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Senior Risk Manager (Card) (Hybrid)

West Creek 1 (12071), United States of America, Richmond, VirginiaSenior Risk Manager (Card) (Hybrid)Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative risk management solutions at the forefront of Technology? As a Senior Risk Manager at Capital One you’ll be responsible for working with business partners to identify and mitigate potential risks to Capital One within Core Billing capabilities and business processes. Risk Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. They lead, advise and innovate on top transformational initiatives across the businesses in the first line of defense.Senior Risk Managers at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.Specifically, the Core Modernization and Horizontal Engineering business is leading a multi-year transformation of our core systems to a fully modernized tech stack - and sound risk management is critical to this journey. This Sr. Manager will be responsible for driving broad, complex Well Managed initiatives associated with processes, products, risks, requirements, controls and controls testing. As a key member of the Core Modernization Program, this role will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. This is a critical role with high visibility across the businesses we support, partner divisions, second and third lines of defense across the enterprise..Responsibilities:• Design a risk management framework enabling line of sight and governance to both processes and platforms• Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal, compliance to drive meaningful reductions in risk• Synthesize data and reporting; perform analysis and bring valuable business insights through evaluation of data provided by team analysts• Design, implement, and/or influence internal governance processes• Assess controls, and glean insights from issues and events in across business areas• Manage, implement and deliver on a key program deliverablesHere’s what we’re looking for in an ideal teammate:• You are a critical thinker who seeks to understand the business, its processes, risks and control environment• You create energy and an environment that fosters trust, collaboration, and belonging.• You possess a relentless focus on quality and timeliness• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking• You develop influential relationships based upon shared risk objectives• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the teamBasic Qualifications:• High school diploma, GED or equivalent certification• At least 3 years of Risk Management Experience (Financial Services, Technology, Digital, Audit, Compliance)• At least 3 years of experience supporting, partnering and interacting with internal business clientsPreferred Qualifications:• Bachelor's Degree or Masters/MBA• 2+ years experience with major system conversions• 2+ years experience in risk/audit/consulting for modernized cloud based technology solutions• 3+ years of Project Management experience leading cross functional projects and programs in Risk• 5+ years of Risk Management experience (Financial Services, Payments, Technology, Digital, Audit, Compliance)• Professional certifications within risk management and/or assurance (Certified Risk Management Professional, Certified Internal Auditor).At this time, Capital One will not sponsor a new applicant for employment authorization for this position.This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Mondays and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What You Should Know About Senior Risk Manager (Card) (Hybrid), Capital One

Are you an experienced Senior Risk Manager looking for a fresh and exciting opportunity? Join us at Capital One! As a Senior Risk Manager (Card) in our Pimmit Hills, VA location, you'll play a pivotal role on the front lines of risk management for one of the top 10 banks in the country. We’re seeking an innovative individual who thrives in a collaborative environment and enjoys building relationships while implementing smart risk management solutions. In this hybrid role, you'll engage with business partners to identify potential risks within our Core Billing capabilities and assist in our multi-year transformation to a fully modernized tech stack. Your responsibilities will include designing effective risk management frameworks, serving as a liaison interface with various teams, and synthesizing data to provide valuable insights that inform business decisions. You'll collaborate with passionate leaders and have the chance to influence outcomes that directly impact our bottom line. If you are a critical thinker with a focus on quality and possess exceptional organizational and communication skills, then you’ll fit right in at Capital One. Your experience in risk management and your passion for coaching will be invaluable as we work together to ensure our company's stability and profitability.

Frequently Asked Questions (FAQs) for Senior Risk Manager (Card) (Hybrid) Role at Capital One
What are the responsibilities of a Senior Risk Manager at Capital One?

As a Senior Risk Manager (Card) at Capital One, you will be responsible for designing risk management frameworks, interfacing with business partners, and driving initiatives associated with risk reduction. You will play a crucial role in synthesizing data to bring actionable insights that help mitigate potential risks across our Core Billing processes.

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What qualifications do I need to apply for the Senior Risk Manager position at Capital One?

To qualify for the Senior Risk Manager (Card) role at Capital One, you will need a minimum of 3 years of risk management experience, with a strong background in Financial Services, Technology, or Compliance. Additionally, preferred candidates hold a Bachelor's or Master's degree and have experience with system conversions and cloud-based technology solutions.

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How does the hybrid work model function for the Senior Risk Manager position at Capital One?

The hybrid model for the Senior Risk Manager (Card) role at Capital One typically involves working in the office 2-3 days per week. Mondays and Fridays are designated for virtual work, allowing associates to focus on tasks independently while promoting team collaboration during in-person days on Tuesday, Wednesday, and Thursday.

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What does a typical day look like for a Senior Risk Manager at Capital One?

A Senior Risk Manager (Card) at Capital One can expect to engage in a mix of strategic planning, meetings with key stakeholders, risk assessments, and data analysis. Each day offers unique challenges where you’ll collaborate with various teams to develop and implement solutions that enhance the company’s overall risk posture.

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What skills are essential for a Senior Risk Manager at Capital One?

Essential skills for a Senior Risk Manager (Card) at Capital One include critical thinking, effective communication, adaptability, and a strong foundational knowledge of risk management processes. Additionally, leadership qualities such as the ability to foster collaboration and create trust among team members are crucial for success in this role.

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Common Interview Questions for Senior Risk Manager (Card) (Hybrid)
Can you describe your risk management experience relevant to the Senior Risk Manager position?

When answering this question, highlight specific past experiences where you've successfully mitigated risks within a financial or technology environment. Use examples that showcase your strategic thinking and your ability to work effectively with diverse teams to drive outcomes.

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How do you assess and mitigate risks in a project?

Provide a structured approach when answering, such as identifying potential risks, evaluating their impact and probability, and then devising a comprehensive mitigation plan. Be sure to reference specific methodologies you’ve used or developed in your previous roles.

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What frameworks do you find most effective for managing enterprise risks?

Discuss frameworks you’re familiar with, such as COSO or ISO 31000, and explain why you prefer them. Emphasize your understanding of each framework's strengths in addressing specific risk management scenarios.

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How do you communicate risk assessments to non-technical stakeholders?

Communicating complex risk assessments requires clarity and simplification. Focus on emphasizing actionable insights rather than technical jargon. You might mention using visual aids or reports that summarize risks in understandable terms.

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Can you give an example of a time you influenced a significant outcome in your role?

Share a compelling story where your risk management recommendation led to a positive change or avoided a potential loss for the organization. Highlight the collaboration you had with stakeholders during this process.

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How do you stay updated on changes in risk management best practices?

Discuss the importance of continuous learning in this field. Mention attending industry conferences, following relevant publications, participating in professional networking groups, or pursuing certifications that enhance your expertise in risk management.

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What role does data analysis play in your risk management process?

Data analysis is critical, as it provides insights that inform risk assessments. Talk about how you use data to identify patterns, assess potential risks, and support decisions with quantifiable evidence.

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Describe a challenge you faced in risk management and how you overcame it.

Choose a challenge that demonstrates your ability to think critically and adapt to new situations. Describe the context, the actions you took, and the final outcome, showcasing your problem-solving skills.

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What qualities make a strong team in risk management?

Discuss collaboration, trust, and communication as foundational qualities for a strong risk management team. Provide examples from your experience where teamwork led to effective risk identification and mitigation.

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Why do you want to work for Capital One as a Senior Risk Manager?

Offer a personalized response explaining your admiration for Capital One’s innovation, commitment to diversity, and the opportunity to impact a leading financial institution. Align your values and professional goals with the company's mission.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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Full-time, hybrid
DATE POSTED
December 17, 2024

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