Job details

Billing Specialist

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

Hi all! We are looking for a competent Billing specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues, you will handle the processing of incoming payments and issuing necessary documents, as well as work closely with the Collections team to ensure a smooth client process

This role will give you great exposure to Foodics clients both locally and internationally!

What Will You Do❓

Assume the responsibility of receiving and sorting incoming payments with attention to credibility
Manage the status of accounts and balances and identify inconsistencies
Issue and post bills, receipts, invoices and credit notes
Check the validity of debit accounts
Update accounts receivable database with new accounts or missed payments
Ensure all clients remain informed on their outstanding debts and deadlines
Provide solutions to any relative problems of clients
Write thorough reports on billing activity with clear and reliable data
Take action to encourage timely debt payments
Monitor accounts to identify outstanding debts
Follow-up for collecting company receivables ( via calls, email, SMS, etc.)

What Are We Looking For❓

Proven experience as a Billing Specialist for at least 2 years
Adherence to best practices in regard to dealing with customers and sensitive data
Comfortable dealing with numbers and the processing of financial information
Excellent knowledge of MS Office (particularly Excel) and ERP software
Proficiency in English and Arabic
Results-driven and patient
The high degree of attention to detail and trustworthiness
BSc degree in Finance, Accounting, or BA
Preferably an understanding of the SaaS business model

What We Offer You❗

We believe you will love working at Foodics!

We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups.
We offer highly competitive compensation packages, including bonuses and the potential for shares.
Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

Foodics Glassdoor Company Review

3.4

Foodics DE&I Review

3.8

CEO of Foodics

Unknown name

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Billing Specialist, Foodics

At Foodics, we’re on the lookout for a skilled Billing Specialist who can help us manage our finances while ensuring our clients get the top-notch service they deserve! Established in 2014 in Riyadh, Foodics is a pioneering restaurant management ecosystem and payment tech provider that's rapidly making waves across the MENA region and beyond. As a Billing Specialist, you’ll be at the center of our financial operations, processing incoming payments and generating key documents. With clients in over 35 countries, you’ll gain valuable exposure to international markets and business practices. Your role will involve monitoring accounts to identify outstanding debts, issuing bills, receipts, and invoices, while also working closely with our Collections team. If you’re detail-oriented, have a knack for numbers, and can handle sensitive financial data with care, you could be a perfect fit! Your proficiency in Excel and understanding of the SaaS landscape will also come in handy. At Foodics, we believe in an inclusive culture that encourages flexibility and innovation, which is reflected in our hybrid work setups and competitive compensation packages. Join us, and let's make a difference together while you grow your career in an exciting and dynamic industry!

Frequently Asked Questions (FAQs) for Billing Specialist Role at Foodics

What are the key responsibilities of a Billing Specialist at Foodics?

As a Billing Specialist at Foodics, your key responsibilities include managing incoming payments, issuing invoices, and maintaining accurate accounts receivable records. You'll need to ensure clients are informed about their outstanding debts and deadlines, while also collaborating with our Collections team to streamline processes.