Senior Consultant - Payments (NYC)

As a Senior Consultant - Payments at Capco, your main responsibilities will include leading client discussions about sales and servicing processes, developing frameworks and solutions for business challenges, assisting project teams in measuring performance, and fostering collaboration between business and technology. Your role will be crucial in ensuring that clients achieve their operational and strategic goals.

Candidates for the Senior Consultant - Payments position at Capco should have at least 5+ years of professional experience in financial services or management consulting. Key qualifications include experience with commercial and retail banking, knowledge of payment functions, and familiarity with regulatory landscapes. A Bachelor's degree is required, along with skills in Agile methodologies and project management tools.

Capco emphasizes professional development by fostering an entrepreneurial spirit and supporting independent thinking. Employees in the Senior Consultant - Payments role will have access to extensive resources, training opportunities, and mentorship by industry experts, aiming to cultivate their growth within the fast-paced financial services sector.

The team culture for the Senior Consultant - Payments at Capco is collaborative and innovative. Employees work in a supportive environment that encourages open communication and the exchange of ideas, allowing for creativity and effective teamwork while addressing client challenges in the banking and payments landscape.

The pay range for the Senior Consultant - Payments position at Capco in New York City is between $106,000 and $140,000 USD. This competitive salary reflects the importance of this role in driving client success and organizational growth.

When answering this question, focus on specific payment systems you've worked with, such as ACH, Wire, or Credit Card processing. Highlight your understanding of both the operational and strategic aspects of these systems, and how you've contributed to their optimization in previous roles.

Discuss your collaborative style, emphasizing effective communication and active listening as key components of your approach. Provide examples of how you've facilitated team discussions and guided groups towards achievable solutions to complex problems.

Mention any frameworks or methodologies you're familiar with, such as Agile, Lean, or Six Sigma. Provide a specific example where you've applied one of these frameworks to drive measurable improvements in a business process.

Share your strategies for staying informed about industry trends, such as following financial news, attending conferences, joining professional networks, and engaging in continuous learning opportunities that enhance your knowledge in the field.

Discuss how technology enables more efficient processes, enhances customer experiences, and drives innovation within banking. Cite examples of technologies or trends that are transforming the industry, such as digital wallets or real-time payment systems.

Provide a detailed account of a specific project you've led, discussing its objectives, your leadership role, how you coordinated with team members, and the impactful outcomes. This showcases your project management abilities and experience.

Share a specific instance where you analyzed key performance indicators. Explain the metrics you tracked, the analysis process, and how your insights led to strategic recommendations or improvements.

Illustrate your prioritization strategy, emphasizing the use of tools or techniques such as task matrices or agile methodologies. Sharing a personal experience can demonstrate your effectiveness in managing multiple responsibilities.

Discuss challenges like regulatory changes, technology integration, or evolving customer expectations. Highlight your proactive approach to understanding these challenges and your commitment to finding innovative solutions.

Articulate your passion for the role and the unique culture at Capco. Focus on how your background, values, and aspirations align with the company's mission to innovate and enhance the banking experience for clients.