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Senior eCommerce Marketing Specialist

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.Interested in joining us on our journey?We are seeking a driven eCommerce Sales & Promotions Manager to lead our digital sales strategy for major and countertop home appliances on private access sites. This role will shape and execute our eCommerce approach, utilizing digital channels like email marketing, promotions, and site marketing, while overseeing multiple sales channels. Key aspects of the role include data analysis, guiding marketing decisions based on ROI, and managing digital projects from conception through launch. The ideal candidate will be forward-thinking, keeping up with digital trends, defining and tracking KPIs to drive performance.PositionSenior eCommerce Marketing SpecialistLocationUSA, Louisville, KYHow You'll Create PossibilitiesKey Responsibilities• Achieve Sales and KPI Targets: Develop, recommend, and implement strategies to improve metrics such as traffic, conversion, and overall sales.• Consumer Experience Focus: Drive projects to enhance consumer experience, while being accountable for project timing, budget, and sales results.• Promotional Analysis and Reporting: Prepare executive summaries for leadership, offering insights and recommendations.• Promotion and Design Leadership: Lead promotional campaigns, including A/B testing, overseeing MAP/PMAP pricing, financing programs, and coordinating with the Design Team for creative elements.• Content & Package Management: Manage site content and product offerings to optimize consumer engagement and sales.• Strategic Roadmap Development: Create and prioritize strategic plans to align with goals in a dynamic, competitive marketplace.• Cross-Functional Collaboration: Work closely with agencies and internal teams (Digital, Pricing, Design, Product, Legal, Communications, and PR) to ensure cohesive consumer messaging.• Data-Driven Decision Making: Use data analytics to identify growth opportunities and maintain a strong ROI focus.• Stakeholder Engagement: Communicate the vision and results to business leaders and key stakeholders.• Test & Learn Approach: Drive a Test and Learn approach to continuously improve strategies and outcomes.• CRM Leadership: Lead CRM efforts to connect with a large, opted-in consumer base, including acting as a dotted-line manager for an intern overseeing email execution.• Revenue Responsibility: Manage multiple channels within the private sales platform, overseeing large amounts in revenue.• HQ & Call Center Liaison: Serve as a point of contact between HQ and the Call Center to ensure seamless communication.What You'll Bring to Our TeamRequirements:• Bachelor’s degree in Business, Marketing, or related field from an accredited institution.• At least 5 years of experience in Marketing, eCommerce, Analytics, and/or Project Management.• For external candidates, prior eCommerce experience is required.• Proven ability to develop, manage, and execute project plans.• Financial acumen to analyze data for informed decision-making with a strong ROI focus.• Exceptional problem-solving skills, with experience leading in a matrixed environment.• Excellent communication skills, both verbal and written, with strong presentation abilities.Preferred Qualifications:• Proficiency in Google Analytics and GE financial reporting systems.• Consumer-focused mindset.• Experience in contract negotiation and purchase order management.• Strong data analysis skills, particularly in Excel.• Master’s degree in Marketing, Business, or Finance, or equivalent experience.• Account management experience with customer interactions.• Familiarity with Salesforce and Oracle EBS platforms.#LI-DL1Our CultureAt GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communitiesGE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.SIf you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

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What You Should Know About Senior eCommerce Marketing Specialist, GE Appliances

At GE Appliances, a Haier company, we're on the lookout for a talented Senior eCommerce Marketing Specialist to join our dynamic team in Arkansas. If you're passionate about digital marketing and eager to lead innovative eCommerce strategies for our major and countertop home appliances, this role is perfect for you! You'll have the chance to shape our digital sales approach by utilizing various channels, such as email, promotions, and site marketing. In this pivotal role, you won’t just follow trends; you'll set them! Your keen analytical skills will be essential in guiding our marketing decisions and achieving KPIs that drive performance. You'll collaborate with cross-functional teams and oversee projects from conception to launch, ensuring our consumer experience remains top-notch. If you thrive in a fast-paced environment and are excited about driving consumer engagement, this opportunity could be your pathway to making a tangible impact at a leading company. We are committed to fostering an inclusive culture where creativity and diverse perspectives lead to innovation. Join us, and together let's create good things for life!

