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CapTech is hiring: Senior Interaction Designer in Columbus

Company DescriptionCapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.Job DescriptionCapTech's Customer Experience (CX) team seeks a Senior Interaction Designer with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible.Our interaction designers are passionate problem-solvers who strive to create elegant and engaging solutions to complex business challenges, honing their craft as they grow their careers. They stay current with evolving methods for designing engaging products and services, and they approach training in these areas with curiosity and enthusiasm.This could be the position for you if:You have a proven understanding of product strategy, heuristic analysis, information architecture, user research, user interface and interaction design, wireframing, prototyping, and usability testing.You are a self-motivated and strategic product thinker, with the desire to provide highly innovative ideas for all your engagements.You have worked as or are familiar with the role of Product DesignerYou thrive in an environment that requires strong problem-solving skills and enjoy collaborating with other interaction designers, user researchers, developers, and business system analysts.You have a proven ability to meet tight deadlines, with some supervision, in a fast-paced and innovative environment.Responsibilities may include:Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.Crafting personas, information architectures, customer journeys, wireframes and prototypes that follow interaction design and usability best practices.Consulting with clients and team members about the benefits of accessibility and usability best practices in modern experience design.Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs.Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.Qualifications3-5 years professional experience, ideally in a consulting or agency context4-year+ degree, BA or BS in design, information sciences, HCI, or psychologyStrong written, verbal, conceptual, and visual communication skillsFigma expertise is preferred, with proficiency in comparable design tools (Axure, Sketch, Adobe XD), as well as PowerPoint.Experience designing developer-ready visual assets and UI components is a plus.Experience with user research methods and tools such as Optimal Workshop, Survey Monkey, and UserZoom is welcome, but not required.Working knowledge of Agile product development lifecycles and practices is a plus.Familiarity with WCAG and other accessibility guidelines and standards is a plus.Please include a link to your online portfolio with your application in order to be considered.Additional InformationWe want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs.CapFlex -Employee-firstmentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clientsLearning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development pathsModern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downsCarrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay forcareFringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and moreEmployee Resource Groups -Employee-ledcommitteesthatembrace and incorporate diversity and inclusion into ourday-to-dayoperationsPhilanthropic Partnerships -Opportunities to engage in partnerships and pro-bono projects that support our communities.401(k)Matching - Generous matching and no vesting period to help you continue to build financial wellnessCapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness - each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace.For more information about our Diversity, Inclusion and Belonging efforts,clickHERE. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email lmassa@captechconsulting.com.At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.#LI-LM1#LI-hybrid

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What You Should Know About CapTech is hiring: Senior Interaction Designer in Columbus, CapTech

CapTech, an award-winning consulting firm based in Columbus, is on the lookout for a Senior Interaction Designer to join our dynamic Customer Experience (CX) team. If you have a passion for designing sophisticated digital brand experiences that are not only intuitive but also impactful, this role could be the perfect fit for you! In this position, you’ll have the opportunity to use your creativity and problem-solving skills to tackle complex business challenges while collaborating with a talented team that includes interaction designers, user researchers, and developers. We value innovation, and as a Senior Interaction Designer, you’ll be responsible for crafting user journeys, wireframes, and prototypes that adhere to the best practices of interaction design and usability. At CapTech, we believe in fostering a culture where your ideas are celebrated—so you'll also get to share your insights about accessibility and usability with clients and teammates alike. With 3-5 years of professional experience ideally in a consulting or agency context, you’ll play a vital role in creating engaging digital experiences across web and mobile platforms. We are excited to partner with someone who has a strong understanding of product strategy, user research, and design systems, as well as expertise in tools like Figma. Join us at CapTech where you'll not only grow your career but also contribute to delivering excellence for Fortune 100 companies and emerging businesses alike!

Frequently Asked Questions (FAQs) for CapTech is hiring: Senior Interaction Designer in Columbus Role at CapTech
What are the responsibilities of a Senior Interaction Designer at CapTech?

