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Lead Salesforce Systems Administrator

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.


Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.


Who You Are

Brightwheel is seeking an exceptional Senior Salesforce Administrator to drive go-to-market operations that are scalable, efficient, and data-driven. The ideal candidate will combine their passion for problem-solving with deep systems expertise and cross-functional collaboration to fuel business growth, enable team efficiency, and deliver a great customer experience. This person thinks strategically, analytically, and creatively, and thrives in a fast-moving environment.



What You’ll Do
  • Design, build, and continually improve our systems and processes to scale with rapidly growing sales and customer success teams
  • Act as one of the lead administrators on Salesforce; design, build and manage integrations with systems and apps connected to Salesforce
  • Collaborate with stakeholders on business and operational problems; develop specifications and technical designs to meet solution requirements
  • Regularly audit and proactively identify data integrity issues and develop automated data cleansing
  • Own documentation, training materials, and team/user enablement for Salesforce processes and integrated systems


Qualifications, Skills, & Abilities
  • 5+ years experience managing sales operations or revenue operations, including 3+ years of Salesforce administration experience in a dynamic, high-growth environment, preferably B2B software companies
  • Proven experience with systems, integrations, and tools utilized for sales, marketing, and customer operations processes such as Outreach, Intercom, Hubspot
  • Demonstrated proficiency with Salesforce’s declarative capabilities, including workflows, validation rules, process builder and flows
  • Development experience with Apex a plus
  • Masterful cross-functional collaborator and relationship-builder
  • Outstanding verbal and written communication skills
  • Creative problem solver, skilled at removing obstacles and solutioning around key business problems
  • Skilled project management and follow-through
  • Deep analytical skills and ability to identify patterns, process information, and make data driven decisions


$142,000 - $174,000 a year
Competitive Earnings:
Brightwheel offers competitive compensation, benchmarked against similar-stage growth companies. We set standard compensation ranges based on function, level, and geographic location. If you have questions about the compensation band for your region, please ask your recruiter.

Equity & Ownership:

We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity.


Premium Benefits & Wellness Support:

We want our team members and their families to thrive. We support this through:

Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families 

--Generous Paid Parental Leave for growing families

--Flexible Paid Time Off (PTO) to recharge and relax

--401(k) Enrollment to help you plan for the future

--Monthly Wellness & Productivity Stipend to support your well-being


Work-Life Flexibility:

We are a fully remote company, giving you the flexibility to work from where you thrive. Say goodbye to the commuting hassle and reclaim valuable time for what matters most.


Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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CEO of Brightwheel
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Dave Vasen
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Average salary estimate

$158000 / YEARLY (est.)
min
max
$142000K
$174000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Salesforce Systems Administrator, Brightwheel

Brightwheel is looking for a passionate Lead Salesforce Systems Administrator to join our dynamic remote team! With our mission to ensure high-quality early education for every child, you’ll drive go-to-market operations that are scalable, efficient, and data-driven to help educators and families alike. Your primary focus will be managing our Salesforce system, where you'll design, build, and enhance integrations that connect to Salesforce, improving operations across sales and customer success teams. You’ll collaborate with stakeholders to tackle complex business problems, refining processes to support our growth. With 5+ years in sales or revenue operations, including at least 3 years of Salesforce administration in a fast-paced environment, you’ll bring a wealth of experience to the role. Your strong analytical skills and creative problem-solving abilities will support decision-making that’s essential to delivering an excellent customer experience. If you’re a cross-functional collaborator excited about making meaningful contributions in the early education industry, we would love to hear from you!

Frequently Asked Questions (FAQs) for Lead Salesforce Systems Administrator Role at Brightwheel
What are the main responsibilities of a Lead Salesforce Systems Administrator at Brightwheel?

As a Lead Salesforce Systems Administrator at Brightwheel, your key responsibilities include designing and improving our systems and processes to support rapidly growing sales and customer success teams, managing Salesforce integrations, collaborating with stakeholders on operational challenges, regularly auditing data integrity, and creating training materials for team enablement.