Frequently Asked Questions (FAQs) for Senior eCommerce Marketing Specialist Role at GE Appliances
What are the main responsibilities of the Senior eCommerce Marketing Specialist at GE Appliances?

The Senior eCommerce Marketing Specialist at GE Appliances is responsible for developing and implementing strategies to boost sales through various digital channels. This includes overseeing promotional campaigns, managing site content, and conducting in-depth analyses to inform marketing decisions. You'll also lead cross-functional collaborations, ensuring a cohesive consumer experience and meeting established KPIs.

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What qualifications are required to apply for the Senior eCommerce Marketing Specialist position at GE Appliances?

To apply for the Senior eCommerce Marketing Specialist role at GE Appliances, candidates need a Bachelor’s degree in Business, Marketing, or a related field, alongside at least five years of relevant experience in Marketing, eCommerce, or Analytics. Proven project management skills and strong financial acumen are also essential for this role.

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How does the Senior eCommerce Marketing Specialist contribute to GE Appliances' sales strategy?

The Senior eCommerce Marketing Specialist contributes to GE Appliances' sales strategy by analyzing data to identify growth opportunities, driving consumer engagement through promotions, and achieving sales targets. Your responsibilities also include creating strategic roadmaps that align with overall business goals, helping the company stay ahead in a competitive marketplace.

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What skills are crucial for a Senior eCommerce Marketing Specialist at GE Appliances?

Crucial skills for the Senior eCommerce Marketing Specialist at GE Appliances include exceptional analytical abilities, project management expertise, and effective communication skills. Additionally, familiarity with data analytics tools, such as Google Analytics, and experience in digital marketing strategies will enhance your success in this position.

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What is the company culture like at GE Appliances for the Senior eCommerce Marketing Specialist role?

The culture at GE Appliances is inclusive and innovation-driven. As a Senior eCommerce Marketing Specialist, you'll work in an environment that values creativity and diverse perspectives. The commitment to flexibility and employee wellbeing allows you to perform at your best while contributing to significant projects.

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Common Interview Questions for Senior eCommerce Marketing Specialist
Can you describe your experience with eCommerce project management?

In answering this question, provide specific examples of projects you've managed in the eCommerce space, highlighting your role in planning, execution, and any measurable outcomes. Demonstrating a structured approach to managing timelines and resources will make a good impression.

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How do you analyze data to inform marketing decisions?

Discuss your proficiency with data analysis tools and how you've used metrics to pinpoint areas for improvement or campaign effectiveness. Sharing specific examples where data interpretation led to actionable insights will underscore your analytical capabilities.

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What strategies do you utilize to enhance consumer engagement?

When addressing this question, talk about your approach to creating targeted promotions, managing content, or leveraging social media. Highlight past successes and your adaptability to shifting market trends.

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Describe a successful promotional campaign you led.

Outline the objectives, strategies, and outcomes of a particular campaign. Focus on your role, the challenges faced, and the innovative solutions you implemented to achieve and exceed targets.

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How do you prioritize multiple projects and deadlines?

Share your methods for project prioritization, such as using project management tools or techniques for time management. Emphasize your ability to remain organized while ensuring all projects align with strategic goals.

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What role do you see data analytics playing in shaping marketing strategies?

Express your belief in the importance of data-driven decisions, providing examples of how analytics have influenced your previous strategies. Discuss how KPIs can guide optimizations in future projects.

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How do you stay updated on digital marketing trends?

Mention your routine for seeking out industry news, attending webinars, or engaging in professional organizations. Illustrate how staying informed has benefited your past work.

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What is your experience with consumer segmentation?

Discuss how you've successfully segmented consumers based on purchasing behavior or demographics in past campaigns. Emphasize the resulting impact on campaign effectiveness and customer satisfaction.

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How do you collaborate with cross-functional teams?

Provide insights into your communication style and how you ensure alignment across teams. Share a relevant example where collaboration led to a successful outcome.

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What do you believe are the key performance indicators (KPIs) driving eCommerce success?

Share your understanding of key eCommerce KPIs such as conversion rate, average order value, and customer acquisition cost. Discuss how you've monitored these metrics in previous roles to track and improve performance.

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GE Appliances, a Haier company and Affiliates (GEA), is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and re...

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Full-time, on-site
DATE POSTED
December 2, 2024

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