Job details

Network Technician

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur.

As Network Technician your responsibilities will include:

Supporting and maintaining all switching equipment in Central Offices as well as in the field
Keeping all backup generators in optimum condition
Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
Monitoring and supporting all switch alarm activity
Installing, supporting, and maintaining fiber and copper networks
Supporting and maintaining transport networks and central office power

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

Familiarity with both inside and outside plant cabling practices
3 to 5 years experience as a switch technician
Self-motivated and able to drive issues to resolution
Ability to promote and sell Brightspeed services
Knowledge of safety rules and regulations
Ability to work well with both customers and fellow peers
Ability to work outside in all weather conditions
Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs

#LI-MB1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

Brightspeed Glassdoor Company Review

3.6

Brightspeed DE&I Review

3.56

CEO of Brightspeed

Tom Maguire

Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)

min

max

$55000K

$85000K

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What You Should Know About Network Technician, Brightspeed

At Brightspeed, we're on an exciting journey to redefine connectivity with cutting-edge fiber networks. As a Network Technician, you'll be an integral part of this mission in Chambersburg, PA, ensuring our customers have access to reliable internet services where they need it most. You’ll get to dive deep into both the Central Office and field operations, maintaining switching equipment, monitoring alarm activities, and supporting fiber and copper networks. Embrace the thrill of working in a fast-paced environment and the chance to collaborate on projects that truly make a difference in communities. Your role will also involve keeping backup generators in peak condition and installing special circuits while navigating the TIRKS system. Don’t forget, the job requires dedication since you'll be needed on weekends and holidays, responding to outages and keeping our services running smoothly. If you thrive in hands-on settings and enjoy the satisfaction of overcoming challenges, this role is designed for you. Join us at Brightspeed, where your expertise will help power the future of internet connectivity!

Frequently Asked Questions (FAQs) for Network Technician Role at Brightspeed

What are the responsibilities of a Network Technician at Brightspeed?

As a Network Technician at Brightspeed, you will be responsible for maintaining and supporting all switching equipment in Central Offices and in the field. This includes monitoring switch alarm activities, ensuring backup generators are in optimal condition, and installing, supporting, and maintaining fiber and copper networks. Your role will also encompass the maintenance of transport networks and central office power.