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What qualifications do I need to apply for the Lead Salesforce Systems Administrator role at Brightwheel?

To apply for the Lead Salesforce Systems Administrator role at Brightwheel, you should have at least 5 years of experience managing sales operations, with a minimum of 3 years focused on Salesforce administration. Experience in a dynamic, high-growth environment such as B2B software companies is preferred, along with excellent communication skills and a proven ability to collaborate across functions.

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How does Brightwheel support the professional development of Lead Salesforce Systems Administrators?

At Brightwheel, professional development is key. Lead Salesforce Systems Administrators have access to training materials, continuous learning opportunities, and mentorship from senior team members. This ensures you not only thrive in your role but also grow your skills in Salesforce and operational strategy.

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What tools and systems does a Lead Salesforce Systems Administrator work with at Brightwheel?

In this role, you will work extensively with Salesforce, as well as various sales, marketing, and customer operations tools like Outreach, Intercom, and Hubspot. Your familiarity with these integrations will support efficient and effective operational processes at Brightwheel.

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What is the company culture like at Brightwheel for the Lead Salesforce Systems Administrator position?

Brightwheel fosters a passionate and inclusive culture where collaboration and creativity thrive. As a remote team, we value flexibility and work-life balance, allowing you to work from anywhere while contributing to a mission-driven organization focused on improving early education.

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Common Interview Questions for Lead Salesforce Systems Administrator
Can you explain your experience with Salesforce administration in the context of a fast-paced environment?

When answering this question, focus on specific projects you've managed or challenges you've addressed while using Salesforce. Emphasize your ability to adapt quickly and maintain data integrity while implementing robust solutions.

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How do you handle stakeholder collaboration and communication as a Lead Salesforce Systems Administrator?

Highlight your approach for ensuring effective communication with stakeholders. Discuss how you build relationships, gather requirements, and present solutions to meet collaborative objectives.

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What strategies do you use to ensure data integrity in Salesforce?

Talk about your methodologies for regularly auditing data, employing automated data cleansing techniques, and employing validation rules or workflows to maintain the accuracy of information within Salesforce.

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Describe a successful integration you led related to Salesforce.

Provide an example of an integration project you've managed, detailing the timeline, the systems involved, and the positive impact on team efficiency or sales operations.

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How do you prioritize your tasks and projects in a busy work environment?

Discuss your project management techniques, such as using task trackers, setting deadlines, or utilizing Agile methodologies to ensure you meet priorities while being flexible to adapt as needed.

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What tools do you find essential for managing Salesforce, and how do they enhance your work?

Mention specific tools you regularly use in conjunction with Salesforce, like reporting tools or CRM integrations, and explain how they improve your workflow and assist in driving sales efficiency.

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How do you stay updated with Salesforce trends and updates?

Show your commitment to professional growth by discussing how you engage with Salesforce communities, attend webinars, or read industry news to ensure you're utilizing the platform's capabilities effectively.

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Can you give an example of a significant challenge you faced in your previous Salesforce role and how you resolved it?

Share a specific narrative that showcases your problem-solving skills, detailing the challenge, your approach to resolution, and the results that followed.

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How do you measure success as a Salesforce Administrator?

Define success based on data integrity, user satisfaction, sales process efficiency, or system reliability, and explain how you track and report on these metrics regularly.

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Describe your experience with cross-functional teams and how you foster collaboration.

Talk about your role in cross-functional projects, highlighting your communication skills and ability to bring teams together to achieve common goals or solve complex issues effectively.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Become an essential part of American Express as an Information Security Manager, leading technology risk management and compliance efforts.

Brightwheel is the leading platform for early education that combines SaaS, Payments, and a consumer-like daily experience.

137 jobs
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BADGES
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CULTURE VALUES
Inclusive & Diverse
Empathetic
Mission Driven
Customer-Centric
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Mental Health Resources
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 14, 2025

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