and we strive to compensate accordingly
  • Remote-work option (EST time zone)
  • All-expenses paid team retreats — our last retreat was in Lisbon
  • A chance to make a real impact on a product that helps small businesses succeed

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager, Bonsai

Are you ready to take on an exciting challenge as a Product Manager at Bonsai? In this role, you'll play a vital part in shaping our Core Product team, ensuring our product roadmap aligns with the needs of small businesses around the globe. Bonsai is a fast-growing company dedicated to helping entrepreneurs manage their administrative tasks so they can focus on what they love. As a Product Manager, you'll dig deep into customer research, work closely with the engineering and design teams to develop new features, and keep a pulse on market trends to drive growth. Your keen eye for detail and ability to communicate efficiently will help you define success metrics and analyze the performance of our releases. Collaborating with product marketing, you'll assist in shaping public releases and encouraging feature adoption. If you have at least three years of experience in product management, particularly with consumer, SaaS, or marketplace products, and possess a passion for making software intuitive and user-friendly, we want to hear from you! We pride ourselves on being a remote-first company, and we value action-oriented team players who strive for ownership and impact. Join us at Bonsai, where you'll be part of a mission to empower small businesses and enjoy a competitive compensation package along with all-expenses-paid team retreats. Let's create something amazing together!

Frequently Asked Questions (FAQs) for Product Manager Role at Bonsai
What are the main responsibilities of a Product Manager at Bonsai?

As a Product Manager at Bonsai, your key responsibilities will include overseeing the product roadmap for our Core Product, known as Workflow. You'll prioritize new features based on customer feedback, collaborate closely with engineering and design teams to bring new solutions to life, conduct customer research, define success metrics, and work with Product Marketing to drive feature adoption. Your role is integral to ensuring the product meets the needs of our customers while achieving business goals.

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What qualifications are needed to become a Product Manager at Bonsai?

To qualify for the Product Manager role at Bonsai, candidates should have at least three years of relevant experience in product management, specifically with consumer, SaaS, or marketplace products. A strong communication background, experience working with software engineers and designers, and a passion for user-friendly design are essential. Bonus points may be awarded for those with a computer science or design background, and familiarity with data analysis tools like Amplitude or Mixpanel.

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How does Bonsai define success for its Product Manager role?

At Bonsai, success for the Product Manager is defined through key performance metrics and the successful execution of the product roadmap. This includes the ability to analyze the performance of new releases effectively and conduct A/B tests to optimize user engagement. We're looking for someone who can adapt quickly to new insights and drive continuous improvement in the product.

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Is remote work an option for the Product Manager position at Bonsai?

Yes, the Product Manager position at Bonsai is remote-first, making it an excellent opportunity for those seeking flexibility. We have team members distributed across various locations, and we aim to accommodate those in the EST time zone to facilitate collaboration.

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What other benefits does Bonsai offer its Product Managers?

In addition to a competitive compensation package, Bonsai offers its Product Managers opportunities for professional development, the option for remote work, and all-expenses-paid team retreats, which provide a chance to bond with colleagues while exploring exciting destinations. We value our team members and strive to create a supportive and collaborative environment.

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Common Interview Questions for Product Manager
What experience do you have as a Product Manager and how does it relate to Bonsai?

In answering this question, detail your specific roles and projects in previous product management positions, especially relating to consumer, SaaS, or marketplace products. Highlight your responsibilities, skills, and how your work aligns with Bonsai's mission of supporting small businesses.

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How do you prioritize features on a product roadmap?

Explain how you balance customer feedback, market trends, and business goals when prioritizing features. Discuss any specific frameworks you use for prioritization, such as the MoSCoW method or RICE scoring, to highlight your strategic approach.

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Can you describe your experience with data-driven decision making?

Share specific examples where you used data analysis to guide product decisions. This may involve metrics you tracked, tools you used (like Google Analytics or Amplitude), and how data influenced feature development or customer satisfaction.

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How do you ensure effective communication between cross-functional teams?

Discuss your strategies for facilitating communication between engineering, design, and marketing teams. You may want to mention tools you utilize (like Slack, JIRA, or Confluence) and your methods for holding regular meetings or updates.

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What methods do you use to gather customer feedback?

Provide examples of how you've engaged with customers for feedback in the past. This might include surveys, user interviews, or usability testing, emphasizing the importance of understanding the end-user to inform product decisions.

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Describe a challenging project you've managed. How did you overcome obstacles?

Talk about a specific challenge you've faced in a product management role and the steps you took to address it. Highlight your problem-solving skills and ability to adapt, as well as the successful outcomes of your efforts.

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What tools are you familiar with for product management?

List specific product management tools you've used, such as Asana, Trello, or JIRA, and explain how you utilized them to manage projects, track progress, and foster collaboration.

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How do you approach competitive analysis for your products?

Explain your process for researching competitors, identifying market trends, and leveraging insights to inform your product strategy. Mention any frameworks or models you apply to assess competition and market positioning.

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Why do you want to work as a Product Manager at Bonsai?

Express your enthusiasm for Bonsai's mission to empower small businesses, and describe how your values and skills align with the company. Personalize your answer with what excites you about contributing to their Core Product team.

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How do you define what success looks like for new product features?

Discuss the key metrics you would focus on to determine success for new features, such as user engagement, adoption rates, or customer satisfaction. This shows your understanding of performance measurement in product management.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 26, 2025

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