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Lead Field Service Representative - Almena, WI

Please note: The Almena, WI area is the required location for this role. Qualified candidates outside of the listed area will be considered

 

Basic Function

The Field Service Representative will physically operate and maintain Cambrian’s Wastewater Treatment Facility. The Field Service Representative will support commissioning and execute operations to maintain compliance with water quality and will support the sales team by assisting with facility tours. In addition, the ideal candidate will be expected to routinely communicate with customers and the Operations Manager to ensure smooth operations. The position will proactively track and respond to issues related to system operation and maintenance while working across the company’s departments to ensure the site is operating to design specifications, that the client is responded to promptly and operational issues in the field are addressed in a timely fashion.

 

The individual should be knowledgeable on wastewater treatment standard practices. The ideal candidate will bring an understanding of EPA and other State regulatory compliance, plant operations, controls, and lab sampling standards. Additionally, the candidate must be capable of working with a team of interdisciplinary engineers, vendors, contractors, and subcontractors while maintaining both the best interests of the company and clients who choose to partner with Cambrian for their unique water treatment needs.

 

This position may require some travel to installations across the United States to support our various sites.

  • Minimum 5 years of progressive operations experience of industrial or municipal water or wastewater treatment facilities
  •  Licensed Wastewater Treatment plant Operator in the state of Wisconsin or working on one
  • Degree in Science/Engineering (STEM) or technical certificate
  • Knowledge and operations experience of digestor systems, State of WI Class I or II wastewater licensing including subclass P- phosphorus nutrient removal, A1- suspended growth processes, A5- anaerobic treatment, or B- solids separation, C- biological sludge handling
  • Ability to work independently in the field as a representative of the company while managing competing priorities
  • Ability to travel occasionally
  • Ability to gain and maintain access to sites as assigned
  • Valid Driver’s License
  • Operation and optimization of WWTPs, preferably in the food and beverage or water and wastewater industry
  • Experience reading P&IDs and PFDs
  • Solid understanding of MBR and RO unit maintenance and operation
  • Prior experience using Ignition, Siemens, Allen-Bradley or similar automation
  • Basic understanding of industrial electrical and instrumentation design
  • Extensive experience with operations of package/skidded equipment, process equipment, process controls and instrumentation, and general best practices in wastewater treatment
  • Extensive experience with laboratory equipment, water quality testing and data collection

Desired Skills/Qualities

  • External MBR, biomass management, related safety practices, membrane processes and cleaning regimens and methods, control sequences, microbiology, basic operations lab tests, terminology including TSS, conductivity, MLSS, controls, PLC and SCADA systems, maintenance practices, mechanical and electrical basics pertaining to pumps, valves, and piping, dewatering and solids handling equipment, hydraulics, PLC and SCADA operation and programming, neutralization and pH control, Expanded Granular Sludge Bed, RNG, biogas reactor operations, anaerobic and aerobic treatment, MBR, UFMBR, MBBR, RO, filtration, flare, boiler, blowers, centrifugal and positive displacement pumps, UV, chemical dosing systems
  • Self-motivated, decisive, with the ability to adapt to change and competing demands
  • Strong motivational skills in an environment of working alone, and safely, is common
  • Hands-on experience maintaining, and operating Industrial Wastewater Treatment and Reuse Facilities
  • Stellar organizational skills along with the ability to communicate effectively both written and verbally
  • Live within 30 minutes of the desired location
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources

Average salary estimate

$82500 / YEARLY (est.)
min
max
$70000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Field Service Representative - Almena, WI, Cambrian Innovation

Join Cambrian as a Lead Field Service Representative in Almena, WI, where you’ll play a vital role in the operation and maintenance of our Wastewater Treatment Facility. In this hands-on position, you'll be responsible for ensuring compliance with water quality standards, all while working alongside our Operations Manager and engaging with customers through facility tours. With a focus on seamless operations, you'll proactively track and respond to any issues that arise, collaborating with a diverse team of engineers, vendors, and contractors to uphold our commitment to providing top-tier water treatment solutions. An ideal day for you will include maintaining plant operations, interpreting P&IDs, and ensuring the system runs according to design specifications. To thrive in this role, you’ll need at least five years of experience in industrial or municipal water and wastewater treatment, coupled with a valid Wisconsin Wastewater Treatment Plant Operator License. If you possess a degree in Science or Engineering (STEM), have experience with digestor systems, and understand EPA regulations, this could be your next great opportunity. Be prepared for occasional travel to various sites across the U.S. While you embrace independence in the field, strong communication skills will help you maintain robust relationships with both clients and your team. Cambrian offers a generous benefits package, including health care plans, retirement savings options, and paid time off. If you meet the qualifications and are passionate about water treatment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Lead Field Service Representative - Almena, WI Role at Cambrian Innovation
What are the responsibilities of a Lead Field Service Representative at Cambrian?

