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Job Description
The Elevator Pitch: Why will you enjoy this new opportunity?
Are you passionate about learning new technology and solving complex problems for key customers? Broadcom has a Technical Support role for you. You will be working on the latest and top of the line technology suite, becoming an expert in the industry.
In this role, you will be joining Broadcom’s VCF team supporting the VCF product suite. You will be in the forefront of the work from anywhere transformation helping our customers shift their
workforce to remote and hybrid, which has only been accelerated by the worldwide pandemic.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
As a Senior Technical Support Engineer in the VCF team, you will be learning and expanding your Broadcom’s virtualization technologies and help our customers troubleshoot, understand, and
overcome challenges in their operation. You will also support the Technical Support Team, including TSE 1, 2 and other level 3 engineers on best practice, knowledge creation and escalations.
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
As a Senior Technical Support Engineer in the VCF team, you will be responsible for resolving customer technical issues, supporting the team and the support operation. Key strengths for this
role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges and enjoys supporting colleagues.
To be successful in this role, you will:
Work in an environment of trust, on-going development, and coaching, where you are empowered to develop and achieve success, surrounded, and supported by a team of highly skilled engineers and supported by a leadership team involved in and committed to your success.
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
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