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Director of Product Management

About Kikoff

Kikoff is a personal finance platform designed to help millions of underserved Americans achieve financial wellness. Our mission is to provide refreshingly fair, effective, and simple pathways for everyday people to meet their financial goals. We design financial products that simplify credit building so our users can reach their financial goals. Kikoff is a Series B company and has raised over $42 million in total funding. Investors include Portage Ventures, Lightspeed Venture Partners, GGV, Coatue, Core Innovation Capital, and basketball star Stephen Curry. Kikoff was founded in 2019 and is headquartered in San Francisco.

The Role

Kikoff is looking for a Director of Product Management to shape and execute the product strategy for our suite of financial wellness solutions. This high-visibility role will spearhead innovative, consumer-first products that empower underserved Americans to build credit and achieve their financial goals. As the Director of Product Management, you'll work with cross-functional teams of product managers, designers, engineers, and data scientists to define and build impactful products. You must be able to help define strategies for complex areas and lead teams from ideation to measurable product impact while navigating ambiguity and driving meaningful solutions for our customers.

Director of Product Management Responsibilities

- Drive strategy and execution for high-priority product initiatives that align with Kikoff's mission of financial inclusion and wellness

- Lead strategic initiatives that cut across multiple product teams, communicating with inspiration and motivation

- Direct the evolution of Kikoff's product roadmap to meet customer needs and business objectives

- Create structure, success metrics, and criteria for evaluating product success

- Take direction from leadership regarding key objectives, but architect a comprehensive product strategy to achieve successful outcomes

- Advise and mentor product leaders as they execute against the roadmap and drive measurable results

- Champion deep consumer empathy across the organization and foster a culture of user-centered decision making

- Build, grow, and retain top product talent within the organization

- Collaborate, navigate, and influence across the organization and with external partners

- Drive the discovery process to form a deep understanding of our users and uncover products and features that will best empower consumers

- Reach beyond instinct alone to capture and analyze the right data to allow for informed decision-making

- Champion your products within your team, across the company, and with consumers

Qualifications

Minimum Qualifications

- 10+ years of experience in product management with at least 5+ years leading and growing product teams

- 7+ years of experience managing complex projects with multiple stakeholders

- Experience running executive-level reviews and shaping the evolution of a company's product strategy

- Proven track record of thinking through tough problems and building innovative solutions

- Strong analytical skills with experience leveraging data to make business decisions

- Experience managing and scaling product organizations

- Demonstrated success in building consumer-focused financial products

- Experience working in fast-paced startup environments

Preferred Qualifications

- Experience in fintech or consumer financial services

- Experience building 0-1 products that have achieved product-market fit

- Experience in driving financial inclusion initiatives

- Track record of building products that solve deeply personal financial problems

- History of working collaboratively with cross-functional teams including marketing, legal, operations, and leadership

What Will Help Make You Successful

- You have deep empathy for consumers and a passion for solving financial problems in new and innovative ways

- You feel comfortable in the driver's seat and have a natural way of knowing how to get to the destination, but also know when it's time for others to drive

- You can wear as many hats as necessary - from strategist to researcher, from analyst to mentor

- You have a strong perspective on how to innovate in the consumer financial tools space

- You won't stop until the data tells you it's right

- You can roll up your sleeves when needed - conducting user interviews, analyzing database insights, wireframing in Miro, and using our products firsthand

Why Kikoff

This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We are backed by some of Silicon Valley's top VCs. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.

Benefits

- đŸ„ Medical, dental, and vision coverage

- Kikoff covers the full cost of health insurance for the employee!

- 📈 Stock Options

- 🏝 Generous flexible vacation policy to help you recharge

- 💰 US salary range for this full-time position consists of base + equity + benefits

Compensation

Our salary ranges are determined by role and experience: - $300k - $340k base + equity Regular team building events to help you get to know the Kikoff team and so much more!

Visa sponsorship available: Kikoff is willing to provide sponsorship for H1-B visas and U.S. green cards for exceptional talent.

Equal Employment Opportunity Statement Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference the following information for more information: - https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf If you need reasonable accommodation for a job opening please connect with us at talent@kikoff.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. ## San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, Kikoff will consider for employment qualified applicants with arrest and conviction records.

If you need reasonable accommodation for a job opening please connect with us at talent@kikoff.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, Kikoff will consider for employment qualified applicants with arrest and conviction records.

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Average salary estimate

$320000 / YEARLY (est.)
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$300000K
$340000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Product Management, Kikoff

At Kikoff, we’re revolutionizing personal finance for underserved Americans, and we’re on the lookout for a dynamic Director of Product Management to join our team in San Francisco! If you have a passion for financial wellness and a knack for steering complex product strategies, this is the perfect opportunity for you. As the Director, you'll lead innovative product initiatives that make a tangible difference in people's lives, focusing on building user-friendly financial tools that promote credit building and financial empowerment. Your role will involve collaborating with spirited teams of product managers, designers, engineers, and data scientists to craft exceptional products that align with Kikoff’s mission. You’ll navigate the intricate landscape of product development—from vision to execution—ensuring our offerings resonate with users' needs. With over a decade in product management, including several years of team leadership under your belt, you’ll guide our talented product leaders towards impactful outcomes. At Kikoff, we’re not just developing products; we're fostering genuine connections with our users. Your work will promote a culture of empathy and customer-centric decision-making throughout the organization. If you’re someone who enjoys diving deep into user insights and data to fuel your vision, while also being comfortable rallying teams around a common goal, we’d love to hear from you. Join us, and let’s empower millions to achieve their financial goals together!