As a Lead Field Service Representative at Cambrian, your primary responsibilities include operating and maintaining the Wastewater Treatment Facility, ensuring compliance with water quality, and supporting the sales team during facility tours. You'll work closely with the Operations Manager to track and quickly address operational issues while maintaining communication with customers for smooth operations.

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What qualifications are required for the Lead Field Service Representative position at Cambrian?

To qualify for the Lead Field Service Representative position at Cambrian, candidates must have at least five years of progressive operations experience in industrial or municipal wastewater treatment facilities. A valid Wisconsin Wastewater Treatment Plant Operator License or being in the process of obtaining one is crucial, along with a degree in Science or Engineering (STEM). Knowledge of EPA and state regulatory compliance is also important.

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Does the Lead Field Service Representative role at Cambrian require travel?

Yes, the Lead Field Service Representative role at Cambrian may require some travel to various installations across the United States. This travel is essential for supporting our different sites and ensuring that operations adhere to the highest standards.

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What kind of team does a Lead Field Service Representative work with at Cambrian?

At Cambrian, as a Lead Field Service Representative, you will work with a diverse team that includes interdisciplinary engineers, vendors, contractors, and subcontractors. The ability to collaborate effectively with this team is crucial for maintaining the best interests of the company and delivering excellent service to our clients.

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What benefits does Cambrian offer to their Lead Field Service Representatives?

Cambrian offers an attractive benefits package for Lead Field Service Representatives, including health care plans (medical, dental, and vision), retirement plans (401k, IRA), life insurance options, paid time off, family leave, and access to training and development resources. The company also promotes wellness with various resources.

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Common Interview Questions for Lead Field Service Representative - Almena, WI
What experience do you have with wastewater treatment processes?

When answering this question, detail your hands-on experience with specific wastewater treatment processes such as anaerobic and aerobic treatment. Include any licenses you hold, certifications, and specific technologies you have worked with, illustrating your depth of knowledge in this field.

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Can you describe a challenging situation you faced in the field and how you resolved it?

Share a specific example of a challenge you encountered while working in wastewater treatment. Discuss the steps you took to analyze the issue, consult with team members, and implement a solution. This demonstrates your problem-solving skills, critical thinking, and ability to work under pressure.

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How do you prioritize tasks while managing competing demands?

Explain your approach to prioritization and time management. Offer a structured method, such as assessing urgent tasks, considering client needs, and dedicating focused time to critical operations. This shows your organizational skills and commitment to efficient service delivery.

Join Rise to see the full answer
What do you know about EPA regulations and their impact on wastewater operations?

Discuss your understanding of key EPA regulations that affect wastewater treatment operations. You can highlight any specific compliance experiences you have and elaborate on the importance of these regulations for ensuring public health and environmental safety.

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Are you comfortable with working independently in the field?

Yes, express your confidence in working alone and managing tasks without direct supervision. Highlight previous experiences where you successfully operated independently and maintained communication with team members remotely to ensure coordinated efforts.

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Describe any experience you have with P&IDs or PFDs.

Detail your familiarity with reading and interpreting Process and Instrumentation Diagrams (P&IDs) and Process Flow Diagrams (PFDs). Discuss specific instances where you used these diagrams to troubleshoot or optimize processes, showcasing your technical competence.

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How do you ensure effective communication with clients?

Emphasize the importance of clear and timely communication with clients. Describe your strategies for keeping clients informed about operational status, upcoming maintenance, or issues, and how you adapt your communication style to meet the needs of different stakeholders.

Join Rise to see the full answer
What is your experience with laboratory equipment and sampling standards?

Discuss your practical experience with various laboratory equipment used in wastewater treatment and your knowledge of sampling procedures to ensure accurate water quality testing. Make connections to how this expertise ensures compliance with regulations.

Join Rise to see the full answer
How do you approach safety in the workplace?

Share your commitment to safety by describing specific safety practices you have implemented in previous roles, including protocols you follow to maintain a safe work environment. This demonstrates your awareness of workplace safety and compliance.

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What are your long-term career goals in the water treatment field?

Outline your professional aspirations, indicating how this role aligns with your career trajectory. Discuss any goals related to gaining further certifications, leading projects, or contributing to innovative water treatment solutions which show ambition and dedication to the field.

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Cambrian Innovation is a commercial provider of distributed wastewater treatment and resource recovery solutions. Dedicated to solving critical water, wastewater, and energy management challenges for industrial producers; it is the standard for so...

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Full-time, on-site
DATE POSTED
December 21, 2024

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