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Customer Success Manager II, Enterprise image - Rise Careers
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Customer Success Manager II, Enterprise - job 1 of 3

Braze is seeking a passionate Customer Success Manager to manage enterprise customers and drive client renewals, retention, and advocacy in a dynamic environment focused on growth and collaboration.

Skills

  • Excellent communication skills
  • Strong analytical skills
  • Experience with SaaS and Marketing Automation
  • Time management skills
  • Account management experience

Responsibilities

  • Own client renewals, retention and net retention targets
  • Act as the main point of contact and trusted advisor for customers
  • Partner with Account Executives to enhance customer experience
  • Drive feature adoption through shared Success Plans
  • Build strong customer relationships and drive advocacy

Education

  • Bachelor's degree in a related field

Benefits

  • Competitive compensation including equity
  • Flexible paid time off
  • Comprehensive medical, dental, and vision plans
  • Professional development opportunities
  • Retirement and Employee Stock Purchase Plans
To read the complete job description, please click on the ‘Apply’ button
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CEO of Braze
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Bill Magnuson
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Average salary estimate

$88800 / YEARLY (est.)
min
max
$83000K
$94600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

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BADGES
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$83,000/yr - $94,600/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

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