Field Sales Representative (Belfast, UK)

As a Field Sales Representative at Booksy, you'll be responsible for prospecting new clients, building and managing relationships, and selling our software solutions to businesses in the beauty, wellness, and health sectors. You'll conduct needs assessments and demonstrate how our products can streamline their operations to help them grow. Additionally, you'll collaborate closely with the Sales Manager and your peers to develop effective sales strategies.

To qualify for the Field Sales Representative position at Booksy, candidates should have a proven track record in a similar field sales role, preferably within the beauty or wellness industry. Strong interpersonal and negotiation skills are crucial, along with a valid driver's license and a willingness to travel within your assigned territory. Proficiency in sales CRM systems and basic conversational English are also required to integrate into our team effectively.

The work environment for a Field Sales Representative at Booksy is dynamic and fast-paced, offering the flexibility of remote work. We operate within a scale-up culture where adaptability and creativity are essential. You'll find yourself thriving in an atmosphere that welcomes innovation and allows you to bring order to chaos while collaborating with a supportive team focused on results.

Yes! Booksy offers a competitive benefits package for our Field Sales Representatives, including a remote work option, 25 days of holiday plus public holidays, Vitality Private Medical Cover (including dental and optical), enhanced pension contributions, and life assurance. Additionally, you’ll have access to lifestyle discounts through our Vitality Program, reinforcing our commitment to employee wellness.

At Booksy, we are committed to creating a diverse and inclusive workplace. We welcome individuals from all backgrounds and actively promote fair and equitable consideration in our hiring process. We also encourage candidates to communicate any accessibility needs or adjustments required during the interview process to ensure everyone feels supported and valued within our team.

When asked to describe your relevant field sales experience, focus on specific achievements and metrics that demonstrate your success. Highlight any previous roles in the beauty or wellness industries, detailing how you identified customer needs, closed sales, and built lasting relationships. Use clear examples to illustrate your problem-solving abilities in challenging situations.

To effectively build relationships with potential clients, emphasize the importance of understanding their needs and challenges. Share your approach to client engagement, such as conducting thorough research before meetings, active listening, and following up consistently. Highlight the role of trust and how you aim to establish credibility through reliable product demonstrations and ongoing communication.

When discussing prospecting strategies, outline your methodical approach to finding and engaging potential clients. Mention tools you’ve used, like CRM systems for tracking leads, social media outreach, networking events, and cold calling. Detail the importance of preparing personalized pitches that address specific business needs to gain interest and ultimately, secure appointments.

Discuss how you view objections as opportunities for dialogue rather than setbacks. Describe your strategy for listening to the client's concerns, empathizing with their situation, and providing insightful solutions that address their hesitations. Emphasize the importance of remaining calm and building rapport to help clients feel comfortable discussing their apprehensions.

Share a specific example from your experience that illustrates your resilience and problem-solving skills. Explain the challenge you faced, the approach you took to resolve it, and the positive outcome that followed. This shows potential employers your ability to think creatively and remain focused under pressure, which is crucial for a role like Field Sales Representative.

In your response, emphasize your organizational skills and how you use tools or methods to prioritize tasks effectively. Discuss techniques such as maintaining to-do lists, utilizing calendars for scheduling appointments, and setting deadlines for deliverables. Illustrate how you assess client urgency and importance to handle tasks efficiently without compromising on service quality.

Demonstrating knowledge about Booksy is key in an interview. Research the company’s mission, its target sectors, and the specifics of its software solutions. Discuss how Booksy's offerings address client pain points in the beauty, wellness, and health industries. Showing that you've done your homework indicates your genuine interest in becoming part of the team.

Communication is fundamental in field sales. Explain how clear, concise, and effective communication helps forge relationships, provides valuable information, and assists in closing sales. You can highlight your preferred styles of communication (e.g., face-to-face meetings, emails, calls) and how adapting your approach based on the client’s preferences has benefited you in previous roles.

Discuss both intrinsic and extrinsic motivations that drive you, such as personal growth, achieving sales targets, and the satisfaction of helping clients succeed. Explain how the dynamic nature of field sales and the opportunity to interact with diverse clients inspire you to excel in your role, reinforcing your commitment to becoming a top performer at Booksy.

In your answer, emphasize the value of feedback in personal and professional growth. Describe how you actively seek feedback from your peers and managers and the importance of self-reflection after each client interaction to identify areas for improvement. Highlight your adaptability and willingness to implement changes to become a more effective sales representative.