Frequently Asked Questions (FAQs) for Director of Product Management Role at Kikoff
What are the main responsibilities of the Director of Product Management at Kikoff?

The Director of Product Management at Kikoff has several key responsibilities. You will lead product strategies, spearhead high-priority initiatives, and collaborate with cross-functional teams to deliver impactful financial wellness solutions. Your role includes defining success metrics, guiding product leaders, and championing a user-centered approach across the company.

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What qualifications are required for the Director of Product Management position at Kikoff?

For the Director of Product Management role at Kikoff, candidates should possess at least 10 years of product management experience, with a minimum of 5 years in leadership positions. Strong analytical skills, a proven track record in building innovative consumer financial products, and experience managing complex projects with multiple stakeholders are essential.

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How does Kikoff approach financial inclusion in product design for the Director of Product Management role?

At Kikoff, financial inclusion is central to our mission, and as the Director of Product Management, you will lead initiatives that empower underserved populations. You will be responsible for driving strategies that seek to democratize financial tools and ensure that our products are accessible and beneficial to all users, particularly those who are traditionally overlooked.

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What kind of team collaboration is expected from the Director of Product Management at Kikoff?

The Director of Product Management at Kikoff will collaborate extensively with various teams, including engineering, design, data science, and marketing. You will facilitate effective communication, inspire diverse teams, and foster a culture of collaboration to innovate and refine products that truly meet user needs.

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What does success look like for the Director of Product Management at Kikoff?

Success for the Director of Product Management at Kikoff involves not just achieving product milestones but also building a team that shares a commitment to consumer empathy and financial empowerment. This includes delivering measurable product impact, fostering a user-centered culture, and developing innovative solutions that resonate with our mission of financial wellness.

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Common Interview Questions for Director of Product Management
Can you describe your experience in leading product teams as a Director of Product Management?

When discussing your experience, be sure to highlight specific instances where you successfully led product teams through challenges. Talk about your approach to mentoring and guiding team members, and provide examples of how your leadership led to significant product and business outcomes.

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How do you prioritize features and initiatives in a product roadmap?

Effective prioritization in product management involves a mix of quantitative and qualitative data. Talk about your process for gathering user feedback, analyzing market trends, and assessing business objectives to formulate a roadmap that meets both user needs and company goals.

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What strategies do you use to ensure that a product aligns with user needs and company goals?

Emphasize your commitment to deep consumer empathy and thorough market research. Discuss techniques such as user interviews, surveys, and A/B testing that you leverage to gather insights, ensuring that product development is informed and aligned with both user and business objectives.

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How do you handle conflicts between product teams or stakeholders?

Conflict resolution is crucial in product management. Talk about your collaborative approach, emphasizing open communication and compromise. Share specific examples where you navigated disagreements and ultimately fostered a constructive atmosphere that led to a productive outcome.

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What is your experience with data-driven decision-making in product management?

Explain your proficiency in using data analytics to guide product decisions. Mention tools and metrics you commonly use to assess product success, and how data informs your strategies and encourages a culture of evidence-based decision-making within your team.

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Can you give an example of how you drove user-centered design in a past role?

Provide a clear example demonstrating your ability to champion user-centered design. Discuss the methodologies you employed, such as persona creation or usability testing, and how these efforts led to significant improvements in user satisfaction and product effectiveness.

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What is your approach to mentoring product managers on your team?

Discuss your philosophy on mentorship, emphasizing how you foster growth and development among your team members. Tailor your response to share specific techniques or frameworks that have been effective in meeting individual and team goals.

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How do you assess the success of a product after launch?

In your response, cover the key performance indicators (KPIs) or metrics you track post-launch to evaluate product success. Discuss your approach to incorporating user feedback and making iterative improvements based on performance data.

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What do you believe is the biggest challenge facing product managers in the fintech space today?

Addressing challenges in the fintech industry requires a deep understanding of both market trends and user needs. Express your insights on regulatory challenges, competition, and the importance of financial inclusion, providing examples of how you’ve navigated these challenges in your past work.

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Why do you want to work at Kikoff as the Director of Product Management?

Share your enthusiasm for Kikoff’s mission and values, emphasizing how your experience aligns with the company's goals. Discuss your passion for innovation in consumer finance and your commitment to making a positive impact, which makes Kikoff the ideal place for your expertise.

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Kikoff is a personal finance platform offering credit-building solution. The company headquartered in San Francisco aims to provide fair, effective, and simple pathways to meet your financial goals.

65 jobs
MATCH
VIEW MATCH
BADGES
Badge Women LedBadge ChangemakerBadge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Startup Mindset
Collaboration over Competition
Growth & Learning
Mission Driven
Passion for Exploration
Rapid Growth
Customer-Centric
Transparent & Candid
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 19, 2025

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