A Senior Interaction Designer at CapTech is responsible for designing engaging digital experiences, creating personas and customer journeys, consulting on usability best practices, and conducting research on design trends. This role involves working closely with clients and team members to craft user-centric solutions that leverage design systems effectively.

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What qualifications do I need to apply for the Senior Interaction Designer position at CapTech?

To apply for the Senior Interaction Designer position at CapTech, candidates should have 3-5 years of relevant professional experience, preferably in a consulting or agency environment. A bachelor's degree in design, information sciences, HCI, or psychology is also required, along with strong communication skills and a proficiency in design tools such as Figma.

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What design tools should a Senior Interaction Designer be familiar with at CapTech?

A Senior Interaction Designer at CapTech should be well-versed in Figma and have proficiency in other design tools like Axure, Sketch, and Adobe XD. Familiarity with user research tools and methods will also be beneficial in crafting effective designs.

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How does CapTech support the career development of its Senior Interaction Designers?

CapTech is committed to the career development of its employees by offering customizable career progression paths, learning and development programs, and mentorship opportunities. This ensures that Senior Interaction Designers can continually enhance their skills and advance in their careers while being empowered to choose their growth trajectories.

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What is the company culture like at CapTech for Senior Interaction Designers?

The company culture at CapTech is collaborative and inclusive, valuing diverse ideas and experiences. Senior Interaction Designers will thrive in an environment that prioritizes innovation, teamwork, and mutual support, making it a great place to grow both personally and professionally.

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Common Interview Questions for CapTech is hiring: Senior Interaction Designer in Columbus
Can you describe your design process for creating user-centered experiences?

When answering this question, focus on emphasizing steps like user research, persona creation, wireframing, prototyping, and usability testing. Explain how each step helps in understanding user needs and refining design solutions, showcasing your problem-solving skills and strategic thinking.

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How do you ensure accessibility in your designs?

Discuss specific strategies you employ to incorporate accessibility in your designs, such as adhering to WCAG guidelines, conducting accessibility audits, and user testing with diverse participants. This shows that you value inclusivity and usability in your work.

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Could you share an example of a complex project you worked on?

Frame your answer by detailing the project's challenge, your approach, and the results. Highlight your role and the collaborative aspects, showcasing how you utilized your skills to tackle the complexities involved.

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How do you handle tight deadlines while maintaining quality in your work?

Explain your time management strategies, including prioritization techniques and how you communicate with your team. Mention how flexibility and adaptability to changing conditions play a crucial role in maintaining the quality of your designs under pressure.

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What metrics do you use to measure the success of your designs?

Discuss various user engagement metrics like task success rate, time on task, or user feedback. Emphasizing your ability to analyze these metrics not only shows your analytical skills but also your commitment to creating impactful designs.

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How do you stay updated with the latest design trends and technologies?

Talk about the sources you regularly follow, such as design blogs, online courses, webinars, and community events. Highlighting your proactive approach to learning underscores your passion for the field and commitment to continuous improvement.

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Describe a time you received critical feedback on your design. How did you respond?

Share a specific situation that illustrates your ability to take feedback positively. Discuss how you assessed the feedback, made necessary adjustments, and improved the design based on that feedback, showing your resilience and growth mindset.

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How do you approach collaboration with developers and other team members?

Illustrate your communication style and teamwork strategies. Discuss the importance of involving developers early in the design process and maintaining open lines of communication to ensure the final product aligns with design intentions.

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What’s your favorite design project you’ve worked on and why?

Select a project that reflects your best work and was meaningful to you. Talk about the challenges you faced and how the outcome positively affected users or the company, and why it stands out in your career.

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How would you handle disagreements in a team setting during a project?

Discuss methods for constructive conflict resolution, such as focusing on the problem rather than the person, actively listening to different viewpoints, and striving for solutions that prioritize the project's goals while respecting team dynamics.

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