Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Resident Services Coordinator image - Rise Careers
Job details

Resident Services Coordinator

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

 

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

 

Part and Full Time Benefits Eligibility

  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

  • Paid Time Off
  • Paid holidays
  • Company provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan 
  • Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

 

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

 

The application window is anticipated to close within 30 days of the date of the posting.

 

Responsibilities

Assists residents to identify appropriate resources and solutions to maintain their highest level of independence and satisfaction, to include problem solving for health, social and emotional needs and coordination of support services.

  • Communicates with residents and families regarding support services available to meet their needs through Personalized Living, ISC, Brookdale levels of care, Hospice, Life Enrichment, and other services as appropriate.
  • Communicates with health care providers to monitor and assess health conditions, safety issues, and the needs of all residents. Follows residents who are hospitalized and monitors progress to return home.
  • Attends Collaborative Care Meetings to determine risk potential of all residents. Communicates with other associates concerning residents’ change in condition and /or behavior. Conducts family conferences to determine support services required to meet the resident’s needs.
  • Assists Sales associates to determine appropriate services needed for new move-ins. Coordinates new resident orientation process to ensure a smooth transition into the community. Contacts move-outs to ensure their needs are being met in their new surroundings and provides assistance as needed.
  • Coordinates and facilitates health education programs for residents and families. Collaborates with ED to determine appropriate topics.
  • May respond to resident emergencies, assess situations, and alert medical help when necessary. Contacts family members during times of emergency and other concerns. Addresses and follows up on all incident reports in a timely manner.
  • Monitors and oversees any outside care providers working at the community.
  • Attends Stand-up and Town Hall meetings.
  • Develops and maintains a positive image with the local community. May attend social and civic affairs.
  • This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

    Qualifications

    Education and ExperienceGraduate from Accredited Nursing School and a minimum of one to two years related experience required.

     

    Certifications, Licenses, and Other Special RequirementsCurrent State RN, LPN or LVN license.

     

    Physical Demands and Working Conditions

    • Standing
    • Requires interaction with co-workers, residents or vendors
    • Walking
    • Sitting
    • Occasional weekend, evening or night work if needed to ensure shift coverage.
    • Use hands and fingers to handle or feel
    • On-Call on an as needed basis
    • Reach with hands and arms
    • Possible exposure to communicable diseases and infections
    • Potential injury from transferring, repositioning, or lifting residents
    • Talk or hear
    • Exposure to latex
    • Ability to lift: Up to 50 pounds
    • Possible exposure to blood-borne pathogens
    • Possible exposure to various drugs, chemical, infectious, or biological hazards
    • Requires Travel: Occasionally
    • Vision

    Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

     

    Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization.Effective oral and written communication skills. Possesses the ability to make independent decisions when circumstances warrant such action. Demonstrates an interest in working with a senior population. Ability to establish an effective working relationship with all departments and the community. Excellent organizational and follow-through skills. Demonstrates attention to detail.

     

    Brookdale is an equal opportunity employer and a drug-free workplace.

    Salary Range Information

    $24.65 - $30.81 / hour

    Average salary estimate

    $57706 / YEARLY (est.)
    min
    max
    $51332K
    $64080K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    Similar Jobs
    Photo of the Rise User

    Enhabit Home Health & Hospice is seeking a compassionate LPN to provide nursing care to patients in their homes.

    Join Baptist Health Brookwood Hospital as a Registered Nurse and make a meaningful difference in the lives of patients experiencing behavioral health challenges.

    Hy-Vee Hybrid Oskaloosa, D Street, Oskaloosa, IA
    Posted 12 days ago

    Be a pivotal part of the Hy-Vee team as a Food Service Manager, focusing on customer satisfaction and leading a dynamic kitchen staff.

    Posted 9 days ago

    Join a compassionate team at Dignity Health Sierra Nevada Memorial Hospital as a Patient Service Representative, contributing to quality health care in California.

    Photo of the Rise User
    Posted 14 days ago

    Join ICUC as a Customer Success Manager and lead the way in social media solutions for renowned global brands.

    Become a pivotal Customer Service Manager at Brink's, where your leadership will enhance client satisfaction in the financial sector.

    Photo of the Rise User
    Sunsource Hybrid Savage, MN 55378
    Posted 2 days ago

    Join SunSource as an Inside Sales / Customer Service Representative and be part of a dedicated team committed to delivering exceptional service in the industrial sector.

    Photo of the Rise User
    Corona Millworks Hybrid Chino, California, United States
    Posted 7 days ago

    Join Corona Millworks as a Customer Service/Sales Support professional and enhance customer satisfaction through effective communication and problem-solving.

    Photo of the Rise User
    ServiceNow Hybrid Waltham, Massachusetts, United States
    Posted 3 days ago
    Inclusive & Diverse
    Mission Driven
    Rise from Within
    Diversity of Opinions
    Work/Life Harmony
    Empathetic
    Feedback Forward
    Take Risks
    Collaboration over Competition
    Medical Insurance
    Dental Insurance
    Vision Insurance
    Mental Health Resources
    Life insurance
    Disability Insurance
    Health Savings Account (HSA)
    Flexible Spending Account (FSA)
    Conferences Stipend
    Paid Time-Off
    Maternity Leave
    Equity

    Join ServiceNow as an Associate Customer Success Manager to enhance client satisfaction and drive success through strategic management.

    Photo of the Rise User

    Join Sutherland as a Customer Service Expert for Spotify, providing exceptional support while working remotely from Bulgaria.

    Photo of the Rise User
    EQL Hybrid Colorado, United States
    Posted 17 hours ago

    Join EQL as a Customer Success Associate, where you'll empower brands with exceptional support and engagement on our groundbreaking platform.

    Posted 7 days ago

    Join Dignity Health as a Care Coordination Assistant, where you will support licensed staff in delivering high-quality healthcare services.

    Fortune Brands Hybrid 101 Industrial Drive, New Bern, North Carolina
    Posted 13 days ago

    Join Fortune Brands' Global Plumbing Group as an Upgrade Assembly Trainer and impact the onboarding experience for new associates.

    MATCH
    Calculating your matching score...
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    HQ LOCATION
    No info
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 21, 2025

    Subscribe to Rise newsletter

    Risa star 🔮 Hi, I'm Risa! Your AI
    Career Copilot
    Want to see a list of jobs tailored to
    you, just ask me below!
    LATEST ACTIVITY
    Photo of the Rise User
    Someone from OH, Cleveland just viewed Contracts Assistant at Macmillan Learning
    Photo of the Rise User
    Someone from OH, Springfield just viewed Software Engineer, Teachers Pay Teachers at IXL Learning
    Photo of the Rise User
    Someone from OH, Cincinnati just viewed Director of Demand Generation at Relay
    Photo of the Rise User
    Someone from OH, Cincinnati just viewed Senior Director of Demand Generation at MinIO
    T
    Someone from OH, Cincinnati just viewed Senior Director, Demand Generation at Typeface