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Maintenance Technician II (Ridge Crest)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team at Ridge Crest, an 84-unit residential community located in St. Louis, MO. In this role, you will perform maintenance functions in the community, including rental units, residential common areas, office, grounds, and parking lots.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Good communication and interpersonal skills.
  • Excellent customer service skills.
  • Ability to supervise and work with a diverse group of people and personalities.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


#IND1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Maintenance Technician II (Ridge Crest), WinnCompanies

Are you a hands-on problem solver with a knack for fixing things? WinnCompanies is excited to welcome a Maintenance Technician II to our incredible Ridge Crest community in St. Louis, MO! As a pivotal member of our maintenance team, you will ensure our residents enjoy a safe and comfortable living environment by performing essential repairs and maintenance across our 84-unit residential community. From tackling carpentry, electrical, HVAC, plumbing issues to prepping apartments for new occupants, your skills will shine bright here. Each day will present you with a variety of tasks, such as diagnosing appliance issues, handling basic plumbing troubles or even maintaining the charm of our grounds through snow removal and landscaping. Your problem-solving ability won't just shine through repairs; it will also come into play as you interact with our diverse residents, ensuring their needs are met promptly and with exceptional customer service. We look for someone with 1-3 years of relevant experience and a keen understanding of maintenance disciplines. If you’re looking to take your technical skills to a place that values teamwork, innovation, and growth, think about joining us at WinnCompanies. Together, we’ll create vibrant living spaces while building lasting relationships. So, if you’re ready to make a difference, don’t hesitate—apply today!

Frequently Asked Questions (FAQs) for Maintenance Technician II (Ridge Crest) Role at WinnCompanies
What are the key responsibilities of a Maintenance Technician II at WinnCompanies?

As a Maintenance Technician II at WinnCompanies, you'll perform a variety of crucial tasks. You'll diagnose and repair issues in areas such as appliances, carpentry, electrical systems, plumbing, and HVAC. It's your responsibility to ensure that vacant apartments are market-ready and that all service requests are completed timely and effectively. Additional tasks may include maintaining the grounds, performing preventative maintenance, and being available for on-call emergencies.

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What qualifications are required to become a Maintenance Technician II at WinnCompanies?

To become a Maintenance Technician II at WinnCompanies, you will need a high school diploma or GED equivalent along with 1-3 years of relevant work experience, particularly in general maintenance. Understanding basic electrical, plumbing, appliance, and HVAC systems is essential. Preferred qualifications include vocational or technical training, which can give you an edge in this role.

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How important is customer service for a Maintenance Technician II at WinnCompanies?

Customer service is crucial for a Maintenance Technician II at WinnCompanies. In this position, you will interact with residents regularly, addressing their maintenance requests and ensuring their satisfaction. Your ability to communicate effectively and treat residents with respect and care can make a significant difference in their living experience.

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What types of maintenance tasks can I expect to perform as a Maintenance Technician II?

In your role as a Maintenance Technician II with WinnCompanies, you can anticipate a diverse range of tasks. These include diagnosing and fixing issues with HVAC systems, performing plumbing repairs, conducting appliance inspections, and executing carpentry tasks such as painting and hardware installation. Each day will keep you engaged and challenged, with the opportunity to use your skills in creative problem-solving.

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Are there opportunities for advancement for a Maintenance Technician II at WinnCompanies?

Absolutely! WinnCompanies values professional development and offers numerous opportunities for growth. As a Maintenance Technician II, you will have access to training programs and resources that can help you enhance your skills and move up within the organization. With dedication and a focus on excellence, you can advance to positions with greater responsibilities and complexities.

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Common Interview Questions for Maintenance Technician II (Ridge Crest)
Can you describe your experience with HVAC systems?

When discussing your HVAC experience, focus on specific tasks you have performed, such as troubleshooting and repairing units or conducting routine maintenance checks. Be sure to emphasize any certifications or training you've received that showcase your skills in this area.

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How do you prioritize maintenance requests when multiple issues arise?

Demonstrate your ability to manage multiple tasks by explaining your prioritization strategy. Discuss how you assess urgency—such as safety concerns versus routine maintenance—and your communication skills in keeping residents informed during the process.

Join Rise to see the full answer
What steps do you take to ensure high-quality workmanship?

Explain your approach to ensuring quality in your work, which might include double-checking repairs, following up to see if the problem is resolved to the resident's satisfaction, and adhering to company standards and best practices. This shows attention to detail and commitment to excellence.

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How do you handle difficult residents or conflict situations?

Share personal experiences where you've successfully diffused conflicts. Highlight your communication skills, patience, and ability to empathize with residents while seeking a resolution. It’s vital to show that you can maintain professionalism in challenging situations.

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What tools and technology are you familiar with for maintenance tasks?

List the specific tools you’ve used, such as power tools for carpentry or diagnostic equipment for HVAC systems. Also, mention your comfort level with using computers or tablets for managing service requests and documentation, especially if the company utilizes software for maintenance tracking.

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Describe a challenging repair you were proud to complete.

Share a specific example that illustrates your problem-solving skills and technical expertise. Walk through the steps you took to diagnose and resolve the issue, emphasizing the satisfaction of both yourself and the resident afterward.

Join Rise to see the full answer
How do you ensure safety while performing maintenance tasks?

Discuss your knowledge of safety protocols and your commitment to following them. Mention practices like wearing personal protective equipment (PPE), adhering to lockout/tagout procedures, and conducting safety assessments before starting any task.

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What motivates you in your role as a Maintenance Technician?

Express your passion for helping people and your satisfaction in providing excellent service. Share how making a difference in residents' lives and ensuring their comfort motivates you to excel in your work every day.

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How do you approach preventive maintenance?

Talk about the importance of preventive maintenance in prolonging the life of systems and preventing costly repairs. Mention any specific scheduling systems or checklists you've used to ensure regular maintenance tasks are completed.

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What are your long-term career goals in maintenance?

Be honest about your aspirations, whether it's advancing into supervisory roles, expanding your technical skills, or specializing in a particular area. Demonstrating a forward-thinking mindset can be attractive to employers who prefer growth-oriented employees.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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December 15, 2024

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